ConPaaS-team / conpaas

ConPaaS: integrated runtime environment for elastic cloud applications
http://www.conpaas.eu
BSD 3-Clause "New" or "Revised" License
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Problems installing ConPaaS-1.3.1 over OpenNebula-4.6 #48

Closed gpierre42 closed 10 years ago

gpierre42 commented 10 years ago

This issue was reported by @rannybal.

We need some technical additional technical assistance regarding an ongoing ConPaaS-1.3.1 deployment with OpenNebula 4.6. My already deployed OpenNebula infrastructure consists of the following components:

We have errors when loading or creating the applications in the ConPaaS when trying to set 4.6 as the opennebula version:

Error upon service creation: <type 'exceptions. NotImplementedError'> No OpenNebulaNodeDriver found for API version 4.6

And when I set to 3.8, it accepts the parameter as valid but I get this funny error:

Tue Jul 8 21:43:59 2014 [LCM][I]: New VM state is PROLOG. Tue Jul 8 21:44:36 2014 [LCM][I]: New VM state is BOOT Tue Jul 8 21:44:36 2014 [VMM][I]: Generating deployment file: /var/lib/one/vms/68/deployment.0 Tue Jul 8 21:44:36 2014 [VMM][I]: ExitCode: 0 Tue Jul 8 21:44:36 2014 [VMM][I]: Successfully execute network driver operation: pre. Tue Jul 8 21:44:36 2014 [VMM][I]: Command execution fail: cat << EOT | /var/tmp/one/vmm/kvm/deploy '/var/lib/one//datastores/0/68/deployment.0' 'node03' 68 node03 Tue Jul 8 21:44:36 2014 [VMM][I]: error: Failed to create domain from /var/lib/one//datastores/0/68/deployment.0

I am using the latest ConPaas stable version, it seems that it has drivers only for opennebula versions prior to 3.8. This is where we would require your assistance to get this ConPaaS to a stable and in a useable state.

PS for @gtato : @rannybal gave me access information to try his installation, but it doesn't feel right to post them publicly. I can give them to you separately if you think that's useful.

rannybal commented 10 years ago

Hello Prof. Guillaume Pierre,

Thank you for the prompt action on our ConPaaS problem yesterday. However, I want to run it past you if it is possible to ask one of your guys to guide my developer system admin finish the ConPaaS and Contrail Installation. Since the installation hit a brick-wall, he does not know how best to safely proceed.

Once we have the applications installed we can actively be participating in the community since (ConPaaS and Contrail VEP) will form the technology bedrock of our future.

Please any input from your team will be a real life-saver

Kind Regards

And thank you very much

Ransome

On Thu, Jul 10, 2014 at 2:44 PM, Guillaume Pierre notifications@github.com wrote:

Reopened #48 https://github.com/ConPaaS-team/conpaas/issues/48.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#event-140178691.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gpierre42 commented 10 years ago

Dear Ransome,

No worry, a ConPaaS developer will take a look at your problem asap. However, today is a holiday in France so this will probably have to wait until tomorrow.

Guillaume

rannybal commented 10 years ago

Thanks. Just to update you also, we have over the weekend tried Contrail deployment - hit a brick wall with errors.

Kind regards and happy holiday break

Ransome

Sent from my iPad

On 14 Jul 2014, at 09:11, Guillaume Pierre notifications@github.com wrote:

Dear Ransome,

No worry, a ConPaaS developer will take a look at your problem asap. However, today is a holiday in France so this will probably have to wait until tomorrow.

Guillaume

— Reply to this email directly or view it on GitHub.

gtato commented 10 years ago

Hi @rannybal ,

Do you have the same problem when creating VMs independently from ConPaaS or it occurs only when ConPaaS is involved? Is there any way I can have access on the server where OpenNebula is insalled?

rannybal commented 10 years ago

Hello Gtato,

Now we can independently create VMs. The problem is we cannot deploy the built-in full functionality of ConPaaS as demonstrated by your demo site. But as you can see from the frontend login acces i provided for the ConPaaS some of the features are there but not all of it. Which my system admin put down to maybe driver issues between OpenNebula and ConPaaS. But we are not fully sure what it might be.

Because you are login into the system for the first time I have provided a small pdf attached document to guide you.

Thanks

Ransome

Notes from the attached pdf

https://88.98.53.146:9443/conpaas/login.php

user: cadmin

pass: the same as root

System admin notes

FYI I am using the latest ConPaas stable version, it seems that they have

drivers only for opennebula versions prior to 3.8

OpenNebula: working as expected

Ceph: Working as expected

ConPaaS: Installed but unable to deploy services (I think that it is caused

by the opennebula drivers)

Node with ConPaaS deployed

Note: I recommend using Google Chrome

Step 1:

https://88.98.53.146/index.html

User Name = Gato

Password = Gato72014 (CAP G)

Step 2: Access the Server Dos Prompt

Go to: Top Menu -> Remote Control

Go to: Side Left Menu -> Console Redirection

Click on -> Console Redirection

Click on -> Java Console

On Tue, Jul 15, 2014 at 9:31 AM, gtato notifications@github.com wrote:

Hi @rannybal https://github.com/rannybal ,

Do you have the same problem when creating VMs independently from ConPaaS or it occurs only when ConPaaS is involved? Is there any way I can have access on the server where OpenNebula is insalled?

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49004155.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

I got the following error message when trying to access: https://88.98.53.146/index.html

I was not even asked for credentials.

screenshot from 2014-07-15 11 38 33

rannybal commented 10 years ago

Hi

Please go to your chrome browser settings -> use the settings search box at the top -> select the option box -> Allow local data to be set (recommended)

The try refresh your browser by restarting it.

ransome

On Tue, Jul 15, 2014 at 10:39 AM, gtato notifications@github.com wrote:

I got the following error message when trying to access: https://88.98.53.146/index.html

I was not even asked for credentials.

[image: screenshot from 2014-07-15 11 38 33] https://cloud.githubusercontent.com/assets/5590184/3583027/d7bcd992-0c03-11e4-9518-4752beb74416.png

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49010301.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

I checked that before and it was selected. screenshot from 2014-07-15 11 46 45

rannybal commented 10 years ago

Hi

Please wait let me check from our end here.

Ransome

On Tue, Jul 15, 2014 at 10:48 AM, gtato notifications@github.com wrote:

Reopened #48 https://github.com/ConPaaS-team/conpaas/issues/48.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#event-141614799.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

To be honest this is the first time I have encountered this issue. The only thing I could suggest is clear your browsing content, shut down the chrome and start afresh. Then the browser will be forced to download fresh data from the internet instead of relying on the local cache.

If not, please try another browser like firefox or Internet Explorer. They all work with the site.

If that does not work then I will escalate the issue.

I am here on standby

Ransome

On Tue, Jul 15, 2014 at 10:51 AM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Please wait let me check from our end here.

Ransome

On Tue, Jul 15, 2014 at 10:48 AM, gtato notifications@github.com wrote:

Reopened #48 https://github.com/ConPaaS-team/conpaas/issues/48.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#event-141614799.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

rannybal commented 10 years ago

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

We are looking into this if it is a firewall issue. Please wait

Thanks

Ransome

On Tue, Jul 15, 2014 at 12:21 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Can you please go to whatismyip.com and email me back you ip that is displayed on your screen

thanks

Ransome

On Tue, Jul 15, 2014 at 12:29 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

We are looking into this if it is a firewall issue. Please wait

Thanks

Ransome

On Tue, Jul 15, 2014 at 12:21 PM, Ransome Balogun <ransome.b@kolanot.co.uk

wrote:

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

my public IP is: 131.254.10.70

rannybal commented 10 years ago

Hi

Please go to the url address below: so we can check your access from behind the firewall

https://88.98.53.146:9443/conpaas/login.php

ransome

On Tue, Jul 15, 2014 at 12:29 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

We are looking into this if it is a firewall issue. Please wait

Thanks

Ransome

On Tue, Jul 15, 2014 at 12:21 PM, Ransome Balogun <ransome.b@kolanot.co.uk

wrote:

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Please go back to the url below:

https://88.98.53.146/page/login.html

Ransome

On Tue, Jul 15, 2014 at 12:54 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Please go to the url address below: so we can check your access from behind the firewall

https://88.98.53.146:9443/conpaas/login.php

ransome

On Tue, Jul 15, 2014 at 12:29 PM, Ransome Balogun <ransome.b@kolanot.co.uk

wrote:

Hi

We are looking into this if it is a firewall issue. Please wait

Thanks

Ransome

On Tue, Jul 15, 2014 at 12:21 PM, Ransome Balogun < ransome.b@kolanot.co.uk> wrote:

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Thanks, I managed to log in, now I am trying to figure out how to run the javaws console application.

rannybal commented 10 years ago

Hi

The issue with your connection issues we think has to do with packet fragmentation/MTU which might be related to you trying to access the https url address from your firewalled network.

Could you please try to access the same https URL address using any other device that uses wireless 3G or on a different network such as mobile phone or ipads to test if you can access the site. Alternatively if you have access to another computer in another network we believe that will work too. We have tested access to the same https site from other remote locations and they all seem to be ok and able to access the login page

We are still here to wait for your response

Ransome

On Tue, Jul 15, 2014 at 1:02 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Please go back to the url below:

https://88.98.53.146/page/login.html

Ransome

On Tue, Jul 15, 2014 at 12:54 PM, Ransome Balogun <ransome.b@kolanot.co.uk

wrote:

Hi

Please go to the url address below: so we can check your access from behind the firewall

https://88.98.53.146:9443/conpaas/login.php

ransome

On Tue, Jul 15, 2014 at 12:29 PM, Ransome Balogun < ransome.b@kolanot.co.uk> wrote:

Hi

We are looking into this if it is a firewall issue. Please wait

Thanks

Ransome

On Tue, Jul 15, 2014 at 12:21 PM, Ransome Balogun < ransome.b@kolanot.co.uk> wrote:

Hi

I am so sorry let me call our system admin. And will get back to you ASAP

Ransome

On Tue, Jul 15, 2014 at 12:09 PM, gtato notifications@github.com wrote:

Hi, I tried clearing cookies and browsing content but I still have the same problem. The same behaviour occurs also with Firefox. I can't try with IE at the moment, but I assume it is not related to the browser.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49017771 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Here is a screnshot of your packets transmission to the https url

Please let me know if you can access the url from another device as suggested

Ransome

On Tue, Jul 15, 2014 at 12:51 PM, gtato notifications@github.com wrote:

my public IP is: 131.254.10.70

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49021131.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

I am so sorry you had to go through all this trouble just to access the remote page. I am still here and if you give me your telephone number i might be able to make it easier to access the server without expending any more time

Ransome

On Tue, Jul 15, 2014 at 1:22 PM, gtato notifications@github.com wrote:

Thanks, I managed to log in, now I am trying to figure out how to run the javaws console application.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49023616.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gpierre42 commented 10 years ago

Hello, Sorry if I step in the discussion: as far as I see, Genc is trying to access your system from a very standard wired corporate network. I was wondering if it would be an option to simply whitelist his IP address in your firewall? This should normally solve the issue without requiring him to try various other network configurations. Guillaume

gtato commented 10 years ago

Also let me summarize what I tried so far.

So after you asked for the public address I supposed you added that IP in the white list because I managed to connect through the wired network. I was at the point of starting the remote console but the download of JViewer was staled for various minutes: screenshot from 2014-07-15 14 44 48

Next I tried it with my mobile phone and it couldn't even reach the login page. After that I tried again through the wired network to log in again and I have the same problem as with the phone. The page just does not load. I am referring to this page: https://88.98.53.146/page/login.html

rannybal commented 10 years ago

Hi

Yes, it is a good idea and I have checked the firewall to ensure that there is no blocking in place to necessitate creating the white list. We have asked individuals in America /Germany as a favour to access the same page while we check the packet logs in the firewall and thy had no problem accessing the https page. There were no packet fragmentation in the packets that came through as we experienced with the traffic from your corporate network. That was why I gave the advice to try accessing from a computer/device from another network.

Please note I am still here to do whatever it takes to enable you access the server to do what you have to do.

Ransome

On Tue, Jul 15, 2014 at 1:39 PM, Guillaume Pierre notifications@github.com wrote:

Hello, Sorry if I step in the discussion: as far as I see, Genc is trying to access your system from a very standard wired corporate network. I was wondering if it would be an option to simply whitelist his IP address in your firewall? This should normally solve the issue without requiring him to try various other network configurations. Guillaume

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49025244.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Please type as follows:

https://88.98.53.146:443/page/login.html

this should force your browser to use port 443

Here is a screenshot of my screen

ransome

On Tue, Jul 15, 2014 at 1:48 PM, gtato notifications@github.com wrote:

Also let me summarize what I tried so far.

So after you asked for the public address I supposed you added that IP in the white list because I managed to connect through the wired network. I was at the point of starting the remote console but the download of JViewer was staled for various minutes: [image: screenshot from 2014-07-15 14 44 48] https://cloud.githubusercontent.com/assets/5590184/3584747/e945bd0e-0c1d-11e4-8037-3e7e5f69310c.png

Next I tried it with my mobile phone and it couldn't even reach the login page. After that I tried again through the wired network to log in again and I have the same problem as with the phone. The page just does not load. I am referring to this page: https://88.98.53.146/page/login.html

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49026245.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

I am have tried it from another computer

please type as this

https://88.98.53.146

Press enter

You should see in your browser

https://88.98.53.146:80/login.asp

Then

Change the number 80 to 443

press enter

you should now see the login in screen

Ransome

On Tue, Jul 15, 2014 at 1:55 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Please type as follows:

https://88.98.53.146:443/page/login.html

this should force your browser to use port 443

Here is a screenshot of my screen

ransome

On Tue, Jul 15, 2014 at 1:48 PM, gtato notifications@github.com wrote:

Also let me summarize what I tried so far.

So after you asked for the public address I supposed you added that IP in the white list because I managed to connect through the wired network. I was at the point of starting the remote console but the download of JViewer was staled for various minutes: [image: screenshot from 2014-07-15 14 44 48] https://cloud.githubusercontent.com/assets/5590184/3584747/e945bd0e-0c1d-11e4-8037-3e7e5f69310c.png

Next I tried it with my mobile phone and it couldn't even reach the login page. After that I tried again through the wired network to log in again and I have the same problem as with the phone. The page just does not load. I am referring to this page: https://88.98.53.146/page/login.html

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49026245 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Hi @rannybal Could you also check if there is any problem which disables me from downloading the JViewer.jar from: 88.98.53.146//Java/realease/JViewer.jar?

I don't know which protocol the web start application is using

rannybal commented 10 years ago

Hi

Were you able to see the login screen shot I sent before?

Ransome

On Tue, Jul 15, 2014 at 2:02 PM, gtato notifications@github.com wrote:

Hi @rannybal https://github.com/rannybal Could you also check if there is any problem which disables me from downloading the JViewer.jar from: 88.98.53.146//Java/realease/JViewer.jar?

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49027897.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Nope, I couldn’t see any of the screen shots you sent.

rannybal commented 10 years ago

Hi

I am using another computer to send this message and it worked.

First go to settings clear your Google chrome cache

close down Google chrome and restart it.

Next type the url below as shown here (pleas match exactly)

https://88.98.53.146

Next press enter

You should see in your browser displayed in the url navigator in the top

https://88.98.53.146:80/login.asp

Next go to the url show above and

change the number 80 to 443

Next press enter

you should now see the login in screen

Ransome

On Tue, Jul 15, 2014 at 2:07 PM, gtato notifications@github.com wrote:

Nope, I couldn’t see any of the screen shots you sent.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49028351.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Once the correct url location is captured by your browser to the cache, you will not have to retype it again as we have down here.

Ransome

On Tue, Jul 15, 2014 at 2:13 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

I am using another computer to send this message and it worked.

First go to settings clear your Google chrome cache

close down Google chrome and restart it.

Next type the url below as shown here (pleas match exactly)

https://88.98.53.146

Next press enter

You should see in your browser displayed in the url navigator in the top

https://88.98.53.146:80/login.asp

Next go to the url show above and

change the number 80 to 443

Next press enter

you should now see the login in screen

Ransome

On Tue, Jul 15, 2014 at 2:07 PM, gtato notifications@github.com wrote:

Nope, I couldn’t see any of the screen shots you sent.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49028351 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Have you now seen the login screen?

ransome

On Tue, Jul 15, 2014 at 2:17 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Once the correct url location is captured by your browser to the cache, you will not have to retype it again as we have down here.

Ransome

On Tue, Jul 15, 2014 at 2:13 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

I am using another computer to send this message and it worked.

First go to settings clear your Google chrome cache

close down Google chrome and restart it.

Next type the url below as shown here (pleas match exactly)

https://88.98.53.146

Next press enter

You should see in your browser displayed in the url navigator in the top

https://88.98.53.146:80/login.asp

Next go to the url show above and

change the number 80 to 443

Next press enter

you should now see the login in screen

Ransome

On Tue, Jul 15, 2014 at 2:07 PM, gtato notifications@github.com wrote:

Nope, I couldn’t see any of the screen shots you sent.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49028351 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

The port is not my problem. My problems are two: *The first one is that most of the time the server appears to be down. No matter if i specify or not 443. However there were a couple of times in which I was able to log in successfully.

*When I logged in, I encountered the second problem, which is running the jviewer.jnlp. Because when running that, it tries to download the jar file as I specified above.

The two problems can be the same one, as since most of the time i can not reach your log in page, probably I also can not download the jar file.

Sorry for remarking it again, but this does not have to do with any ports. I used the same url all the time and cleared the cache and restarted chrome everytime I tried it. I manage to log in only twice. While the other times it just fails to load the page.

rannybal commented 10 years ago

Hi

What you have to do is open a separate tab in chrome browser

Next

Click settings download option for that tab

Next

While the download tab is open

Click the

Console Redirection Button

Keep your eye on the chrome download tab

a prompt menu will show up, click accept and follow

as shown in the earlier screenshots

Please take a look at the screenshot steps first

ransome

On Tue, Jul 15, 2014 at 2:29 PM, gtato notifications@github.com wrote:

The port is not my problem. My problems are two: *The first one is that most of the time the server appears to be down. No matter if i specify or not 443. However there were a couple of times in which I was able to log in successfully.

*When I logged in, I encountered the second problem, which is running the jviewer.jnlp. Because when running that, it tries to download the jar file as I specified above.

The two problems can be the same one, as since most of the time i can not reach your log in page, probably I also can not download the jar file.

Sorry for remarking it again, but this does not have to do with any ports. I used the same url all the time and cleared the cache and restarted chrome everytime I tried it. I manage to log in only twice. While the other times it just fails to load the page.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49031016.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hi

Please provide me your telephone I will be able to talk you through this quicker. You are not doing anything wrong here, it is just the case that the server uses old https session technology for access.

Ransome

On Tue, Jul 15, 2014 at 2:36 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

What you have to do is open a separate tab in chrome browser

Next

Click settings download option for that tab

Next

While the download tab is open

Click the

Console Redirection Button

Keep your eye on the chrome download tab

a prompt menu will show up, click accept and follow

as shown in the earlier screenshots

Please take a look at the screenshot steps first

ransome

On Tue, Jul 15, 2014 at 2:29 PM, gtato notifications@github.com wrote:

The port is not my problem. My problems are two: *The first one is that most of the time the server appears to be down. No matter if i specify or not 443. However there were a couple of times in which I was able to log in successfully.

*When I logged in, I encountered the second problem, which is running the jviewer.jnlp. Because when running that, it tries to download the jar file as I specified above.

The two problems can be the same one, as since most of the time i can not reach your log in page, probably I also can not download the jar file.

Sorry for remarking it again, but this does not have to do with any ports. I used the same url all the time and cleared the cache and restarted chrome everytime I tried it. I manage to log in only twice. While the other times it just fails to load the page.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49031016 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

rannybal commented 10 years ago

Hello

Is it working now and are you able to access the server?

Ransome

On Tue, Jul 15, 2014 at 2:40 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

Please provide me your telephone I will be able to talk you through this quicker. You are not doing anything wrong here, it is just the case that the server uses old https session technology for access.

Ransome

On Tue, Jul 15, 2014 at 2:36 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Hi

What you have to do is open a separate tab in chrome browser

Next

Click settings download option for that tab

Next

While the download tab is open

Click the

Console Redirection Button

Keep your eye on the chrome download tab

a prompt menu will show up, click accept and follow

as shown in the earlier screenshots

Please take a look at the screenshot steps first

ransome

On Tue, Jul 15, 2014 at 2:29 PM, gtato notifications@github.com wrote:

The port is not my problem. My problems are two: *The first one is that most of the time the server appears to be down. No matter if i specify or not 443. However there were a couple of times in which I was able to log in successfully.

*When I logged in, I encountered the second problem, which is running the jviewer.jnlp. Because when running that, it tries to download the jar file as I specified above.

The two problems can be the same one, as since most of the time i can not reach your log in page, probably I also can not download the jar file.

Sorry for remarking it again, but this does not have to do with any ports. I used the same url all the time and cleared the cache and restarted chrome everytime I tried it. I manage to log in only twice. While the other times it just fails to load the page.

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49031016 .

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

  • ransome.b@kolanot.co.uk

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gpierre42 commented 10 years ago

Hello, It looks like we still have issues accessing your system. On the other hand, you seem to have ssh enabled on this machine. Would it be possible for you to create a user with minimum privileges but which we can access by ssh? Guillaume

rannybal commented 10 years ago

Hello Guillaume

First thing first please extend my apologies to your conpaas support team guy. I am dissapointed that we had some issues gaining access on time to the server which I put down to trying it for the first time from his end. Yes the HTTPS secure access on the server is not the most user friendly at times. On the other hand, I assisted him gain access to the server, but the HTTPS secure access mode of the server did not make it straight forward which must have been frustrating for him. However, I was on standby all the way through to ensure that access was secured ultimately. It is in my interest that I assisted him in whatever way possible.

Having said that, it is straight forward once you get the hang of it after the first time. I think I must have lost him once we ultimately were able to login and had to use the Java Remote Control GUI.

And as to the minimal secure access yes I think it is possible and I will see to it.

Can you please ask if he finally was able to use the Java Remote Control GUI?

I am still here to talk him through

Thanks

Ransome

On Tue, Jul 15, 2014 at 3:47 PM, Guillaume Pierre notifications@github.com wrote:

Hello, It looks like we still have issues accessing your system. On the other hand, you seem to have ssh enabled on this machine. Would it be possible for you to create a user with minimum privileges but which we can access by ssh? Guillaume

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49042257.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Hi @rannybal

You didn't loose me but it was impossible to reach your server after trying several times. Even when I managed to reach it, the connection was lasting few seconds and I could not download the java console. However, I managed to finally access the console at this moment. I didn't do anything different from what I did during the whole day, but maybe the server is less loaded.

Now I can connect to the frontend server. Is the conpaas-director and opennebula installed in the same frontend server?

rannybal commented 10 years ago

Hi

Thank God you managed to gain access eventually. I am so happy to hear that.

Yes the ConPaaS is installed on the same node you have access. To be precise at the LAN IP address

10.10.203.5

Thats

Ransome

I am back now if you need me

Sent from my iPhone

On 15 Jul 2014, at 17:06, gtato notifications@github.com wrote:

Hi @rannybal

You didn't loose me but it was impossible to reach your server after trying several times. Even when I managed to reach it, the connection was lasting few seconds and I could not download the java console. However, I managed to finally access the console at this moment. I didn't do anything different from what I did during the whole day, but maybe the server is less loaded.

Now I can connect to the frontend server. Is the conpaas-director and opennebula installed in the same frontend server?

— Reply to this email directly or view it on GitHub.

rannybal commented 10 years ago

Also note

That even if the https session times out, you can still carry on using the java remote control GUI Just open a new session tab in chrome browser if you need to log back into the server web interface

Thanks

Ransome

Sent from my iPhone

On 15 Jul 2014, at 17:06, gtato notifications@github.com wrote:

Hi @rannybal

You didn't loose me but it was impossible to reach your server after trying several times. Even when I managed to reach it, the connection was lasting few seconds and I could not download the java console. However, I managed to finally access the console at this moment. I didn't do anything different from what I did during the whole day, but maybe the server is less loaded.

Now I can connect to the frontend server. Is the conpaas-director and opennebula installed in the same frontend server?

— Reply to this email directly or view it on GitHub.

rannybal commented 10 years ago

Good Morning There,

This is just to let you know I am here on standby to answer all your questions. Hopefully, today will be a better usage experience compared to yesterday. Finally, please let me know as soon as you have finished trouble shooting

Thanks

Ransome

On Tue, Jul 15, 2014 at 6:06 PM, Ransome Balogun ransome.b@kolanot.co.uk wrote:

Also note

That even if the https session times out, you can still carry on using the java remote control GUI Just open a new session tab in chrome browser if you need to log back into the server web interface

Thanks

Ransome

Sent from my iPhone

On 15 Jul 2014, at 17:06, gtato notifications@github.com wrote:

Hi @rannybal https://github.com/rannybal

You didn't loose me but it was impossible to reach your server after trying several times. Even when I managed to reach it, the connection was lasting few seconds and I could not download the java console. However, I managed to finally access the console at this moment. I didn't do anything different from what I did during the whole day, but maybe the server is less loaded.

Now I can connect to the frontend server. Is the conpaas-director and opennebula installed in the same frontend server?

— Reply to this email directly or view it on GitHub https://github.com/ConPaaS-team/conpaas/issues/48#issuecomment-49054596.

Ransome Balogun

Business Development Director

Kolanot Business Solutions

SAP Business One SaaS Consultancy

( (Office) +44 0800 048 8538

( (mobile) +44 0798 415 0577

: www.kolanot.co.uk

This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Kolanot Limited. Kolanot (UK) Limited, Registered in England No. 07003218. Trading Office: Minshull House, 47 Chorlton Street,Manchester City Centre, Greater Manchester, M13FY, United Kingdom

gtato commented 10 years ago

Good morning @rannybal Thanks for your availability. I am currently working on it. I will let you know when I am done.

Cheers

gtato commented 10 years ago

Hi @rannybal , I think it is time for good news :) Your ConPaaS installation is working! However your VMs do not have public IPs so they can not be reached externally. Eventually, your system admin would has to create a network which assigns public IPs to the VMs or use other OpenNebula tricks to do that. The reasons why it was not working were a couple:

You would probably want to save the /etc/cpsdirector/director.cfg file somewhere so that you can reuse it in case you delete the director VM.

Cheers

rannybal commented 10 years ago

Hello magician,

Thank you so much. Can you also save us from the hands of Contrail VEP. That at the moment also beating up my system administrator?

If you do not mind please. By tomorrow I will know if my administrator is winning or not and come back to you.

Thanks once again

Ransome

Sent from my iPad

On 16 Jul 2014, at 16:03, gtato notifications@github.com wrote:

Hi @rannybal , I think it is time for good news :) Your ConPaaS installation is working! However your VMs do not have public IPs so they can not be reached externally. Eventually, your system admin would have to create a network which assigns public IPs to the VMs or use other OpenNebula tricks to do that. The reasons why it was not working were a couple:

A ConPaaS image was missing, instead the image where the director is installed was being used for the managers and agents. Some device prefixes (*_TARGET settings) were not set correctly. You would probably want to save the /etc/cpsdirector/director.cfg file somewhere so that you can reuse it in case you delete the director VM.

Cheers

— Reply to this email directly or view it on GitHub.

gpierre42 commented 10 years ago

Dear @rannybal , Thanks for your trust in us! However neither Genc nor myself know much about VEP. For VEP-related questions you should contact Roberto Cascella. I'll close the issue now in the github system. Please do not hesitate to ask us if you have other ConPaaS-related questions. Guillaume

rannybal commented 10 years ago

Hello Prof. Guillaume,

Fair enough! Thanks so much anyway, I am ever grateful. I will pass the ball on to Roberto and hopefully carry on from where we left the VEP matter last week. You might as well hint him, if he walks past your office that, I may start stalking him again from tomorrow (I meant in good humour).

Have a nice evening and Kind regards

Ransome

Sent from my iPad

On 16 Jul 2014, at 17:05, Guillaume Pierre notifications@github.com wrote:

Dear @rannybal , Thanks for your trust in us! However neither Genc nor myself know much about VEP. For VEP-related questions you should contact Roberto Cascella. I'll close the issue now in the github system. Please do not hesitate to ask us if you have other ConPaaS-related questions. Guillaume

— Reply to this email directly or view it on GitHub.