ConsumerDataStandardsAustralia / standards-maintenance

This repository houses the interactions, consultations and work management to support the maintenance of baselined components of the Consumer Data Right API Standards and Information Security profile.
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Guidance in the standards for a posting date/time where no time is stored #658

Closed markskript closed 3 weeks ago

markskript commented 1 month ago

Description

We have identified at least 13 brands within the banking ecosystem that do not appear to store a time component for the date/time of when a transaction is "posted". Since the the posting_date_time field is defined as a DataTimeString, this is forcing Data Holders to provide a "default" time value just to ensure their response is standards compliant.

The standards currently lack guidance as to how to correctly default the time component of this field. We have surveyed the 13 brands mentioned above and see the following interpretations when the time component is obviously being "defaulted".

  1. Default to "14:00:00", with no timezone offset (so interpreted as UTC). If the ADR chooses to display this value to the consumer converted to AEST then it will appear as midnight on the next day, which would be correct, but only if the ADR/consumer has chosen to view date/time values in AEST.

  2. Default to "00:00:00", with no timezone offset (so interpreted as UTC). If the ADR chooses to display this value to the consumer converted to AEST then the consumer will see a confusing time component, but the date will be correct. This option is fine if the ADR is only choosing to display the "date" part of the field.

  3. Default to "12:00:00", with no timezone offset (so interpreted as UTC). We don't see how the ADR could display this in a way that isn't confusing to the consumer once converted into a local timezone.

None of the above approaches are great. Option 1 is probably acceptable, but only if the consumer/ADR have chosen AEST to display the data.

Intention and Value of Change

We propose to update the standards to provide specific direction for data holders that do not currently have a time component for the postingDateTime field. This will remove ambiguity and ensure ADR/consumers do not have to implement DH-specific-interpretations.

Area Affected

https://consumerdatastandardsaustralia.github.io/standards/#cdr-banking-api_schemas_tocSbankingtransaction

Change Proposed

We see a number of options and are keen to obtain guidance from the community to decide which way to go forward

Option 1 - update the standards with the following addition to the description of the postingDateTime field

"If not time component is stored by the DH then a value of 00:00:00+10 should be appended to represent midnight on the day of settlement in the AEST timezone".

Option 2 - update the standards with a new DateString field and change the definition of postingDateTime

This would be a breaking change and require a FDO. It would also mean that we would lose the time component from DHs who are currently providing a "real" value. I would question the value of this time component though considering we also get a date/time in the executionDateTime field.

Option 3 - we introduce a flag that tells us how to interpret the postingDateTime field

We could introduce a new field to the BankingTransaction definition that indicates "doesPostingDateTimeHaveTime", but this would require a FDO and just complicate processing logic and both ends.

Feedback

We are keen to hear feedback on

  1. If there are any other ways of addressing this issue
  2. If other ADRs are currently implementing DH-specific logic on this field, and what it would mean for them to unravel that logic if we fixed the standards to remove the ambiguity.
perlboy commented 1 month ago

I don't really understand the problem here, if Holders are "defaulting" a time to UTC and it is inaccurate they are disclosing incorrect data and this is a compliance issue. You should open an incident on those 13 brands to come back with an answer or they fix their default to provide a more suitable timezone. Any Standards solution here is janky and penalises those complying.

markskript commented 1 month ago

@perlboy fully agree! We have raised ticket with one DH and they have suggested the root cause of the issue is a lack of guidance in the standards around this area - which is what I was hoping to address here.

I also have cases open and will be using the feedback from ADR's around whether they have custom-workarounds in place to drive those further with the ACCC

perlboy commented 1 month ago

What a load of rubbish, the Standard is very clear it MUST be provided as an offset to UTC: image

Custom workarounds are definitely in play at a bunch of ADRs but Biza does not and never will do such things. If you want to let me know which Holders you've found to be non-compliant we will verify and open incidents.

nils-work commented 1 month ago

Related to: #173 - Behaviour where posted transactions only have an associated date.

markskript commented 3 weeks ago

The change proposed in #173 appears to not be feasible without changing the definition of the postingDateTime field to allow a date-only value.

As such, based on the feedback above and my understanding, I believe the following is true

Do people agree?

If this is purely a compliance issue, the fact that we are seeing it across multiple data holders indicates that it is likely a standards-interpretation issue as well, hence I think there is still value in making a standards change, or at least an official guidance, on how to handle this scenario from the DH perspective.

nils-work commented 3 weeks ago

Hi @markskript (and @josh3n, as you have noted similar concerns)

I've provided some examples below to support discussion on this topic.

Current guidance states that a Data Holder may provide a default time value such as 00:00:00 in a DateTimeString field to imply that a time is not available.

If I understand the concern raised in this issue, it can be challenging for a Data Recipient to correctly determine when a 'default' time has been supplied. This is important when deciding whether the time can be displayed to the consumer, or if only the date is accurate. In some cases it may not be clear if the the date that the default time is associated with should be converted to another time zone or not.

I think these issues may be demonstrated in the tables below, but are you able to indicate which versions are problematic and which may be preferable in your view (if any)?

The 'converted' AEST and AWST values are identical in both tables. The raw values are provided in Z/+00/UTC and +10/AEST which seem to be common formats.

Examples where the Data Holder is providing values in the Z or +00 (UTC) offset - # Value +10/AEST/Sydney +08/AWST/Perth
A0 2024-08-21T12:22:17Z Wed, 21 Aug 2024, 10:22:17pm Wed, 21 Aug 2024, 8:22:17pm
A1 2024-08-21T14:00:00Z Thu, 22 Aug 2024, 12:00:00am Wed, 21 Aug 2024, 10:00:00pm
A2 2024-08-21T16:00:00Z Thu, 22 Aug 2024, 2:00:00am Thu, 22 Aug 2024, 12:00:00am
A3 2024-08-22T00:00:00Z Thu, 22 Aug 2024, 10:00:00am Thu, 22 Aug 2024, 8:00:00am
A4 2024-08-22T04:00:00Z Thu, 22 Aug 2024, 2:00:00pm Thu, 22 Aug 2024, 12:00:00pm
A5 2024-08-22T10:12:05Z Thu, 22 Aug 2024, 8:12:05pm Thu, 22 Aug 2024, 6:12:05pm
A6 2024-08-22T14:00:00Z Fri, 23 Aug 2024, 12:00:00am Thu, 22 Aug 2024, 10:00:00pm
A7 2024-08-22T16:00:00Z Fri, 23 Aug 2024, 2:00:00am Fri, 23 Aug 2024, 12:00:00am
A8 2024-08-22T22:48:22Z Fri, 23 Aug 2024, 8:48:22am Fri, 23 Aug 2024, 6:48:22am
A9 2024-08-23T00:00:00Z Fri, 23 Aug 2024, 10:00:00am Fri, 23 Aug 2024, 8:00:00am
Examples where the Data Holder is providing values in the +10 (AEST) offset - # Value +10/AEST/Sydney +08/AWST/Perth
B0 2024-08-21T22:22:17+10:00 Wed, 21 Aug 2024, 10:22:17pm Wed, 21 Aug 2024, 8:22:17pm
B1 2024-08-22T00:00:00+10:00 Thu, 22 Aug 2024, 12:00:00am Wed, 21 Aug 2024, 10:00:00pm
B2 2024-08-22T02:00:00+10:00 Thu, 22 Aug 2024, 2:00:00am Thu, 22 Aug 2024, 12:00:00am
B3 2024-08-22T10:00:00+10:00 Thu, 22 Aug 2024, 10:00:00am Thu, 22 Aug 2024, 8:00:00am
B4 2024-08-22T14:00:00+10:00 Thu, 22 Aug 2024, 2:00:00pm Thu, 22 Aug 2024, 12:00:00pm
B5 2024-08-22T20:12:05+10:00 Thu, 22 Aug 2024, 8:12:05pm Thu, 22 Aug 2024, 6:12:05pm
B6 2024-08-23T00:00:00+10:00 Fri, 23 Aug 2024, 12:00:00am Thu, 22 Aug 2024, 10:00:00pm
B7 2024-08-23T02:00:00+10:00 Fri, 23 Aug 2024, 2:00:00am Fri, 23 Aug 2024, 12:00:00am
B8 2024-08-23T08:48:22+10:00 Fri, 23 Aug 2024, 8:48:22am Fri, 23 Aug 2024, 6:48:22am
B9 2024-08-23T10:00:00+10:00 Fri, 23 Aug 2024, 10:00:00am Fri, 23 Aug 2024, 8:00:00am
markskript commented 3 weeks ago

Hi @nils-work

Here is the current guidance

For example, a DH unable to supply a time value could choose to supply 00:00:00, and the full DateTimeString value, in AEST, might be: 2024-07-30T00:00:00+10:00

What I am seeing with one DH in particular though, is 00:00:00 in UTC is being added. i.e. 2024-07-30T00:00:00 (i.e. with NO timezone offset). It's like they saw the first part of the guidance, but didn't see the second part with the example that reminded them that 00:00:00 should only be presented with the appropriate offset.

So what I'm seeing is the A3 example above in scenarios where the DH doesn't have a time component, which to me, does not match the guidance, resulting in incorrect data which breaches the standards.

Thanks, Mark.

nils-work commented 3 weeks ago

As noted above and in the Standards, a DateTimeString value always requires an offset to be specified.

If there are concerns with this requirement, participants are welcome to raise a Change Request.

markskript commented 3 weeks ago

We discussed this on the Implementation call today, and the general consensus is that the standards are clear here. If a DH is providing a posting date, and they don't have a time stored, then providing a static value of "00:00:00Z" will be interpreted as midnight UTC. If the transaction is not being posted at midnight UTC (i.e. 10am AEST) then the data provided is incorrect and needs to be addressed as a compliance issue.

Happy to close this standards change out as not being required.