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Concordium / concordium-desktop-wallet

Desktop wallet for the Concordium blockchain. For Windows, macOS and Linux.
Apache License 2.0
2 stars 3 forks source link

Reconnecting to network - bad user experience #254

Closed mh-concordium closed 2 years ago

mh-concordium commented 2 years ago

Bug Description There are several cases in which DW will just report to the UI that it is trying to reconnect if network is unstable. Even if user doesn't do anything, the pop up window will just keep appearing until the network connection is stable again.

Another case reported to support was when closing/opening the lid. Support ticket related: https://concordium.atlassian.net/browse/SUPPORT-1225

Steps to Reproduce

  1. Simulate unstable network (disconnect/connect occasionally) while trying to use DW.
  2. Close/open laptop lid while DW is open.

Expected Result DW should not spam with the pop up window in the cases above. Pop up informing about unstable network should pop up only if user tries to interact with DW, like send transaction.

Actual Result DW often continues to pop up the error message.

Versions

orhoj commented 2 years ago

@mh-concordium perhaps we should talk about this issue. The reason why it pops up even though the user is not doing anything is because the application automatically retrieves information in the background.

abizjak commented 2 years ago

Closing because the impact for expected users is minor, and the fix is likely going to be time consuming.