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ColorlibHQ / shapely-companion

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Shapely Companion crashes WP #6

Closed earto closed 7 years ago

earto commented 7 years ago

Hi. I followed the guide to install Shapely and the required plugins. When importing widgets I receive ‘Site does not support widget’ error for all widgets. As per the forum post below, I installed "Shapely Companion". https://colorlib.com/wp/forums/topic/shapely-theme-activated-but-cannot-import-widgets/

When I click "Activate" my WP site crashes completely. Only way to fix the problem is delete Shapely Companion widget using FTP. I also tried wiping my whole WP site/database and started with fresh WP - same problem. I tried beta versions of Shapely and Shapely Companion. Known issue?

Thanks.

giucu91 commented 7 years ago

@cristianraiber @c0sm1n87 I think the problem is that the companion isn't installed and activated. As for the second problem, I believe the problem is the PHP version, same problem as here : #4. How I should proceed with this?

cristeacosmin commented 7 years ago

Please provide more information on this matter. Use wp_debug and let us know where and when it crashes. At the current moment, shapely-companion passes the travis builds without any problems.

cristianraiber commented 7 years ago

Marking this as closed as there wasn't sufficient information provided by the reporter.