Anaconda Navigator prompts me to update it, but is not updated

[ppquadrat]

Actual Behavior

When I start Anaconda Navigator I get a message: "There is a new version of Anaconda Navigator available. We strongly recommend ... Do you wish to update to Anaconda Navigator 2.0.3 now?"

When I click "Yes", Anaconda Navigator opens: "Current version: 1.10.0 Available version: 2.0.3 An update for Anaconda Navigator is now available"

When I click "Update now", it says: "Updating packages on root..." and does not move anywhere further from here. I have waited for a long time several times, nothing else happens. I can only dismiss.

Expected Behavior

Anaconda Navigator should be updated

Steps to Reproduce

See above

Anaconda or Miniconda version:

Operating System:

conda info

``` active environment : base active env location : /Users/polinap/opt/anaconda3 shell level : 1 user config file : /Users/polinap/.condarc populated config files : /Users/polinap/.condarc conda version : 4.10.1 conda-build version : 3.18.11 python version : 3.7.9.final.0 virtual packages : __osx=10.15.7=0 __unix=0=0 __archspec=1=x86_64 base environment : /Users/polinap/opt/anaconda3 (writable) conda av data dir : /Users/polinap/opt/anaconda3/etc/conda conda av metadata url : https://repo.anaconda.com/pkgs/main channel URLs : https://repo.anaconda.com/pkgs/main/osx-64 https://repo.anaconda.com/pkgs/main/noarch https://repo.anaconda.com/pkgs/r/osx-64 https://repo.anaconda.com/pkgs/r/noarch package cache : /Users/polinap/opt/anaconda3/pkgs /Users/polinap/.conda/pkgs envs directories : /Users/polinap/opt/anaconda3/envs /Users/polinap/.conda/envs platform : osx-64 user-agent : conda/4.10.1 requests/2.25.1 CPython/3.7.9 Darwin/19.6.0 OSX/10.15.7 UID:GID : 1442294524:725066026 netrc file : None offline mode : False ```

conda list --show-channel-urls

``` # packages in environment at /Users/polinap/opt/anaconda3: # # Name Version Build Channel _anaconda_depends 2020.07 py37_0 defaults _ipyw_jlab_nb_ext_conf 0.1.0 py37_0 defaults alabaster 0.7.12 py37_0 defaults anaconda custom py37_1 defaults anaconda-client 1.7.2 py37_0 defaults anaconda-navigator 1.10.0 py37_0 defaults anaconda-project 0.10.0 pyhd3eb1b0_0 defaults anyio 2.2.0 py37hecd8cb5_1 defaults appdirs 1.4.4 pypi_0 pypi applaunchservices 0.2.1 py_0 defaults appnope 0.1.2 py37hecd8cb5_1001 defaults appscript 1.1.2 py37h9ed2024_0 defaults argh 0.26.2 py37_0 defaults argon2-cffi 20.1.0 py37h9ed2024_1 defaults arrow 0.13.1 py37_0 defaults asn1crypto 1.4.0 py_0 defaults astroid 2.5 py37hecd8cb5_1 defaults astropy 4.2.1 py37h9ed2024_1 defaults async_generator 1.10 py37h28b3542_0 defaults atomicwrites 1.4.0 py_0 defaults attrs 21.2.0 pyhd3eb1b0_0 defaults audioread 2.1.8 pypi_0 pypi autopep8 1.5.5 pyhd3eb1b0_0 defaults awscli 1.18.178 pypi_0 pypi babel 2.9.1 pyhd3eb1b0_0 defaults backcall 0.2.0 pyhd3eb1b0_0 defaults backports 1.0 pyhd3eb1b0_2 defaults backports.functools_lru_cache 1.6.4 pyhd3eb1b0_0 defaults backports.shutil_get_terminal_size 1.0.0 pyhd3eb1b0_3 defaults backports.tempfile 1.0 pyhd3eb1b0_1 defaults backports.weakref 1.0.post1 py_1 defaults bagit 1.7.0 pypi_0 pypi bbc-data 0.0.7 pypi_0 pypi beautifulsoup4 4.9.3 pyha847dfd_0 defaults binaryornot 0.4.4 pyhd3eb1b0_1 defaults bitarray 2.1.0 py37h9ed2024_1 defaults bkcharts 0.2 py37_0 defaults black 19.10b0 py_0 defaults blas 1.0 mkl defaults bleach 3.3.0 pyhd3eb1b0_0 defaults blosc 1.21.0 h2842e9f_0 defaults bokeh 2.3.2 py37hecd8cb5_0 defaults boto 2.49.0 py37_0 defaults boto3 1.16.18 pypi_0 pypi botocore 1.13.35 pypi_0 pypi bottleneck 1.3.2 py37hf1fa96c_1 defaults brotli 1.0.9 hb1e8313_2 defaults brotlipy 0.7.0 py37h9ed2024_1003 defaults brunsli 0.1 h23ab428_0 defaults bzip2 1.0.8 h1de35cc_0 defaults c-ares 1.17.1 h9ed2024_0 defaults ca-certificates 2021.4.13 hecd8cb5_1 defaults certifi 2020.12.5 py37hecd8cb5_0 defaults cffi 1.14.5 py37h2125817_0 defaults chardet 4.0.0 py37hecd8cb5_1003 defaults charls 2.2.0 h23ab428_0 defaults click 8.0.0 pyhd3eb1b0_0 defaults cloudpickle 1.6.0 py_0 defaults clyent 1.2.2 py37_1 defaults colorama 0.4.1 pypi_0 pypi conda 4.10.1 py37hecd8cb5_1 defaults conda-build 3.18.11 py37_0 defaults conda-env 2.6.0 1 defaults conda-pack 0.6.0 pyhd3eb1b0_0 defaults conda-package-handling 1.7.3 py37h9ed2024_1 defaults conda-verify 3.4.2 py_1 defaults contextlib2 0.6.0.post1 py_0 defaults cookiecutter 1.7.2 pyhd3eb1b0_0 defaults cryptography 3.4.7 py37h2fd3fbb_0 defaults curl 7.71.1 hb0a8c7a_1 defaults cycler 0.10.0 py37_0 defaults cython 0.29.23 py37h23ab428_0 defaults cytoolz 0.11.0 py37haf1e3a3_0 defaults dask 2021.4.0 pyhd3eb1b0_0 defaults dask-core 2021.4.0 pyhd3eb1b0_0 defaults dbus 1.13.18 h18a8e69_0 defaults dcase-util 0.2.16 pypi_0 pypi decorator 4.4.2 pyhd3eb1b0_0 defaults defusedxml 0.7.1 pyhd3eb1b0_0 defaults diff-match-patch 20200713 py_0 defaults distributed 2021.5.0 py37hecd8cb5_0 defaults docopt 0.6.2 pypi_0 pypi docutils 0.15.2 pypi_0 pypi entrypoints 0.3 py37_0 defaults et_xmlfile 1.0.1 py_1001 defaults expat 2.3.0 h23ab428_2 defaults fastcache 1.1.0 py37h1de35cc_0 defaults filelock 3.0.12 pyhd3eb1b0_1 defaults flake8 3.8.4 py_0 defaults flask 1.1.2 pyhd3eb1b0_0 defaults freetype 2.10.4 ha233b18_0 defaults fsspec 0.9.0 pyhd3eb1b0_0 defaults future 0.18.2 py37_1 defaults get_terminal_size 1.0.0 h7520d66_0 defaults gettext 0.21.0 h7535e17_0 defaults gevent 21.1.2 py37h9ed2024_1 defaults giflib 5.1.4 h1de35cc_1 defaults glib 2.68.1 hdf23fa2_0 defaults glob2 0.7 pyhd3eb1b0_0 defaults gmp 6.2.1 h23ab428_2 defaults gmpy2 2.0.8 py37h6ef4df4_2 defaults greenlet 1.1.0 py37h23ab428_0 defaults h5py 2.10.0 py37h3134771_0 defaults hdf5 1.10.4 hfa1e0ec_0 defaults heapdict 1.0.1 py_0 defaults html5lib 1.1 py_0 defaults icu 58.2 h0a44026_3 defaults idna 2.10 pyhd3eb1b0_0 defaults imagecodecs 2021.3.31 py37h2ea9c00_0 defaults imageio 2.9.0 pyhd3eb1b0_0 defaults imagesize 1.2.0 pyhd3eb1b0_0 defaults importlib-metadata 3.10.0 py37hecd8cb5_0 defaults importlib_metadata 3.10.0 hd3eb1b0_0 defaults inflection 0.5.1 py37hecd8cb5_0 defaults iniconfig 1.1.1 pyhd3eb1b0_0 defaults intel-openmp 2021.2.0 hecd8cb5_564 defaults intervaltree 3.1.0 py_0 defaults ipykernel 5.3.4 py37h5ca1d4c_0 defaults ipython 7.22.0 py37h01d92e1_0 defaults ipython_genutils 0.2.0 pyhd3eb1b0_1 defaults ipywidgets 7.6.3 pyhd3eb1b0_1 defaults isodate 0.6.0 pypi_0 pypi isort 5.8.0 pyhd3eb1b0_0 defaults itsdangerous 2.0.0 pyhd3eb1b0_0 defaults jbig 2.1 h4d881f8_0 defaults jdcal 1.4.1 py_0 defaults jedi 0.17.2 py37hecd8cb5_1 defaults jinja2 2.11.3 pyhd3eb1b0_0 defaults jinja2-time 0.2.0 pyhd3eb1b0_2 defaults jmespath 0.10.0 pypi_0 pypi joblib 1.0.1 pyhd3eb1b0_0 defaults jpeg 9b he5867d9_2 defaults json5 0.9.5 py_0 defaults jsonschema 3.2.0 py_2 defaults jupyter 1.0.0 py37_7 defaults jupyter-packaging 0.7.12 pyhd3eb1b0_0 defaults jupyter_client 6.1.12 pyhd3eb1b0_0 defaults jupyter_console 6.4.0 pyhd3eb1b0_0 defaults jupyter_core 4.7.1 py37hecd8cb5_0 defaults jupyter_server 1.4.1 py37hecd8cb5_0 defaults jupyterlab 3.0.14 pyhd3eb1b0_1 defaults jupyterlab_pygments 0.1.2 py_0 defaults jupyterlab_server 2.4.0 pyhd3eb1b0_0 defaults jupyterlab_widgets 1.0.0 pyhd3eb1b0_1 defaults jxrlib 1.1 haf1e3a3_2 defaults keyring 22.3.0 py37hecd8cb5_0 defaults kiwisolver 1.3.1 py37h23ab428_0 defaults krb5 1.18.2 h75d18d8_0 defaults lazy-object-proxy 1.6.0 py37h9ed2024_0 defaults lcms2 2.12 hf1fd2bf_0 defaults lerc 2.2.1 h23ab428_0 defaults libaec 1.0.4 hb1e8313_1 defaults libarchive 3.4.2 haa3ed63_0 defaults libcurl 7.71.1 h8a08a2b_1 defaults libcxx 10.0.0 1 defaults libdeflate 1.7 h9ed2024_5 defaults libedit 3.1.20210216 h9ed2024_1 defaults libev 4.33 haf1e3a3_0 defaults libffi 3.3 hb1e8313_2 defaults libgfortran 3.0.1 h93005f0_2 defaults libiconv 1.16 h1de35cc_0 defaults liblief 0.10.1 h0a44026_0 defaults libllvm10 10.0.1 h76017ad_5 defaults libllvm9 9.0.1 h21ff451_1 defaults libpng 1.6.37 ha441bb4_0 defaults librosa 0.8.0 pypi_0 pypi libsodium 1.0.18 h1de35cc_0 defaults libspatialindex 1.9.3 h23ab428_0 defaults libssh2 1.9.0 ha12b0ac_1 defaults libtiff 4.1.0 hcb84e12_1 defaults libuv 1.40.0 haf1e3a3_0 defaults libwebp 1.0.1 hd73b212_0 defaults libxml2 2.9.10 h7cdb67c_3 defaults libxslt 1.1.34 h83b36ba_0 defaults libzopfli 1.0.3 hb1e8313_0 defaults llvm-openmp 10.0.0 h28b9765_0 defaults llvmlite 0.36.0 py37he4411ff_4 defaults locket 0.2.1 py37hecd8cb5_1 defaults lxml 4.6.3 py37h26b266a_0 defaults lz4-c 1.9.3 h23ab428_0 defaults lzo 2.10 haf1e3a3_2 defaults markupsafe 1.1.1 py37h1de35cc_0 defaults matplotlib 3.3.4 py37hecd8cb5_0 defaults matplotlib-base 3.3.4 py37h8b3ea08_0 defaults mccabe 0.6.1 py37_1 defaults mistune 0.8.4 py37h1de35cc_0 defaults mkl 2021.2.0 hecd8cb5_269 defaults mkl-service 2.3.0 py37h9ed2024_1 defaults mkl_fft 1.3.0 py37h4a7008c_2 defaults mkl_random 1.2.1 py37hb2f4e1b_2 defaults mock 4.0.3 pyhd3eb1b0_0 defaults more-itertools 8.7.0 pyhd3eb1b0_0 defaults mpc 1.1.0 h6ef4df4_1 defaults mpfr 4.0.2 h9066e36_1 defaults mpmath 1.2.1 py37hecd8cb5_0 defaults msgpack-python 1.0.2 py37hf7b0b51_1 defaults multipledispatch 0.6.0 py37_0 defaults mypy_extensions 0.4.3 py37_0 defaults navigator-updater 0.2.1 py37_0 defaults nbclassic 0.2.6 pyhd3eb1b0_0 defaults nbclient 0.5.3 pyhd3eb1b0_0 defaults nbconvert 6.0.7 py37_0 defaults nbformat 5.1.3 pyhd3eb1b0_0 defaults ncurses 6.2 h0a44026_1 defaults nest-asyncio 1.5.1 pyhd3eb1b0_0 defaults networkx 2.5.1 pyhd3eb1b0_0 defaults nltk 3.6.1 pyhd3eb1b0_0 defaults nose 1.3.7 pyhd3eb1b0_1006 defaults notebook 6.3.0 py37hecd8cb5_0 defaults numba 0.53.1 py37hb2f4e1b_0 defaults numexpr 2.7.3 py37h5873af2_1 defaults numpy 1.20.2 py37h4b4dc7a_0 defaults numpy-base 1.20.2 py37he0bd621_0 defaults numpydoc 1.1.0 pyhd3eb1b0_1 defaults olefile 0.46 py37_0 defaults openjpeg 2.3.0 hb95cd4c_1 defaults openpyxl 3.0.7 pyhd3eb1b0_0 defaults openssl 1.1.1k h9ed2024_0 defaults packaging 20.9 pyhd3eb1b0_0 defaults pandas 1.2.4 py37h23ab428_0 defaults pandoc 2.12 hecd8cb5_0 defaults pandocfilters 1.4.3 py37hecd8cb5_1 defaults parso 0.7.0 py_0 defaults partd 1.2.0 pyhd3eb1b0_0 defaults path 15.1.2 py37hecd8cb5_0 defaults path.py 12.5.0 0 defaults pathlib2 2.3.5 py37hecd8cb5_2 defaults pathspec 0.7.0 py_0 defaults pathtools 0.1.2 py_1 defaults patsy 0.5.1 py37_0 defaults pcre 8.44 hb1e8313_0 defaults pep8 1.7.1 py37_0 defaults pexpect 4.8.0 pyhd3eb1b0_3 defaults pickleshare 0.7.5 pyhd3eb1b0_1003 defaults pillow 8.2.0 py37h5270095_0 defaults pip 20.2.3 pypi_0 pypi pkginfo 1.7.0 py37hecd8cb5_0 defaults pluggy 0.13.1 py37hecd8cb5_0 defaults ply 3.11 py37_0 defaults pooch 1.2.0 pypi_0 pypi poyo 0.5.0 pyhd3eb1b0_0 defaults prometheus_client 0.10.1 pyhd3eb1b0_0 defaults prompt-toolkit 3.0.17 pyh06a4308_0 defaults prompt_toolkit 3.0.17 hd3eb1b0_0 defaults psutil 5.8.0 py37h9ed2024_1 defaults ptyprocess 0.7.0 pyhd3eb1b0_2 defaults py 1.10.0 pyhd3eb1b0_0 defaults py-lief 0.10.1 py37haf313ee_0 defaults pyasn1 0.4.8 pypi_0 pypi pycodestyle 2.6.0 pyhd3eb1b0_0 defaults pycosat 0.6.3 py37h9ed2024_0 defaults pycparser 2.20 py_2 defaults pycrypto 2.6.1 py37haf1e3a3_10 defaults pycurl 7.43.0.6 py37hddc9c9b_0 defaults pydocstyle 6.0.0 pyhd3eb1b0_0 defaults pydot-ng 2.0.0 pypi_0 pypi pyerfa 1.7.3 py37h9ed2024_0 defaults pyflakes 2.2.0 pyhd3eb1b0_0 defaults pygments 2.8.1 pyhd3eb1b0_0 defaults pylint 2.7.4 py37hecd8cb5_1 defaults pyls-black 0.4.6 hd3eb1b0_0 defaults pyls-spyder 0.3.2 pyhd3eb1b0_0 defaults pyodbc 4.0.30 py37h0a44026_0 defaults pyopenssl 20.0.1 pyhd3eb1b0_1 defaults pyparsing 2.4.7 pyhd3eb1b0_0 defaults pyqt 5.9.2 py37h655552a_2 defaults pyrsistent 0.17.3 py37haf1e3a3_0 defaults pysocks 1.7.1 py37hecd8cb5_0 defaults pytables 3.6.1 py37h5bccee9_0 defaults pytest 6.2.3 py37hecd8cb5_2 defaults python 3.7.9 h26836e1_0 defaults python-dateutil 2.8.0 pypi_0 pypi python-jsonrpc-server 0.4.0 py_0 defaults python-language-server 0.36.2 pyhd3eb1b0_0 defaults python-libarchive-c 2.9 pyhd3eb1b0_1 defaults python-magic 0.4.18 pypi_0 pypi python-slugify 5.0.2 pyhd3eb1b0_0 defaults python.app 2 py37_10 defaults pytz 2021.1 pyhd3eb1b0_0 defaults pywavelets 1.1.1 py37haf1e3a3_2 defaults pyyaml 5.1.2 pypi_0 pypi pyzmq 20.0.0 py37h23ab428_1 defaults qdarkstyle 3.0.2 pyhd3eb1b0_0 defaults qstylizer 0.1.10 pyhd3eb1b0_0 defaults qt 5.9.7 h468cd18_1 defaults qtawesome 1.0.2 pyhd3eb1b0_0 defaults qtconsole 5.0.3 pyhd3eb1b0_0 defaults qtpy 1.9.0 py_0 defaults rdflib 5.0.0 pypi_0 pypi readline 8.1 h9ed2024_0 defaults regex 2021.4.4 py37h9ed2024_0 defaults requests 2.25.1 pyhd3eb1b0_0 defaults resampy 0.2.2 pypi_0 pypi ripgrep 12.1.1 0 defaults rope 0.18.0 py_0 defaults rsa 4.5 pypi_0 pypi rtree 0.9.7 py37hecd8cb5_1 defaults ruamel_yaml 0.15.100 py37h9ed2024_0 defaults s3transfer 0.2.1 pypi_0 pypi scikit-image 0.18.1 py37hb2f4e1b_0 defaults scikit-learn 0.24.1 py37hb2f4e1b_0 defaults scipy 1.6.2 py37hd5f7400_1 defaults seaborn 0.11.1 pyhd3eb1b0_0 defaults send2trash 1.5.0 pyhd3eb1b0_1 defaults setuptools 52.0.0 py37hecd8cb5_0 defaults simplegeneric 0.8.1 py37_2 defaults singledispatch 3.6.1 pyhd3eb1b0_1001 defaults sip 4.19.8 py37h0a44026_0 defaults six 1.15.0 py37hecd8cb5_0 defaults snappy 1.1.8 hb1e8313_0 defaults sniffio 1.2.0 py37hecd8cb5_1 defaults snowballstemmer 2.1.0 pyhd3eb1b0_0 defaults sortedcollections 2.1.0 pyhd3eb1b0_0 defaults sortedcontainers 2.3.0 pyhd3eb1b0_0 defaults soundfile 0.10.3.post1 pypi_0 pypi soupsieve 2.2.1 pyhd3eb1b0_0 defaults sphinx 4.0.1 pyhd3eb1b0_0 defaults sphinxcontrib 1.0 py37_1 defaults sphinxcontrib-applehelp 1.0.2 pyhd3eb1b0_0 defaults sphinxcontrib-devhelp 1.0.2 pyhd3eb1b0_0 defaults sphinxcontrib-htmlhelp 1.0.3 pyhd3eb1b0_0 defaults sphinxcontrib-jsmath 1.0.1 pyhd3eb1b0_0 defaults sphinxcontrib-qthelp 1.0.3 pyhd3eb1b0_0 defaults sphinxcontrib-serializinghtml 1.1.4 pyhd3eb1b0_0 defaults sphinxcontrib-websupport 1.2.4 py_0 defaults spyder 5.0.0 py37hecd8cb5_1 defaults spyder-kernels 2.0.1 py37hecd8cb5_0 defaults sqlalchemy 1.4.15 py37h9ed2024_0 defaults sqlite 3.35.4 hce871da_0 defaults statsmodels 0.12.2 py37h9ed2024_0 defaults sympy 1.8 py37hecd8cb5_0 defaults tbb 2020.3 h879752b_0 defaults tblib 1.7.0 py_0 defaults terminado 0.9.4 py37hecd8cb5_0 defaults testpath 0.4.4 pyhd3eb1b0_0 defaults text-unidecode 1.3 py_0 defaults textdistance 4.2.1 pyhd3eb1b0_0 defaults threadpoolctl 2.1.0 pyh5ca1d4c_0 defaults three-merge 0.1.1 pyhd3eb1b0_0 defaults tifffile 2021.4.8 pyhd3eb1b0_2 defaults tinycss 0.4 pyhd3eb1b0_1002 defaults tk 8.6.10 hb0a8c7a_0 defaults toml 0.10.2 pyhd3eb1b0_0 defaults toolz 0.11.1 pyhd3eb1b0_0 defaults tornado 6.1 py37h9ed2024_0 defaults tqdm 4.51.0 pypi_0 pypi traitlets 5.0.5 pyhd3eb1b0_0 defaults typed-ast 1.4.2 py37h9ed2024_1 defaults typing_extensions 3.7.4.3 pyha847dfd_0 defaults ujson 4.0.2 py37h23ab428_0 defaults unicodecsv 0.14.1 py37_0 defaults unidecode 1.2.0 pyhd3eb1b0_0 defaults unixodbc 2.3.9 haf1e3a3_0 defaults urllib3 1.26.4 pyhd3eb1b0_0 defaults validators 0.18.1 pypi_0 pypi watchdog 1.0.2 py37h9ed2024_1 defaults wcwidth 0.2.5 py_0 defaults webencodings 0.5.1 py37_1 defaults werkzeug 1.0.1 pyhd3eb1b0_0 defaults wheel 0.36.2 pyhd3eb1b0_0 defaults whichcraft 0.6.1 pyhd3eb1b0_0 defaults widgetsnbextension 3.5.1 py37_0 defaults wrapt 1.12.1 py37h1de35cc_1 defaults wurlitzer 2.1.0 py37hecd8cb5_0 defaults xlrd 2.0.1 pyhd3eb1b0_0 defaults xlsxwriter 1.3.8 pyhd3eb1b0_0 defaults xlwings 0.23.0 py37hecd8cb5_0 defaults xlwt 1.3.0 py37_0 defaults xmltodict 0.12.0 py_0 defaults xz 5.2.5 h1de35cc_0 defaults yaml 0.2.5 haf1e3a3_0 defaults yapf 0.31.0 pyhd3eb1b0_0 defaults zeromq 4.3.4 h23ab428_0 defaults zfp 0.5.5 h23ab428_6 defaults zict 2.0.0 pyhd3eb1b0_0 defaults zipp 3.4.1 pyhd3eb1b0_0 defaults zlib 1.2.11 h1de35cc_3 defaults zope 1.0 py37_1 defaults zope.event 4.5.0 py37_0 defaults zope.interface 5.3.0 py37h9ed2024_0 defaults zstd 1.4.5 h41d2c2f_0 defaults ```

[vandykej]

I have the same problem. I have also just gotten the message to upgrade and I also click on yes to upgrade now. I see some packages loading but then it just stopes and does not upgrade Anaconda Navigator.