This repository houses the interactions, consultations and work management to support the maintenance of baselined components of the Consumer Data Right API Standards and Information Security profile.
Currently the Energy Invoice APIs not have a method to represent an Invoice that has been cancelled.
This may lead to consumer confusion as the digital record of Invoices may not match their printed records - noting that any Cancellation is generally related to a re-issue and suitable notification is sent.
Either a status flag that represents a Cancelled invoice in some way, or clearer CX/Standards guidance to inform consumers (and CDR Participants) that Cancelled Invoices may not be represented.
Description
Currently the Energy Invoice APIs not have a method to represent an Invoice that has been cancelled.
This may lead to consumer confusion as the digital record of Invoices may not match their printed records - noting that any Cancellation is generally related to a re-issue and suitable notification is sent.
Area Affected
/energy/accounts/{accountId}/invoices /energy/accounts/invoices
Change Proposed
Either a status flag that represents a Cancelled invoice in some way, or clearer CX/Standards guidance to inform consumers (and CDR Participants) that Cancelled Invoices may not be represented.