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Anaconda Navigator errors when using a custom conda channel #11006

Open gregmuellegger opened 5 years ago

gregmuellegger commented 5 years ago

Actual Behavior

I've setup a conda repository in Artifactory and configured it in my .condarc file so I can use that channel when doing conda install or any other operation via the command line. The conda cli works just fine with that custom channel.

However after adding the repository to .condarc, then Anaconda Navigator does not start any more. It stops when displaying "Adding featured channels ...", and stdout shows (when run in debug mode):

(base) C:\>anaconda-navigator --debug
2019-05-16 14:02:04,940 - INFO logs.setup_logger:122
Setting up logger

2019-05-16 14:02:06,170 - INFO main_window.__init__:235
appusermodelid: 0

2019-05-16 14:02:06,885 - DEBUG conda_api.get_envs:597

2019-05-16 14:02:06,891 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata')

2019-05-16 14:02:06,895 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest')

2019-05-16 14:02:06,907 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook')

2019-05-16 14:02:06,912 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial')

2019-05-16 14:02:06,914 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3')

2019-05-16 14:02:06,915 - DEBUG conda_api.linked:640
C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:06,918 - DEBUG conda_api.get_envs:597

2019-05-16 14:02:06,920 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata')

2019-05-16 14:02:06,921 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest')

2019-05-16 14:02:06,922 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook')

2019-05-16 14:02:06,923 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial')

2019-05-16 14:02:06,924 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3')

2019-05-16 14:02:06,925 - DEBUG conda_api.linked:640
C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:06,928 - DEBUG conda_api.get_envs:597

2019-05-16 14:02:06,930 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata')

2019-05-16 14:02:06,931 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest')

2019-05-16 14:02:06,932 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook')

2019-05-16 14:02:06,933 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial')

2019-05-16 14:02:06,934 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3')

2019-05-16 14:02:06,935 - DEBUG conda_api.linked:640
C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:06,936 - DEBUG conda_api.get_envs:597

2019-05-16 14:02:06,937 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata')

2019-05-16 14:02:06,941 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest')

2019-05-16 14:02:06,942 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook')

2019-05-16 14:02:06,943 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial')

2019-05-16 14:02:06,944 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3')

2019-05-16 14:02:06,945 - DEBUG conda_api.linked:640
C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:06,951 - DEBUG anaconda_api.set_data_directory:183
data_directory: C:/Users/myname/.anaconda/navigator/channels

2019-05-16 14:02:06,952 - DEBUG main_window.update_style_sheet:712

2019-05-16 14:02:07,078 - DEBUG anaconda_api.conda_config:505
prefix: C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:07,080 - DEBUG conda_api.start:310
C:/Users/myname/AppData/Local/Continuum/anaconda3/python.exe C:/Users/myname/AppData/Local/Continuum/anaconda3/Scripts/conda-script.py config --json --show

2019-05-16 14:02:07,090 - DEBUG anaconda_api.conda_data:408
prefix: C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:07,092 - DEBUG anaconda_api.load_bundled_metadata:1694

2019-05-16 14:02:07,126 - DEBUG conda_api.info:708

2019-05-16 14:02:07,128 - DEBUG conda_api.start:310
C:/Users/myname/AppData/Local/Continuum/anaconda3/python.exe C:/Users/myname/AppData/Local/Continuum/anaconda3/Scripts/conda-script.py info --json --unsafe-channels

2019-05-16 14:02:07,398 - DEBUG anaconda_api._config:508
output: {'add_anaconda_token': True, 'add_pip_as_python_dependency': True, 'aggressive_update_packages': ['ca-certificates', 'certifi', 'openssl'], 'allow_conda_downgrades': False, 'allow_cycles': True, 'allow_non_channel_urls': False, 'allow_softlinks': False, 'always_copy': False, 'always_softlink': False, 'always_yes': None, 'anaconda_upload': None, 'auto_activate_base': True, 'auto_update_conda': True, 'bld_path': '', 'changeps1': True, 'channel_alias': {'auth': None, 'location': 'conda.anaconda.org', 'name': None, 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'channel_priority': 'flexible', 'channels': ['defaults', 'conda-forge', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa'], 'client_ssl_cert': None, 'client_ssl_cert_key': None, 'clobber': False, 'conda_build': {}, 'create_default_packages': [], 'croot': 'C://Users//myname//AppData//Local//Continuum//anaconda3//conda-bld', 'custom_channels': {'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld': {'auth': None, 'location': '', 'name': 'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld', 'package_filename': None, 'platform': None, 'scheme': 'file', 'token': None}, 'pkgs/free': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/main': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/msys2': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/pro': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/pro', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/r': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}}, 'custom_multichannels': {'defaults': [{'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}], 'local': [{'auth': None, 'location': '', 'name': 'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld', 'package_filename': None, 'platform': None, 'scheme': 'file', 'token': None}]}, 'debug': False, 'default_channels': [{'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}], 'default_python': '3.7', 'deps_modifier': 'not_set', 'dev': False, 'disallowed_packages': [], 'download_only': False, 'dry_run': False, 'enable_private_envs': False, 'env_prompt': '({default_env}) ', 'envs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//envs', 'C://Users//myname//.conda//envs', 'C://Users//myname//AppData//Local//conda//conda//envs'], 'error_upload_url': 'https://conda.io/conda-post/unexpected-error', 'extra_safety_checks': False, 'force': False, 'force_32bit': False, 'force_reinstall': False, 'force_remove': False, 'ignore_pinned': False, 'json': True, 'local_repodata_ttl': 1, 'migrated_channel_aliases': [], 'migrated_custom_channels': {}, 'non_admin_enabled': True, 'notify_outdated_conda': True, 'offline': False, 'override_channels_enabled': True, 'path_conflict': 'clobber', 'pinned_packages': [], 'pip_interop_enabled': False, 'pkgs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//pkgs', 'C://Users//myname//.conda//pkgs', 'C://Users//myname//AppData//Local//conda//conda//pkgs'], 'proxy_servers': {}, 'prune': False, 'quiet': False, 'remote_connect_timeout_secs': 9.15, 'remote_max_retries': 3, 'remote_read_timeout_secs': 60.0, 'report_errors': None, 'rollback_enabled': True, 'root_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'safety_checks': 'warn', 'sat_solver': 'pycosat', 'shortcuts': True, 'show_channel_urls': None, 'solver_ignore_timestamps': False, 'ssl_verify': True, 'subdir': 'win-64', 'subdirs': ['win-64', 'noarch'], 'target_prefix_override': '', 'track_features': [], 'update_modifier': 'update_specs', 'use_index_cache': False, 'use_local': False, 'verbosity': 0, 'whitelist_channels': []}, error:

2019-05-16 14:02:07,416 - DEBUG main_window.add_featured_channels:1661
conda_config: {'config': {'add_anaconda_token': True, 'add_pip_as_python_dependency': True, 'aggressive_update_packages': ['ca-certificates', 'certifi', 'openssl'], 'allow_conda_downgrades': False, 'allow_cycles': True, 'allow_non_channel_urls': False, 'allow_softlinks': False, 'always_copy': False, 'always_softlink': False, 'always_yes': None, 'anaconda_upload': None, 'auto_activate_base': True, 'auto_update_conda': True, 'bld_path': '', 'changeps1': True, 'channel_alias': {'auth': None, 'location': 'conda.anaconda.org', 'name': None, 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'channel_priority': 'flexible', 'channels': ['defaults', 'conda-forge', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa'], 'client_ssl_cert': None, 'client_ssl_cert_key': None, 'clobber': False, 'conda_build': {}, 'create_default_packages': [], 'croot': 'C://Users//myname//AppData//Local//Continuum//anaconda3//conda-bld', 'custom_channels': {'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld': {'auth': None, 'location': '', 'name': 'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld', 'package_filename': None, 'platform': None, 'scheme': 'file', 'token': None}, 'pkgs/free': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/main': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/msys2': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/pro': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/pro', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, 'pkgs/r': {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}}, 'custom_multichannels': {'defaults': [{'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}], 'local': [{'auth': None, 'location': '', 'name': 'C:/Users/myname/AppData/Local/Continuum/anaconda3/conda-bld', 'package_filename': None, 'platform': None, 'scheme': 'file', 'token': None}]}, 'debug': False, 'default_channels': [{'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/main', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/free', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/r', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}, {'auth': None, 'location': 'repo.anaconda.com', 'name': 'pkgs/msys2', 'package_filename': None, 'platform': None, 'scheme': 'https', 'token': None}], 'default_python': '3.7', 'deps_modifier': 'not_set', 'dev': False, 'disallowed_packages': [], 'download_only': False, 'dry_run': False, 'enable_private_envs': False, 'env_prompt': '({default_env}) ', 'envs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//envs', 'C://Users//myname//.conda//envs', 'C://Users//myname//AppData//Local//conda//conda//envs'], 'error_upload_url': 'https://conda.io/conda-post/unexpected-error', 'extra_safety_checks': False, 'force': False, 'force_32bit': False, 'force_reinstall': False, 'force_remove': False, 'ignore_pinned': False, 'json': True, 'local_repodata_ttl': 1, 'migrated_channel_aliases': [], 'migrated_custom_channels': {}, 'non_admin_enabled': True, 'notify_outdated_conda': True, 'offline': False, 'override_channels_enabled': True, 'path_conflict': 'clobber', 'pinned_packages': [], 'pip_interop_enabled': False, 'pkgs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//pkgs', 'C://Users//myname//.conda//pkgs', 'C://Users//myname//AppData//Local//conda//conda//pkgs'], 'proxy_servers': {}, 'prune': False, 'quiet': False, 'remote_connect_timeout_secs': 9.15, 'remote_max_retries': 3, 'remote_read_timeout_secs': 60.0, 'report_errors': None, 'rollback_enabled': True, 'root_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'safety_checks': 'warn', 'sat_solver': 'pycosat', 'shortcuts': True, 'show_channel_urls': None, 'solver_ignore_timestamps': False, 'ssl_verify': True, 'subdir': 'win-64', 'subdirs': ['win-64', 'noarch'], 'target_prefix_override': '', 'track_features': [], 'update_modifier': 'update_specs', 'use_index_cache': False, 'use_local': False, 'verbosity': 0, 'whitelist_channels': []}}, error:

2019-05-16 14:02:07,419 - DEBUG main_window.set_splash:2672
message: Adding featured channels...

2019-05-16 14:02:07,427 - DEBUG main_window.api_url:895

2019-05-16 14:02:07,439 - DEBUG conda_api.info:708

2019-05-16 14:02:07,439 - DEBUG conda_api.start:310
C:/Users/myname/AppData/Local/Continuum/anaconda3/python.exe C:/Users/myname/AppData/Local/Continuum/anaconda3/Scripts/conda-script.py info --json

2019-05-16 14:02:07,909 - DEBUG anaconda_api._conda_info_processed:422
info: {'active_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'active_prefix_name': 'base', 'channels': ['https://repo.anaconda.com/pkgs/main/win-64', 'https://repo.anaconda.com/pkgs/main/noarch', 'https://repo.anaconda.com/pkgs/free/win-64', 'https://repo.anaconda.com/pkgs/free/noarch', 'https://repo.anaconda.com/pkgs/r/win-64', 'https://repo.anaconda.com/pkgs/r/noarch', 'https://repo.anaconda.com/pkgs/msys2/win-64', 'https://repo.anaconda.com/pkgs/msys2/noarch', 'https://conda.anaconda.org/conda-forge/win-64', 'https://conda.anaconda.org/conda-forge/noarch', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa/win-64', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa/noarch'], 'conda_build_version': '3.15.1', 'conda_env_version': '4.6.14', 'conda_location': 'C://Users//myname//AppData//Local//Continuum//anaconda3//lib//site-packages//conda', 'conda_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'conda_private': False, 'conda_shlvl': 1, 'conda_version': '4.6.14', 'config_files': ['C://Users//myname//.condarc'], 'default_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'env_vars': {'CIO_TEST': '<not set>', 'CONDA_BAT': 'C://Users//myname//AppData//Local//Continuum//anaconda3//condabin//conda.bat', 'CONDA_DEFAULT_ENV': 'root', 'CONDA_EXE': 'C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts//conda.exe', 'CONDA_PREFIX': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'CONDA_PROMPT_MODIFIER': '(base) ', 'CONDA_PYTHON_EXE': 'C://Users//myname//AppData//Local//Continuum//anaconda3//python.exe', 'CONDA_ROOT': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'CONDA_SHLVL': '1', 'HOMEPATH': '//', 'PATH': 'C://Users//myname//AppData//Local//Continuum//anaconda3;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//mingw-w64//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//usr//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts;C://Users//myname//AppData//Local//Continuum//anaconda3//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//condabin;C://ProgramData//DockerDesktop//version-bin;C://Program Files//Docker//Docker//Resources//bin;C://Program Files (x86)//Intel//Intel(R) Management Engine Components//iCLS;C://Program Files//Intel//Intel(R) Management Engine Components//iCLS;C://Program Files (x86)//Common Files//Oracle//Java//javapath;C://WINDOWS//system32;C://WINDOWS;C://WINDOWS//System32//Wbem;C://WINDOWS//System32//WindowsPowerShell//v1.0;C://WINDOWS//System32//OpenSSH;C://Program Files (x86)//Intel//Intel(R) Management Engine Components//DAL;C://Program Files//Intel//Intel(R) Management Engine Components//DAL;C://Program Files//MATLAB//MATLAB Runtime//v93//runtime//win64;C://texlive//2018//bin//win32;C://Program Files//TortoiseSVN//bin;C://Users//myname//AppData//Local//Continuum//anaconda3;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//mingw-w64//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//usr//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts;C://Users//myname//AppData//Local//Microsoft//WindowsApps;C://Users//myname//AppData//Local//Programs//Microsoft VS Code//bin;C://Users//myname//AppData//Local//Programs//Git//cmd;C://Users//myname//AppData//Local//hyper//app-2.1.2//resources//bin;.', 'PSMODULEPATH': 'C://Program Files//WindowsPowerShell//Modules;C://WINDOWS//system32//WindowsPowerShell//v1.0//Modules', 'PYTHONPATH': '.', 'REQUESTS_CA_BUNDLE': '<not set>', 'SSL_CERT_FILE': '<not set>'}, 'envs': ['C://Users//myname//AppData//Local//Continuum//anaconda3', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial'], 'envs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//envs', 'C://Users//myname//.conda//envs', 'C://Users//myname//AppData//Local//conda//conda//envs'], 'is_windows_admin': False, 'netrc_file': None, 'offline': False, 'pkgs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//pkgs', 'C://Users//myname//.conda//pkgs', 'C://Users//myname//AppData//Local//conda//conda//pkgs'], 'platform': 'win-64', 'python_version': '3.7.0.final.0', 'rc_path': 'C://Users//myname//.condarc', 'requests_version': '2.19.1', 'root_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'root_writable': True, 'site_dirs': [], 'sys.executable': 'C://Users//myname//AppData//Local//Continuum//anaconda3//python.exe', 'sys.prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'sys.version': '3.7.0 (default, Jun 28 2018, 08:04:48) [MSC v.1912 64 bit (AMD64)]', 'sys_rc_path': 'C://Users//myname//AppData//Local//Continuum//anaconda3//.condarc', 'user_agent': 'conda/4.6.14 requests/2.19.1 CPython/3.7.0 Windows/10 Windows/10.0.17763', 'user_rc_path': 'C://Users//myname//.condarc'}, error:

2019-05-16 14:02:07,930 - DEBUG anaconda_api._process_conda_info:606
info: {'active_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'active_prefix_name': 'base', 'channels': ['https://repo.anaconda.com/pkgs/main/win-64', 'https://repo.anaconda.com/pkgs/main/noarch', 'https://repo.anaconda.com/pkgs/free/win-64', 'https://repo.anaconda.com/pkgs/free/noarch', 'https://repo.anaconda.com/pkgs/r/win-64', 'https://repo.anaconda.com/pkgs/r/noarch', 'https://repo.anaconda.com/pkgs/msys2/win-64', 'https://repo.anaconda.com/pkgs/msys2/noarch', 'https://conda.anaconda.org/conda-forge/win-64', 'https://conda.anaconda.org/conda-forge/noarch', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa/win-64', 'https://myname:XXX@artifactory.mycompany.com/api/conda/conda-mraa/noarch'], 'conda_build_version': '3.15.1', 'conda_env_version': '4.6.14', 'conda_location': 'C://Users//myname//AppData//Local//Continuum//anaconda3//lib//site-packages//conda', 'conda_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'conda_private': False, 'conda_shlvl': 1, 'conda_version': '4.6.14', 'config_files': ['C://Users//myname//.condarc'], 'default_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'env_vars': {'CIO_TEST': '<not set>', 'CONDA_BAT': 'C://Users//myname//AppData//Local//Continuum//anaconda3//condabin//conda.bat', 'CONDA_DEFAULT_ENV': 'root', 'CONDA_EXE': 'C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts//conda.exe', 'CONDA_PREFIX': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'CONDA_PROMPT_MODIFIER': '(base) ', 'CONDA_PYTHON_EXE': 'C://Users//myname//AppData//Local//Continuum//anaconda3//python.exe', 'CONDA_ROOT': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'CONDA_SHLVL': '1', 'HOMEPATH': '//', 'PATH': 'C://Users//myname//AppData//Local//Continuum//anaconda3;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//mingw-w64//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//usr//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts;C://Users//myname//AppData//Local//Continuum//anaconda3//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//condabin;C://ProgramData//DockerDesktop//version-bin;C://Program Files//Docker//Docker//Resources//bin;C://Program Files (x86)//Intel//Intel(R) Management Engine Components//iCLS;C://Program Files//Intel//Intel(R) Management Engine Components//iCLS;C://Program Files (x86)//Common Files//Oracle//Java//javapath;C://WINDOWS//system32;C://WINDOWS;C://WINDOWS//System32//Wbem;C://WINDOWS//System32//WindowsPowerShell//v1.0;C://WINDOWS//System32//OpenSSH;C://Program Files (x86)//Intel//Intel(R) Management Engine Components//DAL;C://Program Files//Intel//Intel(R) Management Engine Components//DAL;C://Program Files//MATLAB//MATLAB Runtime//v93//runtime//win64;C://texlive//2018//bin//win32;C://Program Files//TortoiseSVN//bin;C://Users//myname//AppData//Local//Continuum//anaconda3;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//mingw-w64//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//usr//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Library//bin;C://Users//myname//AppData//Local//Continuum//anaconda3//Scripts;C://Users//myname//AppData//Local//Microsoft//WindowsApps;C://Users//myname//AppData//Local//Programs//Microsoft VS Code//bin;C://Users//myname//AppData//Local//Programs//Git//cmd;C://Users//myname//AppData//Local//hyper//app-2.1.2//resources//bin;.', 'PSMODULEPATH': 'C://Program Files//WindowsPowerShell//Modules;C://WINDOWS//system32//WindowsPowerShell//v1.0//Modules', 'PYTHONPATH': '.', 'REQUESTS_CA_BUNDLE': '<not set>', 'SSL_CERT_FILE': '<not set>'}, 'envs': ['C://Users//myname//AppData//Local//Continuum//anaconda3', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//cordata', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//deploytest', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//notebook', 'C://Users//myname//AppData//Local//Continuum//anaconda3//envs//orange-trial'], 'envs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//envs', 'C://Users//myname//.conda//envs', 'C://Users//myname//AppData//Local//conda//conda//envs'], 'is_windows_admin': False, 'netrc_file': None, 'offline': False, 'pkgs_dirs': ['C://Users//myname//AppData//Local//Continuum//anaconda3//pkgs', 'C://Users//myname//.conda//pkgs', 'C://Users//myname//AppData//Local//conda//conda//pkgs'], 'platform': 'win-64', 'python_version': '3.7.0.final.0', 'rc_path': 'C://Users//myname//.condarc', 'requests_version': '2.19.1', 'root_prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'root_writable': True, 'site_dirs': [], 'sys.executable': 'C://Users//myname//AppData//Local//Continuum//anaconda3//python.exe', 'sys.prefix': 'C://Users//myname//AppData//Local//Continuum//anaconda3', 'sys.version': '3.7.0 (default, Jun 28 2018, 08:04:48) [MSC v.1912 64 bit (AMD64)]', 'sys_rc_path': 'C://Users//myname//AppData//Local//Continuum//anaconda3//.condarc', 'user_agent': 'conda/4.6.14 requests/2.19.1 CPython/3.7.0 Windows/10 Windows/10.0.17763', 'user_rc_path': 'C://Users//myname//.condarc'}

2019-05-16 14:02:07,939 - DEBUG conda_api.environment_exists:1403
(None, 'C://Users//myname//AppData//Local//Continuum//anaconda3')

2019-05-16 14:02:07,941 - DEBUG conda_api.linked:640
C:/Users/myname/AppData/Local/Continuum/anaconda3

2019-05-16 14:02:08,552 - DEBUG client_api.load_repodata:421

2019-05-16 14:02:08,818 - DEBUG client_api.start:60
('anaconda_navigator.api.client_api', '_load_repodata', ValueError('not enough values to unpack (expected 3, got 2)'))

2019-05-16 14:02:08,826 - DEBUG anaconda_api._load_repo_data:471
output: None, error: not enough values to unpack expected 3, got 2

Traceback (most recent call last):
  File "C:\Users\myname\AppData\Local\Continuum\anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 473, in _load_repo_data
    packages, applications = output
TypeError: cannot unpack non-iterable NoneType object
(changed my username and repo url, however I checked they are correct - using conda cli works as expected)

It seems to me that there is an incompatibility with the repository format in Anaconda Navigator. Since it works just fine with conda on the command line, I assume that the culprit is Anaconda Navigator.

What could be the problem here?

Anaconda version: 1.9.7 Artifactory version: 6.9.1 rev 60901900

Expected Behavior

Anaconda Navigator should open without error when adding a custom channel.

Steps to Reproduce

Unfortunatelly I cannot provide the link to the repository. However the repo URL contains a user and password token like https://myuser:NotMyPassword@myrepository.com/

So might this be the problem?

Anaconda or Miniconda version:

Anaconda Navigator version: 1.9.7

Operating System:

Win 64

conda info
``` active environment : i2 active env location : C:\Users\muellegger\AppData\Local\Continuum\anaconda3\envs\i2 shell level : 2 user config file : C:\Users\muellegger\.condarc populated config files : C:\Users\muellegger\.condarc conda version : 4.6.14 conda-build version : 3.15.1 python version : 3.7.0.final.0 base environment : C:\Users\muellegger\AppData\Local\Continuum\anaconda3 (writable) channel URLs : https://repo.anaconda.com/pkgs/main/win-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/free/win-64 https://repo.anaconda.com/pkgs/free/noarch https://repo.anaconda.com/pkgs/r/win-64 https://repo.anaconda.com/pkgs/r/noarch https://repo.anaconda.com/pkgs/msys2/win-64 https://repo.anaconda.com/pkgs/msys2/noarch https://conda.anaconda.org/conda-forge/win-64 https://conda.anaconda.org/conda-forge/noarch https://myuser:NotMyPassword@artifactory.mycompany.com/api/conda/my-conda/win-64 https://myuser:NotMyPassword@artifactory.mycompany.com/api/conda/my-conda/noarch package cache : C:\Users\muellegger\AppData\Local\Continuum\anaconda3\pkgs C:\Users\muellegger\.conda\pkgs C:\Users\muellegger\AppData\Local\conda\conda\pkgs envs directories : C:\Users\muellegger\AppData\Local\Continuum\anaconda3\envs C:\Users\muellegger\.conda\envs C:\Users\muellegger\AppData\Local\conda\conda\envs platform : win-64 user-agent : conda/4.6.14 requests/2.19.1 CPython/3.7.0 Windows/10 Windows/10.0.18362 administrator : False netrc file : None offline mode : False ```
gregmuellegger commented 5 years ago

We updated Artifactory internally to a newer Version (6.11.1 rev 61101900) which changed the behaviour slightly.

Anaconda Navigator can now start without erroring. However when clicking the "Update index..." button, then the process errors and no index update is performed. The output can be found below:

... many more UI loggings ...

2019-07-25 08:17:54,976 - DEBUG main_window.fix_tab_order:2641
40, <anaconda_navigator.widgets.ButtonLink object at 0x000002C959EA9678>,

2019-07-25 08:17:54,976 - DEBUG main_window.fix_tab_order:2641
41, <anaconda_navigator.widgets.ButtonLink object at 0x000002C959EA9708>,

2019-07-25 08:17:55,011 - DEBUG conda_api.linked:640
C:/Users/muellegger/AppData/Local/Continuum/anaconda3/envs/navigatortest

2019-07-25 08:17:55,012 - DEBUG anaconda_api._pip_data_ready:651
output: [], error:

2019-07-25 08:17:55,013 - DEBUG anaconda_api._pip_data_ready:658

2019-07-25 08:17:55,013 - DEBUG conda_api.linked:640
C:/Users/muellegger/AppData/Local/Continuum/anaconda3/envs/navigatortest

2019-07-25 08:17:55,013 - DEBUG client_api.prepare_model_data:432

2019-07-25 08:17:55,117 - DEBUG client_api.start:60
(/'anaconda_navigator.api.client_api/', /'_prepare_model_data/', AttributeError('/'NoneType/' object has no attribute /'capitalize/''))

2019-07-25 08:17:55,151 - DEBUG anaconda_api._model_data_ready:671
output: None, error: 'NoneType' object has no attribute 'capitalize'

Traceback (most recent call last):
  File "C:\Users\muellegger\AppData\Local\Continuum\anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 674, in _model_data_ready
    data = output[:]
TypeError: 'NoneType' object is not subscriptable

However even that the error changed after an Artifactory update, I still think that Navigator is the source for the malbehaviour -- reason for my believe is that conda install .. and others in the CLI works just fine with the same repository.

Any ideas how to solve that? Tell me if I can support somehow in diagnosis or fixing.