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ConnectyCube / connectycube-reactnative-samples

Chat and Video Chat code samples for React Native, ConnectyCube
https://connectycube.com
Apache License 2.0
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Custom Identity provider errors #233

Closed stevenblake-banntech closed 3 years ago

stevenblake-banntech commented 3 years ago

We've been using the Custom Identity provider up until now and it's been working great. Today it seems like it has stopped working.

const session = await ConnectyCube.createSession({ login: email, password: token });

produces the following:

{"code": 404, "info": {"errors": ["User not found"]}}

We're not seeing any errors from our API (endpoint which the custom identity uses). As I said, everything has been working OK up until now so I don't think it's on our end although I will not rule it out. Has anything changed on your end? Or something not working quite right?

iuliansafta commented 3 years ago

Hi, it seems that we're experiencing the same issue. Up until the last maintenance 05.05.2021, everything worked well. @stevenblake-banntech have you found any solution to this?

stevenblake-banntech commented 3 years ago

Hi, it seems that we're experiencing the same issue. Up until the last maintenance 05.05.2021, everything worked well. @stevenblake-banntech have you found any solution to this?

Unfortunately not.

DaveLomber commented 3 years ago

We are on the way of investigation. The root cause is identified, the patch is on the way

DaveLomber commented 3 years ago

Guys, could you please try again and let us know how it all works now

stevenblake-banntech commented 3 years ago

Seems to be working for us now.

iuliansafta commented 3 years ago

It's working for us as well. Thanks!