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CommanderRoot / twitch-tools

A feedback / feature request repo for https://twitch-tools.rootonline.de/
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Unable to block new bot accounts #81

Closed Duskaru closed 7 months ago

Duskaru commented 7 months ago

Unsure if it's an adblocker or firewall, both of which I have disabled in my attempts to fix this problem.

I'm trying to block new bots and it always ends up giving me "Error while getting preset, please try again. (0, timeout, timeout)."

CommanderRoot commented 7 months ago

The timeout of this operation is set to 75 seconds. Does this error happen around that amount of seconds or way earlier / later?

Duskaru commented 7 months ago

It times out around 75 seconds, actually, yeah.

CommanderRoot commented 7 months ago

I have increased the timeout to 150 seconds now. Please let me know if this fixes the issue for you. 75 seconds should normally be enough but it's possible that this is somehow not enough

Duskaru commented 7 months ago

That worked perfectly, thank you!

CommanderRoot commented 7 months ago

Happy to hear. Must be a pretty slow connection then between you and the server. Either way, it's working now