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ConsumerDataRight / sandbox

The Sandbox is a hosted version of the CDR Mock Solutions that has been provided by the ACCC as a development tool to assist participants in the design, development, and testing of their CDR solutions in a non-production environment.
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Sandbox display 504 when Initiate PAR #33

Open Buddy119 opened 1 year ago

Buddy119 commented 1 year ago

Describe the bug Sandbox display 504 when Initiate PAR

To Reproduce Steps to reproduce the behavior:

  1. Complete DCR
  2. Select corrrect Data Holder and fill in correct scope and duration
  3. click Initiate PAR
  4. See error

Expected behaviour Should be redirect to data holder's page

Additional context You can choose HSBC_UAT to reproduce this issue

CDR-HansenS commented 1 year ago

Hi @Buddy119, thank you for getting in contact and raising this issue. A ticket has been raised to investigate.

CDR-AndrewG commented 1 year ago

Hi @Buddy119,

We have looked into the issue. The Sandbox Data Recipient is not getting a response from the HSBC_UAT Data Holder discovery document - https://public-qa.ob.hsbc.com.au/.well-known/openid-configuration

The Sandbox Data Recipient GetOidcDiscovery function, used during the PAR request creation, will call the Data Holder discovery endpoint. The discovery endpoint is not returning a response which is then causing a timeout.

Can you confirm the discovery endpoint is available - https://public-qa.ob.hsbc.com.au/.well-known/openid-configuration

Buddy119 commented 1 year ago

@CDR-AndrewG Ok, will check and update to you.

Buddy119 commented 12 months ago

@CDR-AndrewG Hi we re-tried. Still get 504. For time saving, can you send a meeting invite to our HSBC email address to debug this issue together?

Buddy119 commented 12 months ago

@CDR-AndrewG The email address is buddy.tu@hsbc.com.cn and janice.krishnan@hsbc.com.au