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ComputerElite / Oculus-downgrader

Downgrade all rift and quest apps
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download doesn't finish #12

Closed evvaea closed 11 months ago

evvaea commented 1 year ago

these are all the exceptions, if you need more info lmk (my friend is having the issue, download worked fine for me)

[01.11.2023 02:25:37.00270] Crash: An unhandled exception has occured: [01.11.2023 02:25:37.00270] Crash: System.NullReferenceException: Object reference not set to an instance of an object. [01.11.2023 02:25:37.00270] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.DownloadNextFileFromQueue() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 48 [01.11.2023 02:25:37.00270] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.AfterFileDecompressed() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 126 [01.11.2023 02:25:37.00270] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.<>cDisplayClass38_0.b1() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 90 [01.11.2023 02:25:37.00270] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.DownloadFileInternal(String url, String savePath, Int32 numConnections) in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 172 [01.11.2023 02:25:37.00270] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.<>cDisplayClass9_0.b0() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 43

[01.11.2023 02:25:43.00880] Crash: An unhandled exception has occured: [01.11.2023 02:25:43.00880] Crash: System.NullReferenceException: Object reference not set to an instance of an object. [01.11.2023 02:25:43.00880] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.DownloadNextFileFromQueue() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 48 [01.11.2023 02:25:43.00880] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.AfterFileDecompressed() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 126 [01.11.2023 02:25:43.00880] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.<>cDisplayClass38_0.b1() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 90 [01.11.2023 02:25:43.00880] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.DownloadFileInternal(String url, String savePath, Int32 numConnections) in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 172 [01.11.2023 02:25:43.00880] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.<>cDisplayClass9_0.b0() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 43

[01.11.2023 02:25:53.00438] Crash: An unhandled exception has occured: [01.11.2023 02:25:53.00438] Crash: System.NullReferenceException: Object reference not set to an instance of an object. [01.11.2023 02:25:53.00438] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.DownloadNextFileFromQueue() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 48 [01.11.2023 02:25:53.00438] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.AfterFileDecompressed() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 126 [01.11.2023 02:25:53.00438] Crash: at OculusGraphQLApiLib.Game.SegmentDownloader.<>cDisplayClass38_0.b1() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\OculusGraphQLApiLib\OculusGraphQLApiLib\Game\SegmentDownloader.cs:line 90 [01.11.2023 02:25:53.00438] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.DownloadFileInternal(String url, String savePath, Int32 numConnections) in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 172 [01.11.2023 02:25:53.00438] Crash: at ComputerUtils.ComputerUtils_FastFileDownloader.FileDownloader.<>cDisplayClass9_0.b0() in D:\a\Oculus-downgrader\Oculus-downgrader\OculusDB\ComputerUtils\ComputerUtils\ComputerUtils.FastFileDownloader.cs:line 43

davidsin02 commented 1 year ago

Did they uninstall the game first before proceeding with this?

evvaea commented 1 year ago

Did they uninstall the game first before proceeding with this?

yes

ComputerElite commented 1 year ago

Just try again usually that works after a few times

evvaea commented 1 year ago

we tried it ~6 times but we'll try again today 👍

ComputerElite commented 1 year ago

Share your complete log file then please

evvaea commented 1 year ago

sorry I didn't realize you could attach files, I only have 2 logs since he reinstalled it 3 times but these 2 have 4 attempts combined and the same thing was happening on all of them Log2.log Log.log

ComputerElite commented 1 year ago

Thanks, I'll take a look at it when I get on my pc

evvaea commented 1 year ago

okay, thank you so much for your help! Take as much time as you need.

ComputerElite commented 1 year ago

Not sure if I fixed the issue but instead of crashing Oculus Downgrader should now just retry the download if it fails on a specific file for an unknown reason. Tell your friend to update to the most recent version (Open it -> allow it to update) and try again