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Anaconda Navigator install of Basemap package fails after update #10596

Open fiddygig opened 5 years ago

fiddygig commented 5 years ago

An Anaconda update on 6/2/2019 caused problems with some packages. To resolve all problems I did a clean reinstall of Windows 10 on 7/2/2019 and then downloaded and installed the latest version of Anaconda (current user only). I then tried to install the Basemap package via the Anaconda Navigator in the base (root) environment in the standard way... searching on non-installed packages, checking basemap and hitting "Apply".

Actual Behavior

A pop-up box appears with "The following packages will be modified" (box below is blank) and the Solving Package specifications bar chugs away.

After a short time the install packages box changes to "No packages will be modified", with a message in the box saying "Downgrading/removing these packages will modify Anaconda Navigator dependencies". Text below the box reads "NavigatorDependenciesError".

basemap does not appear in my installed packages afterwards.

After this was unsuccessful I opened the Anaconda Prompt and tried "conda install -c anaconda basemap". The Solving Specifications message with flashing in-progress cursor appeared with no change or result for >10 minutes... I closed Anaconda prompt down after that.

Expected Behavior

basemap should successfully install and appear in my Installed packages list after a refresh.

Steps to Reproduce

As described above in actual behaviour.

Anaconda or Miniconda version:

Anaconda 2018.12 for Windows installer, python 2.7 version, 64-bit graphical installer

Operating System:

Windows 10

conda info
     active environment : base
    active env location : C:\Users\hende\Anaconda2
            shell level : 1
       user config file : C:\Users\hende\.condarc
 populated config files : C:\Users\hende\.condarc
          conda version : 4.5.12
    conda-build version : 3.17.6
         python version : 2.7.15.final.0
       base environment : C:\Users\hende\Anaconda2  (writable)
           channel URLs : https://repo.anaconda.com/pkgs/main/win-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/free/win-64
                          https://repo.anaconda.com/pkgs/free/noarch
                          https://repo.anaconda.com/pkgs/r/win-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://repo.anaconda.com/pkgs/pro/win-64
                          https://repo.anaconda.com/pkgs/pro/noarch
                          https://repo.anaconda.com/pkgs/msys2/win-64
                          https://repo.anaconda.com/pkgs/msys2/noarch
          package cache : C:\Users\hende\Anaconda2\pkgs
                          C:\Users\hende\AppData\Local\conda\conda\pkgs
       envs directories : C:\Users\hende\Anaconda2\envs
                          C:\Users\hende\AppData\Local\conda\conda\envs
                          C:\Users\hende\.conda\envs
               platform : win-64
             user-agent : conda/4.5.12 requests/2.21.0 CPython/2.7.15 Windows/10 Windows/10.0.17134
          administrator : False
             netrc file : None
           offline mode : False
conda list --show-channel-urls
# packages in environment at C:\Users\hende\Anaconda2:
#
# Name                    Version                   Build  Channel
_ipyw_jlab_nb_ext_conf    0.1.0                    py27_0    defaults
alabaster                 0.7.12                   py27_0    defaults
anaconda                  2018.12                  py27_0    defaults
anaconda-client           1.7.2                    py27_0    defaults
anaconda-navigator        1.9.6                    py27_0    defaults
anaconda-project          0.8.2                    py27_0    defaults
asn1crypto                0.24.0                   py27_0    defaults
astroid                   1.6.5                    py27_0    defaults
astropy                   2.0.9            py27hc997a72_0    defaults
atomicwrites              1.2.1                    py27_0    defaults
attrs                     18.2.0           py27h28b3542_0    defaults
babel                     2.6.0                    py27_0    defaults
backports                 1.0                      py27_1    defaults
backports.functools_lru_cache 1.5                      py27_1    defaults
backports.os              0.1.1                    py27_0    defaults
backports.shutil_get_terminal_size 1.0.0                    py27_2    defaults
backports.shutil_which    3.5.2                    py27_0    defaults
backports_abc             0.5              py27h0ec6b72_0    defaults
beautifulsoup4            4.6.3                    py27_0    defaults
bitarray                  0.8.3            py27h0c8e037_0    defaults
bkcharts                  0.2              py27h92b6de3_0    defaults
blas                      1.0                         mkl    defaults
blaze                     0.11.3                   py27_0    defaults
bleach                    3.0.2                    py27_0    defaults
blosc                     1.14.4               h95ae18b_0    defaults
bokeh                     1.0.2                    py27_0    defaults
boto                      2.49.0                   py27_0    defaults
bottleneck                1.2.1            py27hc997a72_1    defaults
bzip2                     1.0.6                h0c8e037_5    defaults
ca-certificates           2018.03.07                    0    defaults
cdecimal                  2.3              py27h0c8e037_3    defaults
certifi                   2018.11.29               py27_0    defaults
cffi                      1.11.5           py27hc64555f_1    defaults
chardet                   3.0.4                    py27_1    defaults
click                     7.0                      py27_0    defaults
cloudpickle               0.6.1                    py27_0    defaults
clyent                    1.2.2                    py27_1    defaults
colorama                  0.4.1                    py27_0    defaults
comtypes                  1.1.7                    py27_0    defaults
conda                     4.5.12                   py27_0    defaults
conda-build               3.17.6                   py27_0    defaults
conda-env                 2.6.0                         1    defaults
conda-verify              3.1.1                    py27_0    defaults
configparser              3.5.0            py27h2fa79a8_0    defaults
console_shortcut          0.1.1                         3    defaults
contextlib2               0.5.5            py27h42efda5_0    defaults
cryptography              2.4.2            py27hc64555f_0    defaults
curl                      7.63.0            h7a46e7a_1000    defaults
cycler                    0.10.0           py27h59acbbf_0    defaults
cython                    0.29.2           py27hc56fc5f_0    defaults
cytoolz                   0.9.0.1          py27h0c8e037_1    defaults
dask                      1.0.0                    py27_0    defaults
dask-core                 1.0.0                    py27_0    defaults
datashape                 0.5.4                    py27_1    defaults
decorator                 4.3.0                    py27_0    defaults
defusedxml                0.5.0                    py27_1    defaults
distributed               1.25.1                   py27_0    defaults
docutils                  0.14             py27h8652d09_0    defaults
entrypoints               0.2.3                    py27_2    defaults
enum34                    1.1.6                    py27_1    defaults
et_xmlfile                1.0.1            py27h1de5d23_0    defaults
fastcache                 1.0.2            py27h0c8e037_2    defaults
filelock                  3.0.10                   py27_0    defaults
flask                     1.0.2                    py27_1    defaults
flask-cors                3.0.7                    py27_0    defaults
freetype                  2.9.1                h4d385ea_1    defaults
funcsigs                  1.0.2            py27h8885ae1_0    defaults
functools32               3.2.3.2                  py27_1    defaults
future                    0.17.1                   py27_0    defaults
futures                   3.2.0                    py27_0    defaults
get_terminal_size         1.0.0                h38e98db_0    defaults
gevent                    1.3.7            py27h0c8e037_1    defaults
glob2                     0.6                      py27_1    defaults
greenlet                  0.4.15           py27h0c8e037_0    defaults
grin                      1.2.1                    py27_4    defaults
h5py                      2.8.0            py27h5f1a774_2    defaults
hdf5                      1.10.2               h530792d_2    defaults
heapdict                  1.0.0                    py27_2    defaults
html5lib                  1.0.1                    py27_0    defaults
icc_rt                    2019.0.0             h0cc432a_1    defaults
icu                       58.2                 h2aa20d9_1    defaults
idna                      2.8                      py27_0    defaults
imageio                   2.4.1                    py27_0    defaults
imagesize                 1.1.0                    py27_0    defaults
importlib_metadata        0.6                      py27_0    defaults
intel-openmp              2019.1                      144    defaults
ipaddress                 1.0.22                   py27_0    defaults
ipykernel                 4.10.0                   py27_0    defaults
ipython                   5.8.0                    py27_0    defaults
ipython_genutils          0.2.0            py27hbe997df_0    defaults
ipywidgets                7.4.2                    py27_0    defaults
isort                     4.3.4                    py27_0    defaults
itsdangerous              1.1.0                    py27_0    defaults
jdcal                     1.4                      py27_0    defaults
jedi                      0.13.2                   py27_0    defaults
jinja2                    2.10                     py27_0    defaults
jpeg                      9b                   ha175dff_2    defaults
jsonschema                2.6.0            py27haaf3834_0    defaults
jupyter                   1.0.0                    py27_7    defaults
jupyter_client            5.2.4                    py27_0    defaults
jupyter_console           5.2.0                    py27_1    defaults
jupyter_core              4.4.0                    py27_0    defaults
jupyterlab                0.33.11                  py27_0    defaults
jupyterlab_launcher       0.11.2           py27h28b3542_0    defaults
keyring                   17.0.0                   py27_0    defaults
kiwisolver                1.0.1            py27hc56fc5f_0    defaults
krb5                      1.16.1               hb4d044e_6    defaults
lazy-object-proxy         1.3.1            py27h0c8e037_2    defaults
libarchive                3.3.3                h96cdc4e_0    defaults
libcurl                   7.63.0            h7a46e7a_1000    defaults
libiconv                  1.15                 hda2e4ec_7    defaults
libpng                    1.6.35               h7a46e7a_0    defaults
libsodium                 1.0.16               h8b3e59e_0    defaults
libssh2                   1.8.0                h77a7533_4    defaults
libtiff                   4.0.9                he490001_2    defaults
libxml2                   2.9.8                hdfd6920_1    defaults
libxslt                   1.1.32               h89dfad8_0    defaults
linecache2                1.0.0                    py27_0    defaults
llvmlite                  0.26.0           py27hc56fc5f_0    defaults
locket                    0.2.0            py27h1ca288a_1    defaults
lxml                      4.2.5            py27h31b8cb8_0    defaults
lz4-c                     1.8.1.2              h3cc03e0_0    defaults
lzo                       2.10                 h0bb7fe3_2    defaults
m2w64-gcc-libgfortran     5.3.0                         6    defaults
m2w64-gcc-libs            5.3.0                         7    defaults
m2w64-gcc-libs-core       5.3.0                         7    defaults
m2w64-gmp                 6.1.0                         2    defaults
m2w64-libwinpthread-git   5.0.0.4634.697f757               2    defaults
markupsafe                1.1.0            py27h0c8e037_0    defaults
matplotlib                2.2.3            py27h263d877_0    defaults
mccabe                    0.6.1                    py27_1    defaults
menuinst                  1.4.14           py27h0c8e037_0    defaults
mistune                   0.8.4            py27h0c8e037_0    defaults
mkl                       2019.1                      144    defaults
mkl-service               1.1.2            py27h0b88c2a_5    defaults
mkl_fft                   1.0.6            py27h22d2db2_0    defaults
more-itertools            4.3.0                    py27_0    defaults
mpmath                    1.1.0                    py27_0    defaults
msgpack-python            0.5.6            py27hdc96acc_1    defaults
msys2-conda-epoch         20160418                      1    defaults
multipledispatch          0.6.0                    py27_0    defaults
navigator-updater         0.2.1                    py27_0    defaults
nbconvert                 5.4.0                    py27_1    defaults
nbformat                  4.4.0            py27hf49b375_0    defaults
networkx                  2.2                      py27_1    defaults
nltk                      3.4                      py27_1    defaults
nose                      1.3.7                    py27_2    defaults
notebook                  5.7.4                    py27_0    defaults
numba                     0.41.0           py27h39f3610_0    defaults
numexpr                   2.6.8            py27haac76bc_0    defaults
numpy                     1.15.4           py27h5fc8d92_0    defaults
numpy-base                1.15.4           py27hb1d0314_0    defaults
numpydoc                  0.8.0                    py27_0    defaults
odo                       0.5.1            py27h64810b2_0    defaults
olefile                   0.46                     py27_0    defaults
openpyxl                  2.5.12                   py27_0    defaults
openssl                   1.0.2p               h0c8e037_0    defaults
packaging                 18.0                     py27_0    defaults
pandas                    0.23.4           py27h39f3610_0    defaults
pandoc                    1.19.2.1             hb2460c7_1    defaults
pandocfilters             1.4.2                    py27_1    defaults
parso                     0.3.1                    py27_0    defaults
partd                     0.3.9                    py27_0    defaults
path.py                   11.5.0                   py27_0    defaults
pathlib2                  2.3.3                    py27_0    defaults
patsy                     0.5.1                    py27_0    defaults
pep8                      1.7.1                    py27_0    defaults
pickleshare               0.7.5                    py27_0    defaults
pillow                    5.3.0            py27h5b88493_0    defaults
pip                       18.1                     py27_0    defaults
pkginfo                   1.4.2                    py27_1    defaults
pluggy                    0.8.0                    py27_0    defaults
ply                       3.11                     py27_0    defaults
prometheus_client         0.5.0                    py27_0    defaults
prompt_toolkit            1.0.15           py27h3a8ec6a_0    defaults
psutil                    5.4.8            py27h0c8e037_0    defaults
py                        1.7.0                    py27_0    defaults
pycodestyle               2.4.0                    py27_0    defaults
pycosat                   0.6.3            py27h0c8e037_0    defaults
pycparser                 2.19                     py27_0    defaults
pycrypto                  2.6.1            py27h0c8e037_9    defaults
pycurl                    7.43.0.2         py27hc64555f_0    defaults
pyflakes                  2.0.0                    py27_0    defaults
pygments                  2.3.1                    py27_0    defaults
pylint                    1.9.2                    py27_0    defaults
pyodbc                    4.0.25           py27hc56fc5f_0    defaults
pyopenssl                 18.0.0                   py27_0    defaults
pyparsing                 2.3.0                    py27_0    defaults
pyqt                      5.6.0            py27h6e61f57_6    defaults
pysocks                   1.6.8                    py27_0    defaults
pytables                  3.4.4            py27hdd5b532_0    defaults
pytest                    4.0.2                    py27_0    defaults
python                    2.7.15               hcb6e200_5    defaults
python-dateutil           2.7.5                    py27_0    defaults
python-libarchive-c       2.8                      py27_6    defaults
pytz                      2018.7                   py27_0    defaults
pywavelets                1.0.1            py27hc997a72_0    defaults
pywin32                   223              py27h0c8e037_1    defaults
pywinpty                  0.5.5                 py27_1000    defaults
pyyaml                    3.13             py27h0c8e037_0    defaults
pyzmq                     17.1.2           py27h0c8e037_0    defaults
qt                        5.6.2            vc9hc26998b_12  [vc9]  defaults
qtawesome                 0.5.3                    py27_0    defaults
qtconsole                 4.4.3                    py27_0    defaults
qtpy                      1.5.2                    py27_0    defaults
requests                  2.21.0                   py27_0    defaults
rope                      0.11.0                   py27_0    defaults
ruamel_yaml               0.15.46          py27h0c8e037_0    defaults
scandir                   1.9.0            py27h0c8e037_0    defaults
scikit-image              0.14.1           py27hc56fc5f_0    defaults
scikit-learn              0.20.1           py27hf381715_0    defaults
scipy                     1.1.0            py27h4c3ab11_2    defaults
seaborn                   0.9.0                    py27_0    defaults
send2trash                1.5.0                    py27_0    defaults
setuptools                40.6.3                   py27_0    defaults
simplegeneric             0.8.1                    py27_2    defaults
singledispatch            3.4.0.3          py27h3f9d112_0    defaults
sip                       4.18.1           py27hc56fc5f_2    defaults
six                       1.12.0                   py27_0    defaults
snappy                    1.1.7                he46498f_3    defaults
snowballstemmer           1.2.1            py27h28d3bf7_0    defaults
sortedcollections         1.0.1                    py27_0    defaults
sortedcontainers          2.1.0                    py27_0    defaults
sphinx                    1.8.2                    py27_0    defaults
sphinxcontrib             1.0                      py27_1    defaults
sphinxcontrib-websupport  1.1.0                    py27_1    defaults
spyder                    3.3.2                    py27_0    defaults
spyder-kernels            0.3.0                    py27_0    defaults
sqlalchemy                1.2.15           py27h0c8e037_0    defaults
sqlite                    3.26.0               h0c8e037_0    defaults
ssl_match_hostname        3.5.0.1                  py27_2    defaults
statsmodels               0.9.0            py27hc997a72_0    defaults
subprocess32              3.5.3            py27h0c8e037_0    defaults
sympy                     1.3                      py27_0    defaults
tblib                     1.3.2            py27h8ae915c_0    defaults
terminado                 0.8.1                    py27_1    defaults
testpath                  0.4.2                    py27_0    defaults
tk                        8.6.8                h0c8e037_0    defaults
toolz                     0.9.0                    py27_0    defaults
tornado                   5.1.1            py27h0c8e037_0    defaults
tqdm                      4.28.1           py27h28b3542_0    defaults
traceback2                1.4.0                    py27_0    defaults
traitlets                 4.3.2            py27h1b1b3a5_0    defaults
typing                    3.6.6                    py27_0    defaults
unicodecsv                0.14.1           py27h0bf7bb0_0    defaults
unittest2                 1.1.0                    py27_0    defaults
urllib3                   1.24.1                   py27_0    defaults
vc                        9                    h7299396_1    defaults
vs2008_runtime            9.00.30729.1         hfaea7d5_1    defaults
vs2015_runtime            14.15.26706          h3a45250_0    defaults
wcwidth                   0.1.7            py27hb1a0d82_0    defaults
webencodings              0.5.1                    py27_1    defaults
werkzeug                  0.14.1                   py27_0    defaults
wheel                     0.32.3                   py27_0    defaults
widgetsnbextension        3.4.2                    py27_0    defaults
win_inet_pton             1.0.1                    py27_1    defaults
win_unicode_console       0.5              py27hc037021_0    defaults
wincertstore              0.2              py27hf04cefb_0    defaults
winpty                    0.4.3                         4    defaults
wrapt                     1.10.11          py27h0c8e037_2    defaults
xlrd                      1.2.0                    py27_0    defaults
xlsxwriter                1.1.2                    py27_0    defaults
xlwings                   0.15.1                   py27_0    defaults
xlwt                      1.3.0            py27h2271735_0    defaults
xz                        5.2.4                h3cc03e0_4    defaults
yaml                      0.1.7                h3e6d941_2    defaults
zeromq                    4.2.5                h2880e7c_1    defaults
zict                      0.1.3                    py27_0    defaults
zlib                      1.2.11               h3cc03e0_3    defaults
vanshikagandhi commented 5 years ago

how to solve this problem?i am having the same