CommonsBuild / coordination

The Coordination repo issues serve to coordinate all the work across the Token Engineering Commons (TEC)
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Swag shop "Processing" error - HELP! #981

Closed iviangita closed 3 years ago

iviangita commented 3 years ago

👇🏽 What is this issue about? Give as much detail as you can.

People get stuck at the final final step of order submission in our swag shop, which is built on Origin Protocol. After clicking "Payment", it stops at "Processing" stage.

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@tamarandom came across this same issue on Origin Protocol's discord server in the dshop support channel.

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And this is how it looks like on our shop 👇🏽

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Are there devs in our community who can possibly help us? Origin Protocol already stopped supporting their platform. Should we migrate to another platform? We're open to suggestions

✨ What does success look like? (i.e., the criteria to meet to call this issue done)

  1. Fix the "Processing" error
  2. Orders go through successfully to Printful

🧍🏻‍♀️🧍🏻‍♂️ Who should be part of the Advice Process? (People who should be consulted about this issue. Those who will have valuable input.)

@tamarandom

🔗 Are there links or docs related to this issue?

👀 Who should be in the loop about this issue?

@

tamarandom commented 3 years ago

Hi @iviangita ! Amin reached out to me as he has been unable to make a purchase from the shops for the last few days. Without someone that can fix this, we are going to need to take the shops down. ;(

I would propose throwing out a call for help on both the TEC and CS discord servers but in the mean time we should probably take these frontends down so that they are not wasting people's time.

CC: @kristoferlund @Vyvy-vi @geleeroyale

geleeroyale commented 3 years ago

Are you sure? Of course I can take them down immediately

tamarandom commented 3 years ago

@geleeroyale - We have found a glimmer of hope so let's hold off for another couple of days. But if this solution does not work, then, yes, we will have to take down all three of the shops.

tamarandom commented 3 years ago

Wow. We're back in business! Screen Shot 2021-10-15 at 1.43.57 PM.png