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Anaconda issue tracking
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Collecting package metadata (current_repodata.json): failed #11948

Open Jacques2101 opened 4 years ago

Jacques2101 commented 4 years ago

Hi I tried to 'conda update --all' and I have this error message :

Capture d’écran 2020-07-23 à 10 27 13

I also tried to launch Anaconda application but nothing happens. It is impossible.

I worked fine previously but I don't know what happened...

I add that I can launch jupyterlab normally.

Anaconda or Miniconda version:
     active environment : base
    active env location : /Users/jacques/opt/anaconda3
            shell level : 1
       user config file : /Users/jacques/.condarc
 populated config files : /Users/jacques/.condarc
          conda version : 4.8.3
    conda-build version : 3.19.2
         python version : 3.7.7.final.0
       virtual packages : __osx=10.15.6
       base environment : /Users/jacques/opt/anaconda3  (writable)
           channel URLs : https://repo.anaconda.com/pkgs/main/osx-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/osx-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://conda.anaconda.org/conda-forge/osx-64
                          https://conda.anaconda.org/conda-forge/noarch
          package cache : /Users/jacques/opt/anaconda3/pkgs
                          /Users/jacques/.conda/pkgs
       envs directories : /Users/jacques/opt/anaconda3/envs
                          /Users/jacques/.conda/envs
               platform : osx-64
             user-agent : conda/4.8.3 requests/2.24.0 CPython/3.7.7 Darwin/19.6.0 OSX/10.15.6
                UID:GID : 501:20
             netrc file : None
           offline mode : False
Operating System:

Mac OS 10.15.6

conda info
    active env location : /Users/jacques/opt/anaconda3
            shell level : 1
       user config file : /Users/jacques/.condarc
 populated config files : /Users/jacques/.condarc
          conda version : 4.8.3
    conda-build version : 3.19.2
         python version : 3.7.7.final.0
       virtual packages : __osx=10.15.6
       base environment : /Users/jacques/opt/anaconda3  (writable)
           channel URLs : https://repo.anaconda.com/pkgs/main/osx-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/osx-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://conda.anaconda.org/conda-forge/osx-64
                          https://conda.anaconda.org/conda-forge/noarch
          package cache : /Users/jacques/opt/anaconda3/pkgs
                          /Users/jacques/.conda/pkgs
       envs directories : /Users/jacques/opt/anaconda3/envs
                          /Users/jacques/.conda/envs
               platform : osx-64
             user-agent : conda/4.8.3 requests/2.24.0 CPython/3.7.7 Darwin/19.6.0 OSX/10.15.6
                UID:GID : 501:20
             netrc file : None
           offline mode : False```

##### `conda list --show-channel-urls`

(base) jacques@Mac-Jacques ~ % conda list --show-channel-urls

packages in environment at /Users/jacques/opt/anaconda3:

#

Name Version Build Channel

_anaconda_depends 2020.02 py37_0 defaults _ipyw_jlab_nb_ext_conf 0.1.0 py37_0 defaults alabaster 0.7.12 py37_0 defaults anaconda custom py37_1 defaults anaconda-client 1.7.2 py37_0 defaults anaconda-navigator 1.9.12 py37_0 defaults anaconda-project 0.8.4 py_0 defaults applaunchservices 0.2.1 py_0 defaults appnope 0.1.0 py37_0 defaults appscript 1.1.1 py37haf1e3a3_0 defaults argh 0.26.2 py37_0 defaults asn1crypto 1.3.0 py37_0 defaults astroid 2.3.3 py37_0 defaults astropy 4.0.1.post1 py37h01d97ff_1 defaults atomicwrites 1.4.0 py_0 defaults attrs 19.3.0 py_0 defaults autopep8 1.5.3 py_0 defaults babel 2.8.0 py_0 defaults backcall 0.2.0 py_0 defaults backports 1.0 py_2 defaults backports.functools_lru_cache 1.6.1 py_0 defaults backports.shutil_get_terminal_size 1.0.0 py37_2 defaults backports.tempfile 1.0 py_1 defaults backports.weakref 1.0.post1 py_1 defaults beautifulsoup4 4.9.1 py37_0 defaults bitarray 1.4.2 py37h60d8a13_0 conda-forge bkcharts 0.2 py37_0 defaults blas 1.0 mkl defaults bleach 3.1.5 py_0 defaults blosc 1.19.0 hab81aa3_0 defaults bokeh 2.1.1 py37_0 defaults boto 2.49.0 py37_0 defaults bottleneck 1.3.2 py37hf1fa96c_1 defaults brotli 1.0.7 h0a44026_0 defaults brotlipy 0.7.0 py37haf1e3a3_1000 defaults brunsli 0.1 h4a8c4bd_0 conda-forge bzip2 1.0.8 h1de35cc_0 defaults ca-certificates 2020.6.24 0 defaults certifi 2020.6.20 py37_0 defaults cffi 1.14.0 py37hb5b8e2f_0 defaults chardet 3.0.4 py37_1003 defaults charls 2.1.0 hb1e8313_2 defaults click 7.1.2 py_0 defaults cloudpickle 1.5.0 py_0 defaults clyent 1.2.2 py37_1 defaults colorama 0.4.3 py_0 defaults conda 4.8.3 py37_0 defaults conda-build 3.19.2 py37hc8dfbb8_2 conda-forge conda-env 2.6.0 1 defaults conda-package-handling 1.6.1 py37h1de35cc_0 defaults conda-verify 3.4.2 py_1 defaults contextlib2 0.6.0.post1 py_0 defaults cryptography 3.0 py37h94e4008_0 conda-forge curl 7.71.1 hb0a8c7a_1 defaults cycler 0.10.0 py37_0 defaults cython 0.29.21 py37hb1e8313_0 defaults cytoolz 0.10.1 py37h1de35cc_0 defaults dask 2.21.0 py_0 conda-forge dask-core 2.21.0 py_0 conda-forge dbus 1.13.16 h18a8e69_0 defaults decorator 4.4.2 py_0 defaults defusedxml 0.6.0 py_0 defaults diff-match-patch 20200713 py_0 defaults distributed 2.21.0 py37hc8dfbb8_0 conda-forge docutils 0.16 py37_1 defaults entrypoints 0.3 py37_0 defaults et_xmlfile 1.0.1 py_1001 defaults expat 2.2.9 hb1e8313_2 defaults fastcache 1.1.0 py37h1de35cc_0 defaults filelock 3.0.12 py_0 defaults flake8 3.8.3 py_0 defaults flask 1.1.2 py_0 defaults freetype 2.10.2 ha233b18_0 defaults fsspec 0.7.4 py_0 defaults future 0.18.2 py37_1 defaults get_terminal_size 1.0.0 h7520d66_0 defaults gettext 0.19.8.1 h15daf44_3 defaults gevent 20.6.2 py37haf1e3a3_0 defaults giflib 5.2.1 h0b31af3_2 conda-forge glib 2.65.0 h577aef8_0 conda-forge glob2 0.7 py_0 defaults gmp 6.2.0 h4a8c4bd_2 conda-forge gmpy2 2.1.0b1 py37h4160ff4_0 conda-forge greenlet 0.4.16 py37haf1e3a3_0 defaults h5py 2.10.0 py37h0601b69_1 defaults hdf5 1.10.6 hdbbcd12_0 defaults heapdict 1.0.1 py_0 defaults html5lib 1.1 py_0 defaults hypothesis 5.20.3 py_0 defaults icu 64.2 h6de7cb9_1 conda-forge idna 2.10 py_0 defaults imagecodecs 2020.5.30 py37h64a549b_2 conda-forge imageio 2.9.0 py_0 defaults imagesize 1.2.0 py_0 defaults importlib-metadata 1.7.0 py37_0 defaults importlib_metadata 1.7.0 0 defaults iniconfig 1.0.0 pyh9f0ad1d_0 conda-forge intel-openmp 2019.4 233 defaults intervaltree 3.0.2 py_1 defaults ipykernel 5.3.3 py37h43977f1_0 conda-forge ipython 7.16.1 py37h5ca1d4c_0 defaults ipython_genutils 0.2.0 py37_0 defaults ipywidgets 7.5.1 py_0 defaults isort 4.3.21 py37_0 defaults itsdangerous 1.1.0 py37_0 defaults jbig 2.1 h4d881f8_0 defaults jdcal 1.4.1 py_0 defaults jedi 0.17.1 py37_0 defaults jinja2 2.11.2 py_0 defaults joblib 0.16.0 py_0 defaults jpeg 9d h0b31af3_0 conda-forge json5 0.9.5 py_0 defaults jsonschema 3.2.0 py37_0 defaults jupyter 1.0.0 py37_7 defaults jupyter_client 6.1.6 py_0 defaults jupyter_console 6.1.0 py_0 defaults jupyter_core 4.6.3 py37_0 defaults jupyterlab 2.2.0 py_0 conda-forge jupyterlab_server 1.2.0 py_0 defaults jxrlib 1.1 haf1e3a3_2 defaults keyring 21.2.1 py37_0 defaults kiwisolver 1.2.0 py37h04f5b5a_0 defaults krb5 1.18.2 h75d18d8_0 defaults lazy-object-proxy 1.5.1 py37h60d8a13_0 conda-forge lcms2 2.11 h92f6f08_0 defaults lerc 2.2 h4a8c4bd_0 conda-forge libaec 1.0.4 hb1e8313_1 defaults libarchive 3.4.2 haa3ed63_0 defaults libclang 8.0.1 ha1b3eb9_2 conda-forge libcurl 7.71.1 h8a08a2b_1 defaults libcxx 10.0.0 1 defaults libcxxabi 4.0.1 hcfea43d_1 defaults libedit 3.1.20191231 h1de35cc_1 defaults libffi 3.2.1 h0a44026_6 defaults libgfortran 3.0.1 h93005f0_2 defaults libiconv 1.15 hdd342a3_7 defaults liblief 0.10.1 h0a44026_0 defaults libllvm8 8.0.1 h770b8ee_0 conda-forge libllvm9 9.0.1 h21ff451_1 defaults libpng 1.6.37 ha441bb4_0 defaults libsodium 1.0.18 h1de35cc_0 defaults libspatialindex 1.9.3 h0a44026_0 defaults libssh2 1.9.0 ha12b0ac_1 defaults libtiff 4.1.0 hcb84e12_1 defaults libwebp-base 1.1.0 h0b31af3_3 conda-forge libxml2 2.9.10 h53d96d6_0 conda-forge libxslt 1.1.33 h320ff13_0 conda-forge libzopfli 1.0.3 hb1e8313_0 defaults llvm-openmp 10.0.0 h28b9765_0 defaults llvmlite 0.33.0 py37ha11be7d_1 defaults locket 0.2.0 py37_1 defaults lxml 4.5.2 py37heb1707f_0 conda-forge lz4-c 1.9.2 h0a44026_0 defaults lzo 2.10 h1de35cc_2 defaults markupsafe 1.1.1 py37h1de35cc_0 defaults matplotlib 3.3.0 1 conda-forge matplotlib-base 3.3.0 py37h886f89f_1 conda-forge mccabe 0.6.1 py37_1 defaults mistune 0.8.4 py37h1de35cc_0 defaults mkl 2019.5 281 conda-forge mkl-service 2.3.0 py37hfbe908c_0 defaults mkl_fft 1.1.0 py37hc64f4ea_0 defaults mkl_random 1.1.1 py37h959d312_0 defaults mock 4.0.2 py_0 defaults more-itertools 8.4.0 py_0 defaults mpc 1.1.0 h6ef4df4_1 defaults mpfr 4.0.2 h9066e36_1 defaults mpmath 1.1.0 py37_0 defaults msgpack-python 1.0.0 py37h04f5b5a_1 defaults multipledispatch 0.6.0 py37_0 defaults navigator-updater 0.2.1 py37_0 defaults nbconvert 5.6.1 py37_0 defaults nbformat 5.0.7 py_0 defaults ncurses 6.2 h0a44026_1 defaults networkx 2.4 py_1 defaults nltk 3.5 py_0 defaults nose 1.3.7 py37_2 defaults notebook 6.0.3 py37_0 defaults nspr 4.22 h0a44026_0 defaults nss 3.47 hc0980d9_0 conda-forge numba 0.50.1 py37h959d312_1 defaults numexpr 2.7.1 py37hce01a72_0 defaults numpy 1.18.5 py37h1da2735_0 defaults numpy-base 1.18.5 py37h3304bdc_0 defaults numpydoc 1.1.0 py_0 defaults olefile 0.46 py37_0 defaults openjpeg 2.3.1 h254dc36_3 conda-forge openpyxl 3.0.4 py_0 defaults openssl 1.1.1g h1de35cc_0 defaults packaging 20.4 py_0 defaults pandas 1.0.5 py37h959d312_0 defaults pandoc 2.10 0 defaults pandocfilters 1.4.2 py37_1 defaults parso 0.7.0 py_0 defaults partd 1.1.0 py_0 defaults path 13.1.0 py37_0 defaults path.py 12.4.0 0 defaults pathlib2 2.3.5 py37_0 defaults pathtools 0.1.2 py_1 defaults patsy 0.5.1 py37_0 defaults pcre 8.44 hb1e8313_0 defaults pep8 1.7.1 py37_0 defaults pexpect 4.8.0 py37_0 defaults pickleshare 0.7.5 py37_0 defaults pillow 7.2.0 py37ha54b6ba_0 defaults pip 20.1.1 py37_1 defaults pkginfo 1.5.0.1 py37_0 defaults pluggy 0.13.1 py37_0 defaults ply 3.11 py37_0 defaults prometheus_client 0.8.0 py_0 defaults prompt-toolkit 3.0.5 py_0 defaults prompt_toolkit 3.0.5 0 defaults psutil 5.7.2 py37h60d8a13_0 conda-forge ptyprocess 0.6.0 py37_0 defaults py 1.9.0 py_0 defaults py-lief 0.10.1 py37haf313ee_0 defaults pycodestyle 2.6.0 py_0 defaults pycosat 0.6.3 py37h1de35cc_0 defaults pycparser 2.20 py_2 defaults pycrypto 2.6.1 py37haf1e3a3_10 defaults pycurl 7.43.0.5 py37ha12b0ac_0 defaults pydocstyle 5.0.2 py_0 defaults pyflakes 2.2.0 py_0 defaults pygments 2.6.1 py_0 defaults pylint 2.4.4 py37_0 defaults pyodbc 4.0.30 py37h0a44026_0 defaults pyopenssl 19.1.0 py_1 defaults pyparsing 2.4.7 py_0 defaults pyqt 5.12.3 py37ha62fc16_3 conda-forge pyqt5-sip 4.19.18 pypi_0 pypi pyqtchart 5.12 pypi_0 pypi pyqtwebengine 5.12.1 pypi_0 pypi pyrsistent 0.16.0 py37h1de35cc_0 defaults pysocks 1.7.1 py37_0 defaults pytables 3.6.1 py37he7827f7_2 conda-forge pytest 6.0.0rc1 py37hc8dfbb8_0 conda-forge pytest-arraydiff 0.3 py37h39e3cac_0 defaults pytest-astropy 0.8.0 py_0 defaults pytest-astropy-header 0.1.2 py_0 defaults pytest-doctestplus 0.7.0 py_0 defaults pytest-openfiles 0.5.0 py_0 defaults pytest-remotedata 0.3.2 py37_0 defaults python 3.7.7 hc70fcce_0_cpython defaults python-dateutil 2.8.1 py_0 defaults python-jsonrpc-server 0.3.4 py_1 defaults python-language-server 0.34.1 py37_0 defaults python-libarchive-c 2.9 py_0 defaults python.app 2 py37_10 defaults python_abi 3.7 1_cp37m conda-forge pytz 2020.1 py_0 defaults pywavelets 1.1.1 py37h1de35cc_0 defaults pyyaml 5.3.1 py37haf1e3a3_1 defaults pyzmq 19.0.1 py37hb1e8313_1 defaults qdarkstyle 2.8.1 py_0 defaults qt 5.12.5 h1b46049_0 conda-forge qtawesome 0.7.2 py_0 defaults qtconsole 4.7.5 py_0 defaults qtpy 1.9.0 py_0 defaults readline 8.0 h1de35cc_0 defaults regex 2020.7.14 py37h60d8a13_0 conda-forge requests 2.24.0 py_0 defaults ripgrep 12.1.1 h0b31af3_0 conda-forge rope 0.17.0 py_0 defaults rtree 0.9.4 py37_1 defaults ruamel_yaml 0.15.87 py37haf1e3a3_1 defaults scikit-image 0.17.2 py37h94625e5_1 conda-forge scikit-learn 0.23.1 py37h603561c_0 defaults scipy 1.5.0 py37h912ce22_0 defaults seaborn 0.10.1 py_0 defaults send2trash 1.5.0 py37_0 defaults setuptools 49.2.0 py37_0 defaults simplegeneric 0.8.1 py37_2 defaults singledispatch 3.4.0.3 py37_0 defaults sip 4.19.23 py37hb1e8313_0 defaults six 1.15.0 py_0 defaults snappy 1.1.8 hb1e8313_0 defaults snowballstemmer 2.0.0 py_0 defaults sortedcollections 1.2.1 py_0 defaults sortedcontainers 2.2.2 py_0 defaults soupsieve 2.0.1 py_0 defaults sphinx 3.1.2 py_0 defaults sphinxcontrib 1.0 py37_1 defaults sphinxcontrib-applehelp 1.0.2 py_0 defaults sphinxcontrib-devhelp 1.0.2 py_0 defaults sphinxcontrib-htmlhelp 1.0.3 py_0 defaults sphinxcontrib-jsmath 1.0.1 py_0 defaults sphinxcontrib-qthelp 1.0.3 py_0 defaults sphinxcontrib-serializinghtml 1.1.4 py_0 defaults sphinxcontrib-websupport 1.2.3 py_0 defaults spyder 4.1.4 py37_0 defaults spyder-kernels 1.9.2 py37_0 defaults sqlalchemy 1.3.18 py37haf1e3a3_0 defaults sqlite 3.32.3 hffcf06c_0 defaults statsmodels 0.11.1 py37haf1e3a3_0 defaults sympy 1.6.1 py37_0 defaults tbb 2020.0 h04f5b5a_0 defaults tblib 1.6.0 py_0 defaults terminado 0.8.3 py37_0 defaults testpath 0.4.4 py_0 defaults threadpoolctl 2.1.0 pyh5ca1d4c_0 defaults tifffile 2020.7.17 py_0 conda-forge tk 8.6.10 hb0a8c7a_0 defaults toml 0.10.1 py_0 defaults toolz 0.10.0 py_0 defaults tornado 6.0.4 py37h1de35cc_1 defaults tqdm 4.48.0 pyh9f0ad1d_0 conda-forge traitlets 4.3.3 py37_0 defaults typing_extensions 3.7.4.2 py_0 defaults ujson 1.35 py37h1de35cc_0 defaults unicodecsv 0.14.1 py37_0 defaults unixodbc 2.3.7 h1de35cc_0 defaults urllib3 1.25.10 py_0 conda-forge watchdog 0.10.3 py37haf1e3a3_0 defaults wcwidth 0.2.5 py_0 defaults webencodings 0.5.1 py37_1 defaults werkzeug 1.0.1 py_0 defaults wheel 0.34.2 py37_0 defaults widgetsnbextension 3.5.1 py37_0 defaults wrapt 1.12.1 py37h1de35cc_1 defaults wurlitzer 2.0.1 py37_0 defaults xlrd 1.2.0 py37_0 defaults xlsxwriter 1.2.9 py_0 defaults xlwings 0.19.5 py37_0 defaults xlwt 1.3.0 py37_0 defaults xmltodict 0.12.0 py_0 defaults xz 5.2.5 h1de35cc_0 defaults yaml 0.2.5 haf1e3a3_0 defaults yapf 0.30.0 py_0 defaults zeromq 4.3.2 hb1e8313_2 defaults zfp 0.5.5 h4a8c4bd_1 conda-forge zict 2.0.0 py_0 defaults zipp 3.1.0 py_0 defaults zlib 1.2.11 h1de35cc_3 defaults zope.event 4.4 py37_0 defaults zope.interface 5.1.0 py37h9bfed18_0 conda-forge zstd 1.4.5 h41d2c2f_0 defaults

csoja commented 4 years ago

Are you able to navigate to https://repo.anaconda.com/pkgs/main/osx-64/ in your browser?

Jacques2101 commented 4 years ago
Capture d’écran 2020-07-23 à 20 42 00

Yes as you can check from my screen picture

csoja commented 4 years ago

Can you share the contents of /Users/jacques/.condarc ? Are you behind a proxy or some other kind of network firewall?

Jacques2101 commented 4 years ago

Here it is : 

ssl_verify: false
channels:
  - defaults
  - conda-forge
channel_priority: disabled

No. I don't think I am behind of a proxy or network firewall as far as I know...yesterday everything was fine !

Jacques2101 commented 4 years ago

After some search I saw some solutions : https://github.com/conda/conda/issues/9746#issuecomment-616314792 but I can't find the 2 files mention ie libcrypto-1_1-x64. and libssl-1_1-x64. (even without -x64 because I suppose it is windows and not Mac). Other solution I saw : launch from "anaconda prompt" but I can't find on Mac this. My last solution is to reinstall Anaconda but I am not sure it will help as I saw in many site