Global Bans that occurred from your server listed on Panel2 as a point of reference would be an excellent tool for servers.
In our case with 120+ players daily for many hours a day we have some folks who get banned globally quite often.
Aside from them screenshotting it and telling us their blurry ban ID they usually waste our time with tickets for quite some time trying to appeal it before we tell them sorry, its a global ban.
Myself having to go into PAC Discord to use the lookup feature is rather time consuming when sometimes there are 5+ a day that get globally banned and there is no record of it on our end.
Just as a point of reference we keep our own logs about why someone got banned on our server as well, without access to it in the Panel its hard for us to discuss it amongst the team with no info in the Panel to go off of.
It would simply be a great convenience to server owners when having to deal with people requesting support about bans.
Global Bans that occurred from your server listed on Panel2 as a point of reference would be an excellent tool for servers.
In our case with 120+ players daily for many hours a day we have some folks who get banned globally quite often.
Aside from them screenshotting it and telling us their blurry ban ID they usually waste our time with tickets for quite some time trying to appeal it before we tell them sorry, its a global ban.
Myself having to go into PAC Discord to use the lookup feature is rather time consuming when sometimes there are 5+ a day that get globally banned and there is no record of it on our end.
Just as a point of reference we keep our own logs about why someone got banned on our server as well, without access to it in the Panel its hard for us to discuss it amongst the team with no info in the Panel to go off of.
It would simply be a great convenience to server owners when having to deal with people requesting support about bans.
Thank you. Keep up the good work.