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Anaconda issue tracking
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software installation #12288

Open KunRojo666 opened 3 years ago

KunRojo666 commented 3 years ago

Actual Behavior

I am trying to install the package and it gives me the following error always in the same place and does not continue with the process. I already tried everything but it won't let me install the package. What I can do ?

error

Expected Behavior

Steps to Reproduce

Anaconda or Miniconda version:
Operating System:
conda info
``` PASTE OUTPUT HERE: ```
conda list --show-channel-urls
``` PASTE OUTPUT HERE: ```
csoja commented 3 years ago

I'm not seeing the error? There is quite a bit of work happening in the background after that last package is extracted - so you may need to be patient and wait awhile longer before killing it.

KunRojo666 commented 3 years ago

the error is that the installation stops on that package and does not progress. I have left it for more than half an hour and it continues in the same state. should I leave it longer?

De: csoja notifications@github.com Enviado el: martes, 23 de febrero de 2021 11:57 Para: ContinuumIO/anaconda-issues anaconda-issues@noreply.github.com CC: KunRojo666 jorgeomar.gonzalez@outlook.com; Author author@noreply.github.com Asunto: Re: [ContinuumIO/anaconda-issues] software installation (#12288)

I'm not seeing the error? There is quite a bit of work happening in the background after that last package is extracted - so you may need to be patient and wait awhile longer before killing it.

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KunRojo666 commented 3 years ago

the error is that the installation stops on that package and does not progress. I have left it for more than half an hour and it continues in the same state. should I leave it longer?

csoja commented 3 years ago

I'd try leaving it an hour just in case - also check that you don't have a firewall or any software that is getting in the way as well. Sometimes critical files can be put in "quarantine" at a critical step in the process. There are some other tips in the Troubleshooting section of the documentation: https://docs.anaconda.com/anaconda/user-guide/troubleshooting

KunRojo666 commented 3 years ago

ok, I'll leave it a lot longer then. I looked at the antivirus and it is not in quarantine or anything like that

KunRojo666 commented 3 years ago

finally, I left it and settled down. but when you want to open the Navigator it doesn't open. I need to have the following packages installed: numpy pandas matplotlib seaborn jupyter

how can I do ? anaconda

csoja commented 3 years ago

Does Anaconda Prompt work? If it does, you can verify what all is installed using conda list. I would expect you to see all the packages you say you need to have installed listed there. There is a troubleshooting section in the documentation for Anaconda Navigator as well, that might help you figure out why it won't open. https://docs.anaconda.com/anaconda/user-guide/getting-started/ also covers using Anaconda without Navigator.