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Concordium / notabene

Collection of tasks and bugs relating to identity provider Notabene.
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hashed sessionIDs (error handling 1) #12

Closed concordium-cl closed 3 years ago

concordium-cl commented 3 years ago

Task description When id issuing fails, user should be able to contact Notabene by e-mail, with the included sessionID.

https://concordium.atlassian.net/wiki/spaces/GEN/pages/795443247/Mobile+Wallet+Improved+Identity+Error+Handling+1+2

concordium-cl commented 3 years ago

  1. SessionID not logged when issuance fails with broadcast mode.

    • Received answer from NB that sessionID cannot be found (We haven't found your hashed session ID on our platform. Please provide a valid hashed session Id).
    • hashed session ID: 4371ce3fbecf6e8c95b78ec3ae742e2267a34928c90c5f9021483dd8c7188429
    • Update: Turns out that this is the case on iOS when identity flow is not completed entirely. Created iOS bug instead (https://github.com/Concordium/concordium-reference-wallet-ios/issues/35).

  2. Fake camera error when issuing identity in broadcast mode.

    • Received answer from NB, see below pic.
    • hashed session ID: 6a8ebc132b29e6b0d75ef36d9bdf1e41afb6bd0b2dd810b129c9b0e5fed40033 IMG-3538
concordium-cl commented 3 years ago

See also https://github.com/Concordium/notabene/issues/3

concordium-cl commented 3 years ago

New hashed sessionID: 522031e6483662c210b63a3bba9a98bca6364e9aa554b246f150482d21dbb606 sent to NB. Awaiting answer.

Update: Answer is again "image/source integrity - fake webcam".

concordium-cl commented 3 years ago

Hashed sessionIDs seem to work reliable now. Remaining outstanding issue is to agree on certain replies. For example:

  1. If hashed sessionID is not found, please do not reply "it's invalid; send another sessionID"
  2. Provide a more elaborate reply for "image/source integrity - fake webcam" issues (failure due to broadcast mode), maybe with reference to our discourse support issue https://support.concordium.software/t/identity-verification-failure-using-the-default-camera-mode-broadcast-on-ios/25
concordium-cl commented 3 years ago

Meeting in beginning of October about texts, response time and referring them back to us. Created new issue https://github.com/Concordium/notabene/issues/16 and will close current.