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WEBP support not installed error with Pillow included in Anaconda #10737

Open cio928 opened 5 years ago

cio928 commented 5 years ago

Actual Behavior

I have written a small code to open webp image in the Anaconda prompt. 

from PIL import Image
im = Image.open('test.webp')

It causes the following error:

C:\ProgramData\Anaconda3\lib\site-packages\PIL\Image.py:2655: UserWarning: image file could not be identified because WEBP support not installed
  warnings.warn(message)
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "C:\ProgramData\Anaconda3\lib\site-packages\PIL\Image.py", line 2657, in open
    % (filename if filename else fp))
OSError: cannot identify image file 'test.webp'

Expected Behavior

The same code works fine in python-3.7.2-amd64 installed in another directory with Pillow 5.4.1. 

Package    Version
---------- -------
Pillow     5.4.1
pip        18.1
setuptools 40.6.2

Steps to Reproduce

The above code causes the same error in Anaconda prompt, Spyder and Jupyter Notebook. Still the same error even after reinstallation the Anaconda or trying on the different PC.

Anaconda or Miniconda version:

Anaconda 2018.12 for Windows Installer Python 3.7 version 64-Bit Graphical Installer Anaconda3-2018.12-Windows-x86_64.exe

Operating System:

Windows 10 Professional 64-Bit

conda info
``` active environment : base active env location : C:\ProgramData\Anaconda3 shell level : 1 user config file : C:\Users\chen\.condarc populated config files : C:\Users\chen\.condarc conda version : 4.5.12 conda-build version : 3.17.6 python version : 3.7.1.final.0 base environment : C:\ProgramData\Anaconda3 (writable) channel URLs : https://repo.anaconda.com/pkgs/main/win-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/free/win-64 https://repo.anaconda.com/pkgs/free/noarch https://repo.anaconda.com/pkgs/r/win-64 https://repo.anaconda.com/pkgs/r/noarch https://repo.anaconda.com/pkgs/pro/win-64 https://repo.anaconda.com/pkgs/pro/noarch https://repo.anaconda.com/pkgs/msys2/win-64 https://repo.anaconda.com/pkgs/msys2/noarch package cache : C:\ProgramData\Anaconda3\pkgs C:\Users\chen\AppData\Local\conda\conda\pkgs envs directories : C:\ProgramData\Anaconda3\envs C:\Users\chen\AppData\Local\conda\conda\envs C:\Users\chen\.conda\envs platform : win-64 user-agent : conda/4.5.12 requests/2.21.0 CPython/3.7.1 Windows/10 Windows/10.0.17763 administrator : True netrc file : None offline mode : False ```
conda list --show-channel-urls
``` # packages in environment at C:\ProgramData\Anaconda3: # # Name Version Build Channel _ipyw_jlab_nb_ext_conf 0.1.0 py37_0 defaults alabaster 0.7.12 py37_0 defaults anaconda 2018.12 py37_0 defaults anaconda-client 1.7.2 py37_0 defaults anaconda-navigator 1.9.6 py37_0 defaults anaconda-project 0.8.2 py37_0 defaults asn1crypto 0.24.0 py37_0 defaults astroid 2.1.0 py37_0 defaults astropy 3.1 py37he774522_0 defaults atomicwrites 1.2.1 py37_0 defaults attrs 18.2.0 py37h28b3542_0 defaults babel 2.6.0 py37_0 defaults backcall 0.1.0 py37_0 defaults backports 1.0 py37_1 defaults backports.os 0.1.1 py37_0 defaults backports.shutil_get_terminal_size 1.0.0 py37_2 defaults beautifulsoup4 4.6.3 py37_0 defaults bitarray 0.8.3 py37hfa6e2cd_0 defaults bkcharts 0.2 py37_0 defaults blas 1.0 mkl defaults blaze 0.11.3 py37_0 defaults bleach 3.0.2 py37_0 defaults blosc 1.14.4 he51fdeb_0 defaults bokeh 1.0.2 py37_0 defaults boto 2.49.0 py37_0 defaults bottleneck 1.2.1 py37h452e1ab_1 defaults bzip2 1.0.6 hfa6e2cd_5 defaults ca-certificates 2018.03.07 0 defaults certifi 2018.11.29 py37_0 defaults cffi 1.11.5 py37h74b6da3_1 defaults chardet 3.0.4 py37_1 defaults click 7.0 py37_0 defaults cloudpickle 0.6.1 py37_0 defaults clyent 1.2.2 py37_1 defaults colorama 0.4.1 py37_0 defaults comtypes 1.1.7 py37_0 defaults conda 4.5.12 py37_0 defaults conda-build 3.17.6 py37_0 defaults conda-env 2.6.0 1 defaults conda-verify 3.1.1 py37_0 defaults console_shortcut 0.1.1 3 defaults contextlib2 0.5.5 py37_0 defaults cryptography 2.4.2 py37h7a1dbc1_0 defaults curl 7.63.0 h2a8f88b_1000 defaults cycler 0.10.0 py37_0 defaults cython 0.29.2 py37ha925a31_0 defaults cytoolz 0.9.0.1 py37hfa6e2cd_1 defaults dask 1.0.0 py37_0 defaults dask-core 1.0.0 py37_0 defaults datashape 0.5.4 py37_1 defaults decorator 4.3.0 py37_0 defaults defusedxml 0.5.0 py37_1 defaults distributed 1.25.1 py37_0 defaults docutils 0.14 py37_0 defaults entrypoints 0.2.3 py37_2 defaults et_xmlfile 1.0.1 py37_0 defaults fastcache 1.0.2 py37hfa6e2cd_2 defaults filelock 3.0.10 py37_0 defaults flask 1.0.2 py37_1 defaults flask-cors 3.0.7 py37_0 defaults freetype 2.9.1 ha9979f8_1 defaults future 0.17.1 py37_0 defaults get_terminal_size 1.0.0 h38e98db_0 defaults gevent 1.3.7 py37he774522_1 defaults glob2 0.6 py37_1 defaults greenlet 0.4.15 py37hfa6e2cd_0 defaults h5py 2.8.0 py37h3bdd7fb_2 defaults hdf5 1.10.2 hac2f561_1 defaults heapdict 1.0.0 py37_2 defaults html5lib 1.0.1 py37_0 defaults icc_rt 2019.0.0 h0cc432a_1 defaults icu 58.2 ha66f8fd_1 defaults idna 2.8 py37_0 defaults imageio 2.4.1 py37_0 defaults imagesize 1.1.0 py37_0 defaults importlib_metadata 0.6 py37_0 defaults intel-openmp 2019.1 144 defaults ipykernel 5.1.0 py37h39e3cac_0 defaults ipython 7.2.0 py37h39e3cac_0 defaults ipython_genutils 0.2.0 py37_0 defaults ipywidgets 7.4.2 py37_0 defaults isort 4.3.4 py37_0 defaults itsdangerous 1.1.0 py37_0 defaults jdcal 1.4 py37_0 defaults jedi 0.13.2 py37_0 defaults jinja2 2.10 py37_0 defaults jpeg 9b hb83a4c4_2 defaults jsonschema 2.6.0 py37_0 defaults jupyter 1.0.0 py37_7 defaults jupyter_client 5.2.4 py37_0 defaults jupyter_console 6.0.0 py37_0 defaults jupyter_core 4.4.0 py37_0 defaults jupyterlab 0.35.3 py37_0 defaults jupyterlab_server 0.2.0 py37_0 defaults keyring 17.0.0 py37_0 defaults kiwisolver 1.0.1 py37h6538335_0 defaults krb5 1.16.1 hc04afaa_7 defaults lazy-object-proxy 1.3.1 py37hfa6e2cd_2 defaults libarchive 3.3.3 h0643e63_5 defaults libcurl 7.63.0 h2a8f88b_1000 defaults libiconv 1.15 h1df5818_7 defaults libpng 1.6.35 h2a8f88b_0 defaults libsodium 1.0.16 h9d3ae62_0 defaults libssh2 1.8.0 h7a1dbc1_4 defaults libtiff 4.0.9 h36446d0_2 defaults libxml2 2.9.8 hadb2253_1 defaults libxslt 1.1.32 hf6f1972_0 defaults llvmlite 0.26.0 py37ha925a31_0 defaults locket 0.2.0 py37_1 defaults lxml 4.2.5 py37hef2cd61_0 defaults lz4-c 1.8.1.2 h2fa13f4_0 defaults lzo 2.10 h6df0209_2 defaults m2w64-gcc-libgfortran 5.3.0 6 defaults m2w64-gcc-libs 5.3.0 7 defaults m2w64-gcc-libs-core 5.3.0 7 defaults m2w64-gmp 6.1.0 2 defaults m2w64-libwinpthread-git 5.0.0.4634.697f757 2 defaults markupsafe 1.1.0 py37he774522_0 defaults matplotlib 3.0.2 py37hc8f65d3_0 defaults mccabe 0.6.1 py37_1 defaults menuinst 1.4.14 py37hfa6e2cd_0 defaults mistune 0.8.4 py37he774522_0 defaults mkl 2019.1 144 defaults mkl-service 1.1.2 py37hb782905_5 defaults mkl_fft 1.0.6 py37h6288b17_0 defaults mkl_random 1.0.2 py37h343c172_0 defaults more-itertools 4.3.0 py37_0 defaults mpmath 1.1.0 py37_0 defaults msgpack-python 0.5.6 py37he980bc4_1 defaults msys2-conda-epoch 20160418 1 defaults multipledispatch 0.6.0 py37_0 defaults navigator-updater 0.2.1 py37_0 defaults nbconvert 5.4.0 py37_1 defaults nbformat 4.4.0 py37_0 defaults networkx 2.2 py37_1 defaults nltk 3.4 py37_1 defaults nose 1.3.7 py37_2 defaults notebook 5.7.4 py37_0 defaults numba 0.41.0 py37hf9181ef_0 defaults numexpr 2.6.8 py37hdce8814_0 defaults numpy 1.15.4 py37h19fb1c0_0 defaults numpy-base 1.15.4 py37hc3f5095_0 defaults numpydoc 0.8.0 py37_0 defaults odo 0.5.1 py37_0 defaults olefile 0.46 py37_0 defaults openpyxl 2.5.12 py37_0 defaults openssl 1.1.1a he774522_0 defaults packaging 18.0 py37_0 defaults pandas 0.23.4 py37h830ac7b_0 defaults pandoc 1.19.2.1 hb2460c7_1 defaults pandocfilters 1.4.2 py37_1 defaults parso 0.3.1 py37_0 defaults partd 0.3.9 py37_0 defaults path.py 11.5.0 py37_0 defaults pathlib2 2.3.3 py37_0 defaults patsy 0.5.1 py37_0 defaults pep8 1.7.1 py37_0 defaults pickleshare 0.7.5 py37_0 defaults pillow 5.3.0 py37hdc69c19_0 defaults pip 18.1 py37_0 defaults pkginfo 1.4.2 py37_1 defaults pluggy 0.8.0 py37_0 defaults ply 3.11 py37_0 defaults prometheus_client 0.5.0 py37_0 defaults prompt_toolkit 2.0.7 py37_0 defaults psutil 5.4.8 py37he774522_0 defaults py 1.7.0 py37_0 defaults pycodestyle 2.4.0 py37_0 defaults pycosat 0.6.3 py37hfa6e2cd_0 defaults pycparser 2.19 py37_0 defaults pycrypto 2.6.1 py37hfa6e2cd_9 defaults pycurl 7.43.0.2 py37h7a1dbc1_0 defaults pyflakes 2.0.0 py37_0 defaults pygments 2.3.1 py37_0 defaults pylint 2.2.2 py37_0 defaults pyodbc 4.0.25 py37ha925a31_0 defaults pyopenssl 18.0.0 py37_0 defaults pyparsing 2.3.0 py37_0 defaults pyqt 5.9.2 py37h6538335_2 defaults pysocks 1.6.8 py37_0 defaults pytables 3.4.4 py37he6f6034_0 defaults pytest 4.0.2 py37_0 defaults pytest-arraydiff 0.3 py37h39e3cac_0 defaults pytest-astropy 0.5.0 py37_0 defaults pytest-doctestplus 0.2.0 py37_0 defaults pytest-openfiles 0.3.1 py37_0 defaults pytest-remotedata 0.3.1 py37_0 defaults python 3.7.1 h8c8aaf0_6 defaults python-dateutil 2.7.5 py37_0 defaults python-libarchive-c 2.8 py37_6 defaults pytz 2018.7 py37_0 defaults pywavelets 1.0.1 py37h8c2d366_0 defaults pywin32 223 py37hfa6e2cd_1 defaults pywinpty 0.5.5 py37_1000 defaults pyyaml 3.13 py37hfa6e2cd_0 defaults pyzmq 17.1.2 py37hfa6e2cd_0 defaults qt 5.9.7 vc14h73c81de_0 [vc14] defaults qtawesome 0.5.3 py37_0 defaults qtconsole 4.4.3 py37_0 defaults qtpy 1.5.2 py37_0 defaults requests 2.21.0 py37_0 defaults rope 0.11.0 py37_0 defaults ruamel_yaml 0.15.46 py37hfa6e2cd_0 defaults scikit-image 0.14.1 py37ha925a31_0 defaults scikit-learn 0.20.1 py37h343c172_0 defaults scipy 1.1.0 py37h29ff71c_2 defaults seaborn 0.9.0 py37_0 defaults send2trash 1.5.0 py37_0 defaults setuptools 40.6.3 py37_0 defaults simplegeneric 0.8.1 py37_2 defaults singledispatch 3.4.0.3 py37_0 defaults sip 4.19.8 py37h6538335_0 defaults six 1.12.0 py37_0 defaults snappy 1.1.7 h777316e_3 defaults snowballstemmer 1.2.1 py37_0 defaults sortedcollections 1.0.1 py37_0 defaults sortedcontainers 2.1.0 py37_0 defaults sphinx 1.8.2 py37_0 defaults sphinxcontrib 1.0 py37_1 defaults sphinxcontrib-websupport 1.1.0 py37_1 defaults spyder 3.3.2 py37_0 defaults spyder-kernels 0.3.0 py37_0 defaults sqlalchemy 1.2.15 py37he774522_0 defaults sqlite 3.26.0 he774522_0 defaults statsmodels 0.9.0 py37h452e1ab_0 defaults sympy 1.3 py37_0 defaults tblib 1.3.2 py37_0 defaults terminado 0.8.1 py37_1 defaults testpath 0.4.2 py37_0 defaults tk 8.6.8 hfa6e2cd_0 defaults toolz 0.9.0 py37_0 defaults tornado 5.1.1 py37hfa6e2cd_0 defaults tqdm 4.28.1 py37h28b3542_0 defaults traitlets 4.3.2 py37_0 defaults unicodecsv 0.14.1 py37_0 defaults urllib3 1.24.1 py37_0 defaults vc 14.1 h0510ff6_4 defaults vs2015_runtime 14.15.26706 h3a45250_0 defaults wcwidth 0.1.7 py37_0 defaults webencodings 0.5.1 py37_1 defaults werkzeug 0.14.1 py37_0 defaults wheel 0.32.3 py37_0 defaults widgetsnbextension 3.4.2 py37_0 defaults win_inet_pton 1.0.1 py37_1 defaults win_unicode_console 0.5 py37_0 defaults wincertstore 0.2 py37_0 defaults winpty 0.4.3 4 defaults wrapt 1.10.11 py37hfa6e2cd_2 defaults xlrd 1.2.0 py37_0 defaults xlsxwriter 1.1.2 py37_0 defaults xlwings 0.15.1 py37_0 defaults xlwt 1.3.0 py37_0 defaults xz 5.2.4 h2fa13f4_4 defaults yaml 0.1.7 hc54c509_2 defaults zeromq 4.2.5 he025d50_1 defaults zict 0.1.3 py37_0 defaults zlib 1.2.11 h62dcd97_3 defaults zstd 1.3.7 h508b16e_0 defaults ```
nehaljwani commented 5 years ago

Did you try replacing:

im = Image.open('test.webp')

with:

im = Image.open('X:\absolute\path\to\test.webp')
cio928 commented 5 years ago

Did you try replacing:

im = Image.open('test.webp') with: im = Image.open(r'X:\absolute\path\to\test.webp')

Yes, it got the same error.

H4dr1en commented 5 years ago

I am having the same error with Pillow 5.4.1

Benzidrine commented 5 years ago

Same issue Pillow 6.2.0

cckenny commented 5 years ago

Same issue Pillow 5.4.1 I installed libwebp 1.0.2 but no help

temperally solution: by using webp library pip install webp api is here:https://pypi.org/project/webp/

MarkClemens301 commented 4 years ago

I can't install webp on windows. Many errors.

ghost commented 4 years ago

@amazingboybrian It is Github. Post these errors, or you'll achieve nothing. Anyway, pip install --upgrade Pillow works for me.

ajaanbaahu commented 4 years ago

uninstalling pillow installed using conda and re-installing using pip works

GitFenixZ commented 3 years ago

Hi, English isn't my first language so if I didn't explain myself clearly feel free to ask question.

I'm pretty new with Anaconda and I'm wondering if there's a solution to make it work now as of the 28th of September 2020. It still seems that this problem still occurs with anaconda's python (still can't interact with .webp files) Any updates on the topic as it still is opened?

I did some research but can't seem to find any fixes links :

doc200 commented 3 years ago

uninstalling pillow installed using conda and re-installing using pip works

Thank you very much!!!

For your solution

nikTheCosmoGuy commented 3 years ago

uninstalling pillow installed using conda and re-installing using pip works

@ajaanbaahu

@doc200

This solution seems to require me to uninstall 160 packages. Am I missing something?

Struth-129 commented 3 years ago

Using pip install webp in conda worked for me....

CuFFaz commented 3 years ago

pip install --upgrade Pillow

Thanks, Worked just fine for me.

gingergenius commented 3 years ago

uninstalling pillow installed using conda and re-installing using pip works

@ajaanbaahu

@doc200

This solution seems to require me to uninstall 160 packages. Am I missing something?

You can "switch" the Pillow installation from conda to pip by doing pip install --upgrade --force Pillow, then you don't have to uninstall packages. This solved the issue for me.

wufuming3711 commented 3 years ago

Will, I solution this error. Using pip uninstall pillow to uninstall and pip install pillow --user to re-install this package, I guesses, current user has insufficient permissions to invoke dependencies, so, need to re-install then.

Akshay-Arjun commented 2 years ago

uninstall

Thanks.