Contact Us page not sending notifcation email to merchant (believed to have broken in the last week).

[FredK19]

TICKET SUMMARY

ISSUE: Although notification email addresses are configured for both ENQUIRY and ENQUIRY.ORDER, no email is being received when the Contact Us page is used on either tikimaster.com or source-tropical.com

Also, the Contact Us form does not clear when the Send Message button is pushed.

ACCT: Tikimaster

SERVER: Bespin5

MVC release: 201501.a

STEPS TO REPRODUCE: Https://ap-tikimaster-com.app-hosted.com/#!company/contac >> enter Email Address, Subject, Message. Click [Send Message]

WHEN THE [Send Message] BUTTON IS PUSHED: REQUEST BODY: {"_uuid":1097,"_session":"fde56c7a73a9c3efdfb1f5fd532cb8fc","_cmd":"pipeline","@cmds":[{"msgtype":"feedback","sender":"fredk19@ymail.com","subject":"Test","OID":"","body":"test1","_cmd":"appSendMessage","_uuid":1096}],"_clientid":"zmvc","_domain":"app.tikimaster.com","_version":"201404"}

RESPONSE BODY: {"_rcmd":"pipeline","_uuid":1097,"@rcmds":[{"_rcmd":"appSendMessage","_rtag":null,"_uuid":1096,"_msgs":1,"_msg_1_id":0,"_msg_1_type":"success","_msg_1_txt":null}]}

RESULTS: No notification email is received.

NOTE: Merchant states that this function worked as recently as several days ago.

[andrewtodd3]

UPDATE

I fixed the issue of the emails not being dispatched however it appears ENQUIRY events are converted to ENQUIRY.ORDER events at some stage.

[michaelchance]

This looks like a backend issue that @andrewtodd3 has looked into. From the API requests, everything looks right from the front-end perspective