We have some users reporting black screens when trying to make calls, and I have confirmed that calls work fine if made with both devices on the local network, but as soon as single device switches to mobile data, or we change the configuration to alwaysRelayCalls: true then the video call connection is never made and the onIceConnectionStateCallback is stuck on connecting.
We have switched out the connectycube IceServers to metered.ca ones, and the problem is solved. So I believe there is an issue with the current connectycube turn servers.
We have some users reporting black screens when trying to make calls, and I have confirmed that calls work fine if made with both devices on the local network, but as soon as single device switches to mobile data, or we change the configuration to
alwaysRelayCalls: true
then the video call connection is never made and theonIceConnectionStateCallback
is stuck onconnecting
.We have switched out the connectycube IceServers to metered.ca ones, and the problem is solved. So I believe there is an issue with the current connectycube turn servers.