Better error message when IDP is down

Concordium / concordium-reference-wallet-android

Reference Android wallet for the Concordium blockchain

Apache License 2.0

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Better error message when IDP is down #61

Closed concordium-cl closed 1 year ago

concordium-cl commented 2 years ago

Bug Description When the IDP service is unresponsive, identity issuance fails with error message "Identity issuance failed! Invalid Identity Object Request Please try again." This message should be improved. The other handling on Android is correct, i.e. no identity is created.

To be discussed: The user should also have the possibility to contact the IDP immediately, so the incident does not necessarily have to go a detour via us.

Steps to Reproduce

issue an identity while IDP is down

Expected Result Error message should be user understandable. Probably, we should also not advise to try again.

Actual Result See message in description.

Versions

Concordium wallet 1.0.15
Android 9
Huawei y6s

concordium-cl commented 2 years ago

Message should be IDP is not responding or similar.

XOOPsoft commented 2 years ago

We talked about this issue in the #concordium slack channel on April 7th. A way of reproducing this should be provided. So the issue is blocked at the moment.

concordium-cl commented 2 years ago

@jens-concordium, you wanted to follow up on this.

XOOPsoft commented 2 years ago

I have talked with @concordium-cl and @jens-concordium on Slack about moving this issue to the backlog as it has been seen very rarely and we have no way of reproducing it.

concordium-cl commented 2 years ago

From slack discussions:

We observed it once Notabene was unresponsive.
Notabene claims that Invalid Identity Object Request Please try again. is displayed only when something had gone wrong with the identity object in the wallet.
Mjølner: The first part of the error messageIdentity issuance failed! is a string in the app. It is used on a general error page. This general error page can be shown from 4 different places. One of the places is with identity provider setup. The second part of the error message Invalid Identity Object Request Please try again. is not a string in the app.

concordium-cl commented 1 year ago

Both iOS and Android. Moved to https://concordium.atlassian.net/browse/CBW-718