ContinuumIO / anaconda-issues

Anaconda issue tracking
648 stars 223 forks source link

Anaconda-Navigator.app not opening after MacOSx update #11267

Open ssalieska opened 5 years ago

ssalieska commented 5 years ago

The application “Anaconda-Navigator.app” can’t be opened. error comes up when trying to open Anaconda-Navigator icon on Mac. This error occurred after MacOSx update.

``` Vendor: continuum Product: anaconda Message: trial mode expires in 30 days /Users/ssalie/anaconda/lib/python2.7/site-packages/cryptography/hazmat/primitives/constant_time.py:26: CryptographyDeprecationWarning: Support for your Python version is deprecated. The next version of cryptography will remove support. Please upgrade to a release (2.7.7+) that supports hmac.compare_digest as soon as possible. utils.PersistentlyDeprecated2018, active environment : None user config file : /Users/ssalie/.condarc populated config files : /Users/ssalie/.condarc conda version : 4.7.11 conda-build version : 0+unknown python version : 2.7.3.final.0 virtual packages : base environment : /Users/ssalie/anaconda (writable) channel URLs : https://conda.anaconda.org/conda-forge/osx-64 https://conda.anaconda.org/conda-forge/noarch https://repo.anaconda.com/pkgs/main/osx-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/r/osx-64 https://repo.anaconda.com/pkgs/r/noarch package cache : /Users/ssalie/anaconda/pkgs /Users/ssalie/.conda/pkgs envs directories : /Users/ssalie/anaconda/envs /Users/ssalie/.conda/envs platform : osx-64 user-agent : conda/4.7.11 requests/2.18.4 CPython/2.7.3 Darwin/18.7.0 OSX/10.14.6 UID:GID : 501:20 netrc file : None offline mode : False ```
``` MacBook-Pro-2:~ ssalie$ conda list Vendor: continuum Product: anaconda Message: trial mode expires in 30 days /Users/ssalie/anaconda/lib/python2.7/site-packages/cryptography/hazmat/primitives/constant_time.py:26: CryptographyDeprecationWarning: Support for your Python version is deprecated. The next version of cryptography will remove support. Please upgrade to a release (2.7.7+) that supports hmac.compare_digest as soon as possible. utils.PersistentlyDeprecated2018, # >>>>>>>>>>>>>>>>>>>>>> ERROR REPORT <<<<<<<<<<<<<<<<<<<<<< Traceback (most recent call last): File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/exceptions.py", line 1062, in __call__ return func(*args, **kwargs) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/cli/main.py", line 84, in _main exit_code = do_call(args, p) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/cli/conda_argparse.py", line 82, in do_call exit_code = getattr(module, func_name)(args, parser) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/cli/main_list.py", line 142, in execute show_channel_urls=context.show_channel_urls) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/cli/main_list.py", line 80, in print_packages show_channel_urls=show_channel_urls) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/cli/main_list.py", line 45, in list_packages installed = sorted(PrefixData(prefix, pip_interop_enabled=True).iter_records(), File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/core/prefix_data.py", line 133, in iter_records return itervalues(self._prefix_records) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/core/prefix_data.py", line 162, in _prefix_records return self.__prefix_records or self.load() or self.__prefix_records File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/common/io.py", line 88, in decorated return f(*args, **kwds) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/core/prefix_data.py", line 72, in load self._load_site_packages() File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/core/prefix_data.py", line 277, in _load_site_packages python_record = read_python_record(self.prefix_path, af, python_pkg_record.version) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/gateways/disk/read.py", line 249, in read_python_record pydist = PythonDistribution.init(prefix_path, anchor_file, python_version) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/common/pkg_formats/python.py", line 91, in init return PythonEggInfoDistribution(anchor_full_path, python_version, sp_reference) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/common/pkg_formats/python.py", line 402, in __init__ super(PythonEggInfoDistribution, self).__init__(anchor_full_path, python_version) File "/Users/ssalie/anaconda/lib/python2.7/site-packages/conda/common/pkg_formats/python.py", line 105, in __init__ raise RuntimeError("Path not found: %s" % anchor_full_path) RuntimeError: Path not found: /Users/ssalie/anaconda/lib/python2.7/site-packages/Sphinx-1.3.5-py2.7.egg/EGG-INFO `$ /Users/ssalie/anaconda/bin/conda list` environment variables: CIO_TEST= CONDA_ROOT=/Users/ssalie/anaconda PATH=/Users/ssalie/anaconda/bin:/Library/Frameworks/Python.framework/Versio ns/2.7/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/usr/local/sha re/dotnet:/opt/X11/bin:/Library/Frameworks/Mono.framework/Versions/Cur rent/Commands REQUESTS_CA_BUNDLE= SSL_CERT_FILE= active environment : None user config file : /Users/ssalie/.condarc populated config files : /Users/ssalie/.condarc conda version : 4.7.11 conda-build version : 0+unknown python version : 2.7.3.final.0 virtual packages : base environment : /Users/ssalie/anaconda (writable) channel URLs : https://conda.anaconda.org/conda-forge/osx-64 https://conda.anaconda.org/conda-forge/noarch https://repo.anaconda.com/pkgs/main/osx-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/r/osx-64 https://repo.anaconda.com/pkgs/r/noarch package cache : /Users/ssalie/anaconda/pkgs /Users/ssalie/.conda/pkgs envs directories : /Users/ssalie/anaconda/envs /Users/ssalie/.conda/envs platform : osx-64 user-agent : conda/4.7.11 requests/2.18.4 CPython/2.7.3 Darwin/18.7.0 OSX/10.14.6 UID:GID : 501:20 netrc file : None offline mode : False An unexpected error has occurred. Conda has prepared the above report. If submitted, this report will be used by core maintainers to improve future releases of conda. Would you like conda to send this report to the core maintainers? ```
coder606-ctrl commented 2 years ago

I have the same issue, did you figure out how to fix it considering that this is a post from like 3 years ago

bartread commented 1 year ago

I had the same issue when following the instructions to use a Spotlight search to launch navigator. However, I'd installed Anaconda just for myself so I went to the Applications subfolder in my home folder and then double clicked Anaconda-Navigator.app to launch and it worked fine.