Anaconda Navigator freezes when clicking "channels" button - must be force quit usually

[codyish]

Actual Behavior

Click the "channels" button from Home or Environments tabs causes the channels button to be grayed out, but the program freezes and is unresponsive to all inputs, including quit. Sometimes it can be unfrozen with "escape". It's almost like the channels is opening in the wrong z-order, so you can't click it but also can't access anything.

Expected Behavior

The "channels" menu should open.

Steps to Reproduce

Click the "channels" button.

Anaconda or Miniconda version:

Conda version 4.10.0

Operating System: Mac OS 10.15.7 c

conda info

``` active environment : base active env location : /Users/cstephenson/opt/anaconda3 shell level : 1 user config file : /Users/cstephenson/.condarc populated config files : /Users/cstephenson/.condarc conda version : 4.10.0 conda-build version : 3.21.4 python version : 3.8.8.final.0 virtual packages : __osx=10.15.7=0 __unix=0=0 __archspec=1=x86_64 base environment : /Users/cstephenson/opt/anaconda3 (writable) conda av data dir : /Users/cstephenson/opt/anaconda3/etc/conda conda av metadata url : https://repo.anaconda.com/pkgs/main channel URLs : https://repo.anaconda.com/pkgs/main/osx-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/r/osx-64 https://repo.anaconda.com/pkgs/r/noarch package cache : /Users/cstephenson/opt/anaconda3/pkgs /Users/cstephenson/.conda/pkgs envs directories : /Users/cstephenson/opt/anaconda3/envs /Users/cstephenson/.conda/envs platform : osx-64 user-agent : conda/4.10.0 requests/2.25.1 CPython/3.8.8 Darwin/19.6.0 OSX/10.15.7 UID:GID : 863810614:1914662245 netrc file : None offline mode : False ```

conda list --show-channel-urls

``` # Name Version Build Channel _anaconda_depends 2020.07 py38_0 defaults _ipyw_jlab_nb_ext_conf 0.1.0 py38_0 defaults alabaster 0.7.12 pyhd3eb1b0_0 defaults anaconda custom py38_1 defaults anaconda-client 1.7.2 py38_0 defaults anaconda-navigator 1.10.0 py38_0 defaults anaconda-project 0.9.1 pyhd3eb1b0_1 defaults anyio 2.2.0 py38hecd8cb5_1 defaults applaunchservices 0.2.1 py_0 defaults appnope 0.1.2 py38hecd8cb5_1001 defaults appscript 1.1.2 py38h9ed2024_0 defaults argh 0.26.2 py38_0 defaults argon2-cffi 20.1.0 py38h9ed2024_1 defaults asn1crypto 1.4.0 py_0 defaults astroid 2.5 py38hecd8cb5_1 defaults astropy 4.2.1 py38h9ed2024_1 defaults async_generator 1.10 pyhd3eb1b0_0 defaults atomicwrites 1.4.0 py_0 defaults attrs 20.3.0 pyhd3eb1b0_0 defaults autopep8 1.5.6 pyhd3eb1b0_0 defaults babel 2.9.0 pyhd3eb1b0_0 defaults backcall 0.2.0 pyhd3eb1b0_0 defaults backports 1.0 pyhd3eb1b0_2 defaults backports.functools_lru_cache 1.6.3 pyhd3eb1b0_0 defaults backports.shutil_get_terminal_size 1.0.0 pyhd3eb1b0_3 defaults backports.tempfile 1.0 pyhd3eb1b0_1 defaults backports.weakref 1.0.post1 py_1 defaults beautifulsoup4 4.9.3 pyha847dfd_0 defaults bitarray 1.9.1 py38h9ed2024_1 defaults bkcharts 0.2 py38_0 defaults blas 1.0 mkl defaults bleach 3.3.0 pyhd3eb1b0_0 defaults blosc 1.21.0 h2842e9f_0 defaults bokeh 2.3.0 py38hecd8cb5_0 defaults boto 2.49.0 py38_0 defaults bottleneck 1.3.2 py38hf1fa96c_1 defaults brotlipy 0.7.0 py38h9ed2024_1003 defaults bzip2 1.0.8 h1de35cc_0 defaults c-ares 1.17.1 h9ed2024_0 defaults ca-certificates 2021.1.19 hecd8cb5_1 defaults certifi 2020.12.5 py38hecd8cb5_0 defaults cffi 1.14.5 py38h2125817_0 defaults chardet 4.0.0 py38hecd8cb5_1003 defaults click 7.1.2 pyhd3eb1b0_0 defaults cloudpickle 1.6.0 py_0 defaults clyent 1.2.2 py38_1 defaults colorama 0.4.4 pyhd3eb1b0_0 defaults conda 4.10.0 py38hecd8cb5_0 defaults conda-build 3.21.4 py38hecd8cb5_0 defaults conda-env 2.6.0 1 defaults conda-package-handling 1.7.2 py38h22f3db7_0 defaults conda-verify 3.4.2 py_1 defaults contextlib2 0.6.0.post1 py_0 defaults cryptography 3.4.7 py38h2fd3fbb_0 defaults curl 7.71.1 hb0a8c7a_1 defaults cycler 0.10.0 py38_0 defaults cython 0.29.22 py38h23ab428_0 defaults cytoolz 0.11.0 py38haf1e3a3_0 defaults dask 2021.4.0 pyhd3eb1b0_0 defaults dask-core 2021.4.0 pyhd3eb1b0_0 defaults dbus 1.13.18 h18a8e69_0 defaults decorator 4.4.2 pyhd3eb1b0_0 defaults defusedxml 0.7.1 pyhd3eb1b0_0 defaults diff-match-patch 20200713 py_0 defaults distributed 2021.4.0 py38hecd8cb5_0 defaults docutils 0.17 py38hecd8cb5_1 defaults entrypoints 0.3 py38_0 defaults et_xmlfile 1.0.1 py_1001 defaults expat 2.3.0 h23ab428_2 defaults fastcache 1.1.0 py38h1de35cc_0 defaults filelock 3.0.12 pyhd3eb1b0_1 defaults flake8 3.9.0 pyhd3eb1b0_0 defaults flask 1.1.2 pyhd3eb1b0_0 defaults freetype 2.10.4 ha233b18_0 defaults fsspec 0.8.7 pyhd3eb1b0_0 defaults future 0.18.2 py38_1 defaults get_terminal_size 1.0.0 h7520d66_0 defaults gettext 0.21.0 h7535e17_0 defaults gevent 21.1.2 py38h9ed2024_1 defaults glib 2.68.0 hdf23fa2_0 defaults glob2 0.7 pyhd3eb1b0_0 defaults gmp 6.2.1 h23ab428_2 defaults gmpy2 2.0.8 py38h6ef4df4_3 defaults greenlet 1.0.0 py38h23ab428_2 defaults h5py 2.10.0 py38h3134771_0 defaults hdf5 1.10.4 hfa1e0ec_0 defaults heapdict 1.0.1 py_0 defaults html5lib 1.1 py_0 defaults icu 58.2 h0a44026_3 defaults idna 2.10 pyhd3eb1b0_0 defaults imageio 2.9.0 pyhd3eb1b0_0 defaults imagesize 1.2.0 pyhd3eb1b0_0 defaults importlib-metadata 3.7.3 py38hecd8cb5_1 defaults importlib_metadata 3.7.3 hd3eb1b0_1 defaults iniconfig 1.1.1 pyhd3eb1b0_0 defaults intel-openmp 2019.4 233 defaults intervaltree 3.1.0 py_0 defaults ipykernel 5.3.4 py38h5ca1d4c_0 defaults ipython 7.22.0 py38h01d92e1_0 defaults ipython_genutils 0.2.0 pyhd3eb1b0_1 defaults ipywidgets 7.6.3 pyhd3eb1b0_1 defaults isort 5.8.0 pyhd3eb1b0_0 defaults itsdangerous 1.1.0 pyhd3eb1b0_0 defaults jbig 2.1 h4d881f8_0 defaults jdcal 1.4.1 py_0 defaults jedi 0.17.1 py38_0 defaults jinja2 2.11.3 pyhd3eb1b0_0 defaults joblib 1.0.1 pyhd3eb1b0_0 defaults jpeg 9b he5867d9_2 defaults json5 0.9.5 py_0 defaults jsonschema 3.2.0 py_2 defaults jupyter 1.0.0 py38_7 defaults jupyter-packaging 0.7.12 pyhd3eb1b0_0 defaults jupyter_client 6.1.12 pyhd3eb1b0_0 defaults jupyter_console 6.4.0 pyhd3eb1b0_0 defaults jupyter_core 4.7.1 py38hecd8cb5_0 defaults jupyter_server 1.4.1 py38hecd8cb5_0 defaults jupyterlab 3.0.11 pyhd3eb1b0_1 defaults jupyterlab_pygments 0.1.2 py_0 defaults jupyterlab_server 2.4.0 pyhd3eb1b0_0 defaults jupyterlab_widgets 1.0.0 pyhd3eb1b0_1 defaults keyring 22.3.0 py38hecd8cb5_0 defaults kiwisolver 1.3.1 py38h23ab428_0 defaults krb5 1.18.2 h75d18d8_0 defaults lazy-object-proxy 1.6.0 py38h9ed2024_0 defaults lcms2 2.12 hf1fd2bf_0 defaults libarchive 3.4.2 haa3ed63_0 defaults libcurl 7.71.1 h8a08a2b_1 defaults libcxx 10.0.0 1 defaults libedit 3.1.20210216 h9ed2024_1 defaults libev 4.33 haf1e3a3_0 defaults libffi 3.3 hb1e8313_2 defaults libgfortran 3.0.1 h93005f0_2 defaults libiconv 1.16 h1de35cc_0 defaults liblief 0.10.1 h0a44026_0 defaults libllvm10 10.0.1 h76017ad_5 defaults libllvm9 9.0.1 h21ff451_1 defaults libpng 1.6.37 ha441bb4_0 defaults libsodium 1.0.18 h1de35cc_0 defaults libspatialindex 1.9.3 h23ab428_0 defaults libssh2 1.9.0 ha12b0ac_1 defaults libtiff 4.2.0 h87d7836_0 defaults libuv 1.40.0 haf1e3a3_0 defaults libwebp-base 1.2.0 h9ed2024_0 defaults libxml2 2.9.10 h7cdb67c_3 defaults libxslt 1.1.34 h83b36ba_0 defaults llvm-openmp 10.0.0 h28b9765_0 defaults llvmlite 0.36.0 py38he4411ff_4 defaults locket 0.2.1 py38hecd8cb5_1 defaults lxml 4.6.3 py38h26b266a_0 defaults lz4-c 1.9.3 h23ab428_0 defaults lzo 2.10 haf1e3a3_2 defaults markupsafe 1.1.1 py38h1de35cc_1 defaults matplotlib 3.3.4 py38hecd8cb5_0 defaults matplotlib-base 3.3.4 py38h8b3ea08_0 defaults mccabe 0.6.1 py38_1 defaults mistune 0.8.4 py38h1de35cc_1001 defaults mkl 2019.4 233 defaults mkl-service 2.3.0 py38h9ed2024_0 defaults mkl_fft 1.3.0 py38ha059aab_0 defaults mkl_random 1.1.1 py38h959d312_0 defaults mock 4.0.3 pyhd3eb1b0_0 defaults more-itertools 8.7.0 pyhd3eb1b0_0 defaults mpc 1.1.0 h6ef4df4_1 defaults mpfr 4.0.2 h9066e36_1 defaults mpmath 1.2.1 py38hecd8cb5_0 defaults msgpack-python 1.0.2 py38hf7b0b51_1 defaults multipledispatch 0.6.0 py38_0 defaults navigator-updater 0.2.1 py38_0 defaults nbclassic 0.2.6 pyhd3eb1b0_0 defaults nbclient 0.5.3 pyhd3eb1b0_0 defaults nbconvert 6.0.7 py38_0 defaults nbformat 5.1.3 pyhd3eb1b0_0 defaults ncurses 6.2 h0a44026_1 defaults nest-asyncio 1.5.1 pyhd3eb1b0_0 defaults networkx 2.5.1 pyhd3eb1b0_0 defaults nltk 3.5 py_0 defaults nose 1.3.7 pyhd3eb1b0_1006 defaults notebook 6.3.0 py38hecd8cb5_0 defaults numba 0.53.1 py38hb2f4e1b_0 defaults numexpr 2.7.3 py38h16bde0e_0 defaults numpy 1.19.2 py38h456fd55_0 defaults numpy-base 1.19.2 py38hcfb5961_0 defaults numpydoc 1.1.0 pyhd3eb1b0_1 defaults olefile 0.46 py_0 defaults openpyxl 3.0.7 pyhd3eb1b0_0 defaults openssl 1.1.1k h9ed2024_0 defaults packaging 20.9 pyhd3eb1b0_0 defaults pandas 1.2.3 py38hb2f4e1b_0 defaults pandoc 2.12 hecd8cb5_0 defaults pandocfilters 1.4.3 py38hecd8cb5_1 defaults parso 0.7.0 py_0 defaults partd 1.1.0 py_0 defaults path 15.1.2 py38hecd8cb5_0 defaults path.py 12.5.0 0 defaults pathlib2 2.3.5 py38hecd8cb5_2 defaults pathtools 0.1.2 py_1 defaults patsy 0.5.1 py38_0 defaults pcre 8.44 hb1e8313_0 defaults pep8 1.7.1 py38_0 defaults pexpect 4.8.0 pyhd3eb1b0_3 defaults pickleshare 0.7.5 pyhd3eb1b0_1003 defaults pillow 8.2.0 py38h5270095_0 defaults pip 21.0.1 py38hecd8cb5_0 defaults pkginfo 1.7.0 py38hecd8cb5_0 defaults pluggy 0.13.1 py38hecd8cb5_0 defaults ply 3.11 py38_0 defaults prometheus_client 0.10.0 pyhd3eb1b0_0 defaults prompt-toolkit 3.0.17 pyh06a4308_0 defaults prompt_toolkit 3.0.17 hd3eb1b0_0 defaults psutil 5.8.0 py38h9ed2024_1 defaults ptyprocess 0.7.0 pyhd3eb1b0_2 defaults py 1.10.0 pyhd3eb1b0_0 defaults py-lief 0.10.1 py38haf313ee_0 defaults pycodestyle 2.6.0 pyhd3eb1b0_0 defaults pycosat 0.6.3 py38h1de35cc_1 defaults pycparser 2.20 py_2 defaults pycurl 7.43.0.6 py38hddc9c9b_0 defaults pydocstyle 6.0.0 pyhd3eb1b0_0 defaults pyerfa 1.7.2 py38h9ed2024_0 defaults pyflakes 2.2.0 pyhd3eb1b0_0 defaults pygments 2.8.1 pyhd3eb1b0_0 defaults pylint 2.7.4 py38hecd8cb5_1 defaults pyodbc 4.0.30 py38h0a44026_0 defaults pyopenssl 20.0.1 pyhd3eb1b0_1 defaults pyparsing 2.4.7 pyhd3eb1b0_0 defaults pyqt 5.9.2 py38h655552a_2 defaults pyrsistent 0.17.3 py38haf1e3a3_0 defaults pysocks 1.7.1 py38_1 defaults pytables 3.6.1 py38h4727e94_0 defaults pytest 6.2.3 py38hecd8cb5_2 defaults python 3.8.8 h88f2d9e_4 defaults python-dateutil 2.8.1 pyhd3eb1b0_0 defaults python-jsonrpc-server 0.4.0 py_0 defaults python-language-server 0.35.1 py_0 defaults python-libarchive-c 2.9 pyhd3eb1b0_1 defaults python.app 3 py38h9ed2024_0 defaults pytz 2021.1 pyhd3eb1b0_0 defaults pywavelets 1.1.1 py38haf1e3a3_2 defaults pyyaml 5.4.1 py38h9ed2024_1 defaults pyzmq 20.0.0 py38h23ab428_1 defaults qdarkstyle 3.0.2 pyhd3eb1b0_0 defaults qt 5.9.7 h468cd18_1 defaults qtawesome 1.0.2 pyhd3eb1b0_0 defaults qtconsole 5.0.3 pyhd3eb1b0_0 defaults qtpy 1.9.0 py_0 defaults readline 8.1 h9ed2024_0 defaults regex 2021.4.4 py38h9ed2024_0 defaults requests 2.25.1 pyhd3eb1b0_0 defaults ripgrep 12.1.1 0 defaults rope 0.18.0 py_0 defaults rtree 0.9.4 py38_1 defaults ruamel_yaml 0.15.100 py38h9ed2024_0 defaults scikit-image 0.17.2 py38h81aa140_0 defaults scikit-learn 0.24.1 py38hb2f4e1b_0 defaults scipy 1.6.2 py38h2515648_0 defaults seaborn 0.11.1 pyhd3eb1b0_0 defaults send2trash 1.5.0 pyhd3eb1b0_1 defaults setuptools 52.0.0 py38hecd8cb5_0 defaults simplegeneric 0.8.1 py38_2 defaults singledispatch 3.6.1 pyhd3eb1b0_1001 defaults sip 4.19.8 py38h0a44026_0 defaults six 1.15.0 py38hecd8cb5_0 defaults snappy 1.1.8 hb1e8313_0 defaults sniffio 1.2.0 py38hecd8cb5_1 defaults snowballstemmer 2.1.0 pyhd3eb1b0_0 defaults sortedcollections 2.1.0 pyhd3eb1b0_0 defaults sortedcontainers 2.3.0 pyhd3eb1b0_0 defaults soupsieve 2.2.1 pyhd3eb1b0_0 defaults sphinx 3.5.3 pyhd3eb1b0_0 defaults sphinxcontrib 1.0 py38_1 defaults sphinxcontrib-applehelp 1.0.2 pyhd3eb1b0_0 defaults sphinxcontrib-devhelp 1.0.2 pyhd3eb1b0_0 defaults sphinxcontrib-htmlhelp 1.0.3 pyhd3eb1b0_0 defaults sphinxcontrib-jsmath 1.0.1 pyhd3eb1b0_0 defaults sphinxcontrib-qthelp 1.0.3 pyhd3eb1b0_0 defaults sphinxcontrib-serializinghtml 1.1.4 pyhd3eb1b0_0 defaults sphinxcontrib-websupport 1.2.4 py_0 defaults spyder 4.1.5 py38_0 defaults spyder-kernels 1.9.4 py38_0 defaults sqlalchemy 1.4.5 py38h9ed2024_0 defaults sqlite 3.35.4 hce871da_0 defaults statsmodels 0.12.2 py38h9ed2024_0 defaults sympy 1.7.1 py38hecd8cb5_0 defaults tbb 2020.3 h879752b_0 defaults tblib 1.7.0 py_0 defaults terminado 0.9.4 py38hecd8cb5_0 defaults testpath 0.4.4 pyhd3eb1b0_0 defaults threadpoolctl 2.1.0 pyh5ca1d4c_0 defaults tifffile 2020.10.1 py38h0cf3a3e_2 defaults tk 8.6.10 hb0a8c7a_0 defaults toml 0.10.2 pyhd3eb1b0_0 defaults toolz 0.11.1 pyhd3eb1b0_0 defaults tornado 6.1 py38h9ed2024_0 defaults tqdm 4.59.0 pyhd3eb1b0_1 defaults traitlets 5.0.5 pyhd3eb1b0_0 defaults typing_extensions 3.7.4.3 pyha847dfd_0 defaults ujson 4.0.2 py38h23ab428_0 defaults unicodecsv 0.14.1 py38_0 defaults unixodbc 2.3.9 haf1e3a3_0 defaults urllib3 1.26.4 pyhd3eb1b0_0 defaults watchdog 1.0.2 py38h9ed2024_1 defaults wcwidth 0.2.5 py_0 defaults webencodings 0.5.1 py38_1 defaults werkzeug 1.0.1 pyhd3eb1b0_0 defaults wheel 0.36.2 pyhd3eb1b0_0 defaults widgetsnbextension 3.5.1 py38_0 defaults wrapt 1.12.1 py38haf1e3a3_1 defaults wurlitzer 2.1.0 py38hecd8cb5_0 defaults xlrd 2.0.1 pyhd3eb1b0_0 defaults xlsxwriter 1.3.8 pyhd3eb1b0_0 defaults xlwings 0.23.0 py38hecd8cb5_0 defaults xlwt 1.3.0 py38_0 defaults xmltodict 0.12.0 py_0 defaults xz 5.2.5 h1de35cc_0 defaults yaml 0.2.5 haf1e3a3_0 defaults yapf 0.31.0 pyhd3eb1b0_0 defaults zeromq 4.3.4 h23ab428_0 defaults zict 2.0.0 pyhd3eb1b0_0 defaults zipp 3.4.1 pyhd3eb1b0_0 defaults zlib 1.2.11 h1de35cc_3 defaults zope 1.0 py38_1 defaults zope.event 4.5.0 py38_0 defaults zope.interface 5.3.0 py38h9ed2024_0 defaults zstd 1.4.5 h41d2c2f_0 defaults ```

[jbdavid5027]

I'm seeing this behavior now on windows . escape to unfreeze the session is helping. but cannot add channels thru the user menu.

(base) C:\Users\jdavid>more .condarc channels:

• defaults 2.4. installed upgraded to 2.4.2 (apparently I cannot directly install 2.4.2. as fresh install requested update. Windows 11 64-bit

conda 23.3.1 py310haa95532_0 defaults conda-build 3.24.0 py310haa95532_0 defaults conda-content-trust 0.1.3 py310haa95532_0 defaults conda-pack 0.6.0 pyhd3eb1b0_0 defaults conda-package-handling 2.0.2 py310haa95532_0 defaults conda-package-streaming 0.7.0 py310haa95532_0 defaults conda-repo-cli 1.0.41 py310haa95532_0 defaults conda-token 0.4.0 pyhd3eb1b0_0 defaults conda-verify 3.4.2 py_1 defaults

Please advise If I can provide further assistance

[jbdavid5027]

deleting the .continuum folder and restarting navigator did not help