Bug Description
It can happen that an identity remains in state "pending" forever, when the apps don't get a response from Notabene’s server.
Those identities cannot be deleted, since this can cause all future identities to fail. We could implement an option to re-request information about a pending account, which could help resolve the problem. Or have an error message after a certain period of time like "something went wrong. don't wait, try again."
Steps to Reproduce
unclear
Expected Result
Identities remain in state pending only for some minutes, after which they succeed or fail. The user does not wait for more than a certain number of minutes.
Actual Result
Identities remain in state pending forever. Users often wait for days.
Bug Description It can happen that an identity remains in state "pending" forever, when the apps don't get a response from Notabene’s server.
Those identities cannot be deleted, since this can cause all future identities to fail. We could implement an option to re-request information about a pending account, which could help resolve the problem. Or have an error message after a certain period of time like "something went wrong. don't wait, try again."
Steps to Reproduce unclear
Expected Result Identities remain in state pending only for some minutes, after which they succeed or fail. The user does not wait for more than a certain number of minutes.
Actual Result Identities remain in state pending forever. Users often wait for days.