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ConnectyCube / connectycube-reactnative-samples

Chat and Video Chat code samples for React Native, ConnectyCube
https://connectycube.com
Apache License 2.0
125 stars 111 forks source link

ConnectyCube services stop working #92

Closed abdallahasswad closed 4 years ago

abdallahasswad commented 4 years ago

Hi guys,

Can someone please help me, I am having a strange technical issue with ConnectyCube. I have a dating app. After users match with each other, they can click on “send message” to chat with the other person.

A few users are reporting that the chat suddenly stops working. They start getting an error when they click on “send message” and all the other chat dialog boxes and previous chat history disappears. Then, after a few hours, the chat starts working normally again without a problem.

Why is this happening? Does it have to do with ConnectyCube’s servers? Should I upgrade my plan to solve this issue? It is negatively affecting my UX, please advise.

DaveLomber commented 4 years ago

@abdallahasswad it's hard to comment it

we do not have any service degradation for FREE plan,

could you please provide more info:

ccvlad commented 4 years ago

Since there is no activity I’m going to close the issue. Please raise a separate issue in case of any other questions.