michaelchance
commented
9 years ago This is most definitely a back-end error @andrewtodd3
Open FredK19 opened 9 years ago
michaelchance
commented
9 years ago This is most definitely a back-end error @andrewtodd3
TICKET SUMMARY
ISSUE: When Simple inventory goes to 0, but there is a Market (Ebay) inventory record of 1, the product is still available for purchase in Ebay, Amazon, and Tikimaster.com
It appears the Marketplace inventory record is effecting product availability, when it should only be there as a reference.
ACCT: Tikimaster
SERVER: Bespin5
MVC release: 201411.b
EXAMPLE SKU: KOA3570
KOA3570 Product Editor INVENTORY TAB: SKU QTY BASETYPE REF1 KOA3570 0 SIMPLE KOA3570 1 MARKET EBAY
KOA3570 INVENTORY SUMMARY: Inventory available: 1 markets: 0 on shelf: 1 saleable: 0
EXAMPLE ORDER: 2015-01-62714
EXAMPLE CART ID: nLml0j9wip1KsCwzol1sA8HZO
NOTES: Simple inventory for the example product went to 0 with when order 2015-01-62714 was created at 2015/01/27 17:52 using ZID.
EXAMPLE EBAY ITEM: 370778005382 (should be ended by is still active).
AMAZON: Is also still showing an availability of 1 for the example product.
NOTES: Because the only inventory record currently showing positive inventory is Market, and the inventory summary displays an On Shelf, and Available of 1, it would appear the Market Inventory Record is effecting product availability rather than acting as a simple reference.
Because the Market inventory record is a regular source of confusion and inaccuracy, and because I'm unaware of a single merchant who uses that inventory reference, it may be best to eliminate the Market type of Inventory Record altogether.