anaconda-navigator ERROR download_api._get_url on Mac OS Monterey 12.6.8

maria-grigorieva commented 1 year ago

Checklist

[X] I added a descriptive title
[X] I searched for other issues and couldn't find a solution or duplication
[X] I already searched in Google and didn't find any good information or help
[X] I looked at the docs and didn't see anything to help

What happened?

Hi,

I work on Mac OS (Monterey 12.6.8). Until recently Anaconda Navigator worked perfectly, but a couple of days ago it failed to start. It stuck at "Loading applications" and throw an error:

2023-08-09 12:53:49,993 - ERROR download_api._get_url:415
Expecting value: line 1 column 1 (char 0)

Traceback (most recent call last):
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/widgets/main_window.py", line 541, in setup
    self.post_setup(conda_data=conda_data)
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/widgets/main_window.py", line 578, in post_setup
    self.tab_home.setup(conda_data)
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/widgets/tabs/home.py", line 169, in setup
    self.set_applications(applications, packages)
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/widgets/tabs/home.py", line 204, in set_applications
    apps = self.api.process_apps(applications, prefix=self.current_prefix)
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/anaconda_api.py", line 857, in process_apps
    versions=app.versions,
  File "/Users/maria/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/external_apps/vscode.py", line 69, in versions
    return [self.app_data.get('productVersion')]
AttributeError: 'str' object has no attribute 'get'

My conda version is 4.8.5.

I tried the following commands: conda install anaconda-navigator and then conda update -n base -c defaults conda

But it didn't help. Maybe I should fix some files? I didn't find working solution on the Internet...

Conda info

active environment : base
    active env location : /Users/maria/opt/anaconda3
            shell level : 1
       user config file : /Users/maria/.condarc
 populated config files : /Users/maria/.condarc
          conda version : 4.8.5
    conda-build version : 3.18.11
         python version : 3.8.3.final.0
       virtual packages : __osx=10.16
       base environment : /Users/maria/opt/anaconda3  (writable)
           channel URLs : https://repo.anaconda.com/pkgs/main/osx-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/osx-64
                          https://repo.anaconda.com/pkgs/r/noarch
          package cache : /Users/maria/opt/anaconda3/pkgs
                          /Users/maria/.conda/pkgs
       envs directories : /Users/maria/opt/anaconda3/envs
                          /Users/maria/.conda/envs
               platform : osx-64
             user-agent : conda/4.8.5 requests/2.24.0 CPython/3.8.3 Darwin/21.6.0 OSX/10.16
                UID:GID : 503:20
             netrc file : None
           offline mode : False

Conda config

==> /Users/maria/.condarc <==
ssl_verify: True

Conda list

# Name                    Version                   Build  Channel
_ipyw_jlab_nb_ext_conf    0.1.0                    py38_0    defaults
alabaster                 0.7.12                     py_0    defaults
anaconda                  2020.07                  py38_0    defaults
anaconda-client           1.7.2                    py38_0    defaults
anaconda-navigator        1.9.12                   py38_0    defaults
anaconda-project          0.8.4                      py_0    defaults
applaunchservices         0.2.1                      py_0    defaults
appnope                   0.1.0                 py38_1001    defaults
appscript                 1.1.1            py38haf1e3a3_0    defaults
argh                      0.26.2                   py38_0    defaults
asn1crypto                1.3.0                    py38_1    defaults
astroid                   2.4.2                    py38_0    defaults
astropy                   4.0.1.post1      py38h01d97ff_1    defaults
atomicwrites              1.4.0                      py_0    defaults
attrs                     19.3.0                     py_0    defaults
autopep8                  1.5.3                      py_0    defaults
babel                     2.8.0                      py_0    defaults
backcall                  0.2.0                      py_0    defaults
backports                 1.0                        py_2    defaults
backports.functools_lru_cache 1.6.4              pyhd3eb1b0_0    defaults
backports.shutil_get_terminal_size 1.0.0                    py38_2    defaults
backports.tempfile        1.0                pyhd3eb1b0_1    defaults
backports.weakref         1.0.post1                  py_1    defaults
beautifulsoup4            4.9.1                    py38_0    defaults
bitarray                  1.4.0            py38haf1e3a3_0    defaults
bkcharts                  0.2                      py38_0    defaults
blas                      1.0                         mkl    defaults
bleach                    3.1.5                      py_0    defaults
blosc                     1.19.0               hab81aa3_0    defaults
bokeh                     2.1.1                    py38_0    defaults
boto                      2.49.0                   py38_0    defaults
bottleneck                1.3.2            py38hf1fa96c_1    defaults
brotlipy                  0.7.0           py38haf1e3a3_1000    defaults
bzip2                     1.0.8                h1de35cc_0    defaults
ca-certificates           2020.6.24                     0    defaults
certifi                   2020.6.20                py38_0    defaults
cffi                      1.14.0           py38hc512035_1    defaults
chardet                   3.0.4                 py38_1003    defaults
click                     7.1.2                      py_0    defaults
cloudpickle               1.5.0                      py_0    defaults
clyent                    1.2.2                    py38_1    defaults
colorama                  0.4.3                      py_0    defaults
conda                     4.8.5                    py38_0    defaults
conda-build               3.18.11                  py38_0    defaults
conda-env                 2.6.0                         1    defaults
conda-package-handling    2.2.0            py38hecd8cb5_0    defaults
conda-package-streaming   0.9.0            py38hecd8cb5_0    defaults
conda-verify              3.4.2                      py_1    defaults
contextlib2               0.6.0.post1                py_0    defaults
cryptography              2.9.2            py38ha12b0ac_0    defaults
curl                      7.71.1               hb0a8c7a_1    defaults
cycler                    0.10.0                   py38_0    defaults
cython                    0.29.21          py38hb1e8313_0    defaults
cytoolz                   0.10.1           py38h1de35cc_0    defaults
dask                      2.20.0                     py_0    defaults
dask-core                 2.20.0                     py_0    defaults
dbus                      1.13.16              h18a8e69_0    defaults
decorator                 4.4.2                      py_0    defaults
defusedxml                0.6.0                      py_0    defaults
diff-match-patch          20200713                   py_0    defaults
distributed               2.20.0                   py38_0    defaults
docutils                  0.16                     py38_1    defaults
entrypoints               0.3                      py38_0    defaults
et_xmlfile                1.0.1                   py_1001    defaults
expat                     2.2.9                hb1e8313_2    defaults
fastcache                 1.1.0            py38h1de35cc_0    defaults
filelock                  3.0.12                     py_0    defaults
flake8                    3.8.3                      py_0    defaults
flask                     1.1.2                      py_0    defaults
freetype                  2.10.2               ha233b18_0    defaults
fsspec                    0.7.4                      py_0    defaults
future                    0.18.2                   py38_1    defaults
get_terminal_size         1.0.0                h7520d66_0    defaults
gettext                   0.19.8.1             hb0f4f8b_2    defaults
gevent                    20.6.2           py38haf1e3a3_0    defaults
glib                      2.65.0               hc5f4afa_0    defaults
glob2                     0.7                        py_0    defaults
gmp                       6.1.2                hb37e062_1    defaults
gmpy2                     2.0.8            py38h6ef4df4_3    defaults
greenlet                  0.4.16           py38haf1e3a3_0    defaults
h5py                      2.10.0           py38h3134771_0    defaults
hdf5                      1.10.4               hfa1e0ec_0    defaults
heapdict                  1.0.1                      py_0    defaults
html5lib                  1.1                        py_0    defaults
icu                       58.2                 h0a44026_3    defaults
idna                      2.10                       py_0    defaults
imageio                   2.9.0                      py_0    defaults
imagesize                 1.2.0                      py_0    defaults
importlib-metadata        1.7.0                    py38_0    defaults
importlib_metadata        1.7.0                         0    defaults
intel-openmp              2019.4                      233    defaults
intervaltree              3.0.2                      py_1    defaults
ipykernel                 5.3.2            py38h5ca1d4c_0    defaults
ipython                   7.16.1           py38h5ca1d4c_0    defaults
ipython_genutils          0.2.0                    py38_0    defaults
ipywidgets                7.5.1                      py_0    defaults
isort                     4.3.21                   py38_0    defaults
itsdangerous              1.1.0                      py_0    defaults
jbig                      2.1                  h4d881f8_0    defaults
jdcal                     1.4.1                      py_0    defaults
jedi                      0.17.1                   py38_0    defaults
jinja2                    2.11.2                     py_0    defaults
joblib                    0.16.0                     py_0    defaults
jpeg                      9b                   he5867d9_2    defaults
json5                     0.9.5                      py_0    defaults
jsonschema                3.2.0                    py38_1    defaults
jupyter                   1.0.0                    py38_7    defaults
jupyter_client            6.1.6                      py_0    defaults
jupyter_console           6.1.0                      py_0    defaults
jupyter_core              4.6.3                    py38_0    defaults
jupyterlab                2.1.5                      py_0    defaults
jupyterlab_server         1.2.0                      py_0    defaults
keyring                   21.2.1                   py38_0    defaults
kiwisolver                1.2.0            py38h04f5b5a_0    defaults
krb5                      1.18.2               h75d18d8_0    defaults
lazy-object-proxy         1.4.3            py38h1de35cc_0    defaults
lcms2                     2.11                 h92f6f08_0    defaults
libarchive                3.4.2                haa3ed63_0    defaults
libcurl                   7.71.1               h8a08a2b_1    defaults
libcxx                    10.0.0                        1    defaults
libedit                   3.1.20191231         h1de35cc_1    defaults
libffi                    3.3                  hb1e8313_2    defaults
libgfortran               3.0.1                h93005f0_2    defaults
libiconv                  1.16                 h1de35cc_0    defaults
liblief                   0.10.1               h0a44026_0    defaults
libllvm9                  9.0.1                h21ff451_1    defaults
libpng                    1.6.37               ha441bb4_0    defaults
libsodium                 1.0.18               h1de35cc_0    defaults
libspatialindex           1.9.3                h0a44026_0    defaults
libssh2                   1.9.0                ha12b0ac_1    defaults
libtiff                   4.1.0                hcb84e12_1    defaults
libxml2                   2.9.10               h3b9e6c8_1    defaults
libxslt                   1.1.34               h83b36ba_0    defaults
llvm-openmp               10.0.0               h28b9765_0    defaults
llvmlite                  0.33.0           py38ha11be7d_1    defaults
locket                    0.2.0                    py38_1    defaults
lxml                      4.5.2            py38h63b7cb6_0    defaults
lz4-c                     1.9.2                h0a44026_0    defaults
lzo                       2.10                 h1de35cc_2    defaults
markupsafe                1.1.1            py38h1de35cc_1    defaults
matplotlib                3.2.2                         0    defaults
matplotlib-base           3.2.2            py38h5670ca0_0    defaults
mccabe                    0.6.1                    py38_1    defaults
mistune                   0.8.4           py38h1de35cc_1001    defaults
mkl                       2019.4                      233    defaults
mkl-service               2.3.0            py38hfbe908c_0    defaults
mkl_fft                   1.1.0            py38hc64f4ea_0    defaults
mkl_random                1.1.1            py38h959d312_0    defaults
mock                      4.0.2                      py_0    defaults
more-itertools            8.4.0                      py_0    defaults
mpc                       1.1.0                h6ef4df4_1    defaults
mpfr                      4.0.2                h9066e36_1    defaults
mpmath                    1.1.0                    py38_0    defaults
msgpack-python            1.0.0            py38h04f5b5a_1    defaults
multipledispatch          0.6.0                    py38_0    defaults
navigator-updater         0.2.1                    py38_0    defaults
nbconvert                 5.6.1                    py38_1    defaults
nbformat                  5.0.7                      py_0    defaults
ncurses                   6.2                  h0a44026_1    defaults
networkx                  2.4                        py_1    defaults
nltk                      3.5                        py_0    defaults
nose                      1.3.7                 py38_1004    defaults
notebook                  6.0.3                    py38_0    defaults
numba                     0.50.1           py38h959d312_1    defaults
numexpr                   2.7.1            py38hce01a72_0    defaults
numpy                     1.18.5           py38h1da2735_0    defaults
numpy-base                1.18.5           py38h3304bdc_0    defaults
numpydoc                  1.1.0                      py_0    defaults
olefile                   0.46                       py_0    defaults
openpyxl                  3.0.4                      py_0    defaults
openssl                   1.1.1g               h1de35cc_0    defaults
packaging                 20.4                       py_0    defaults
pandas                    1.0.5            py38h959d312_0    defaults
pandoc                    2.10                          0    defaults
pandocfilters             1.4.2                    py38_1    defaults
parso                     0.7.0                      py_0    defaults
partd                     1.1.0                      py_0    defaults
path                      13.1.0                   py38_0    defaults
path.py                   12.4.0                        0    defaults
pathlib2                  2.3.5                    py38_1    defaults
pathtools                 0.1.2                      py_1    defaults
patsy                     0.5.1                    py38_0    defaults
pcre                      8.44                 hb1e8313_0    defaults
pep8                      1.7.1                    py38_0    defaults
pexpect                   4.8.0                    py38_1    defaults
pickleshare               0.7.5                 py38_1001    defaults
pillow                    7.2.0            py38ha54b6ba_0    defaults
pip                       20.1.1                   py38_1    defaults
pkginfo                   1.5.0.1                  py38_0    defaults
plotly                    4.11.0                     py_0    plotly
pluggy                    0.13.1                   py38_0    defaults
ply                       3.11                     py38_0    defaults
prometheus_client         0.8.0                      py_0    defaults
prompt-toolkit            3.0.5                      py_0    defaults
prompt_toolkit            3.0.5                         0    defaults
psutil                    5.7.0            py38h1de35cc_0    defaults
ptyprocess                0.6.0                    py38_0    defaults
py                        1.9.0                      py_0    defaults
py-lief                   0.10.1           py38haf313ee_0    defaults
pycodestyle               2.6.0                      py_0    defaults
pycosat                   0.6.3            py38h1de35cc_1    defaults
pycparser                 2.20                       py_2    defaults
pycurl                    7.43.0.5         py38ha12b0ac_0    defaults
pydocstyle                5.0.2                      py_0    defaults
pyflakes                  2.2.0                      py_0    defaults
pygments                  2.6.1                      py_0    defaults
pylint                    2.5.3                    py38_0    defaults
pyodbc                    4.0.30           py38h0a44026_0    defaults
pyopenssl                 19.1.0                     py_1    defaults
pyparsing                 2.4.7                      py_0    defaults
pyqt                      5.9.2            py38h655552a_2    defaults
pyrsistent                0.16.0           py38h1de35cc_0    defaults
pysocks                   1.7.1                    py38_1    defaults
pytables                  3.6.1            py38h4727e94_0    defaults
pytest                    5.4.3                    py38_0    defaults
python                    3.8.3                h26836e1_2    defaults
python-dateutil           2.8.1                      py_0    defaults
python-jsonrpc-server     0.3.4                      py_1    defaults
python-language-server    0.34.1                   py38_0    defaults
python-libarchive-c       2.9                        py_0    defaults
python.app                2                       py38_10    defaults
pytz                      2020.1                     py_0    defaults
pywavelets                1.1.1            py38h1de35cc_0    defaults
pyyaml                    5.3.1            py38haf1e3a3_1    defaults
pyzmq                     19.0.1           py38hb1e8313_1    defaults
qdarkstyle                2.8.1                      py_0    defaults
qt                        5.9.7                h468cd18_1    defaults
qtawesome                 0.7.2                      py_0    defaults
qtconsole                 4.7.5                      py_0    defaults
qtpy                      1.9.0                      py_0    defaults
readline                  8.0                  h1de35cc_0    defaults
regex                     2020.6.8         py38haf1e3a3_0    defaults
requests                  2.24.0                     py_0    defaults
retrying                  1.3.3              pyhd3eb1b0_2    defaults
ripgrep                   11.0.2               he32d670_0    defaults
rope                      0.17.0                     py_0    defaults
rtree                     0.9.4                    py38_1    defaults
ruamel_yaml               0.15.87          py38haf1e3a3_1    defaults
scikit-image              0.16.2           py38h6c726b0_0    defaults
scikit-learn              0.23.1           py38h603561c_0    defaults
scipy                     1.5.0            py38hbab996c_0    defaults
seaborn                   0.10.1                     py_0    defaults
send2trash                1.5.0                    py38_0    defaults
setuptools                49.2.0                   py38_0    defaults
simplegeneric             0.8.1                    py38_2    defaults
singledispatch            3.4.0.3                  py38_0    defaults
sip                       4.19.8           py38h0a44026_0    defaults
six                       1.15.0                     py_0    defaults
snappy                    1.1.8                hb1e8313_0    defaults
snowballstemmer           2.0.0                      py_0    defaults
sortedcollections         1.2.1                      py_0    defaults
sortedcontainers          2.2.2                      py_0    defaults
soupsieve                 2.0.1                      py_0    defaults
sphinx                    3.1.2                      py_0    defaults
sphinxcontrib             1.0                      py38_1    defaults
sphinxcontrib-applehelp   1.0.2                      py_0    defaults
sphinxcontrib-devhelp     1.0.2                      py_0    defaults
sphinxcontrib-htmlhelp    1.0.3                      py_0    defaults
sphinxcontrib-jsmath      1.0.1                      py_0    defaults
sphinxcontrib-qthelp      1.0.3                      py_0    defaults
sphinxcontrib-serializinghtml 1.1.4                      py_0    defaults
sphinxcontrib-websupport  1.2.3                      py_0    defaults
spyder                    4.1.4                    py38_0    defaults
spyder-kernels            1.9.2                    py38_0    defaults
sqlalchemy                1.3.18           py38haf1e3a3_0    defaults
sqlite                    3.32.3               hffcf06c_0    defaults
statsmodels               0.11.1           py38haf1e3a3_0    defaults
sympy                     1.6.1                    py38_0    defaults
tbb                       2020.0               h04f5b5a_0    defaults
tblib                     1.6.0                      py_0    defaults
terminado                 0.8.3                    py38_0    defaults
testpath                  0.4.4                      py_0    defaults
threadpoolctl             2.1.0              pyh5ca1d4c_0    defaults
tk                        8.6.10               hb0a8c7a_0    defaults
toml                      0.10.1                     py_0    defaults
toolz                     0.10.0                     py_0    defaults
tornado                   6.0.4            py38h1de35cc_1    defaults
tqdm                      4.47.0                     py_0    defaults
traitlets                 4.3.3                    py38_0    defaults
typing_extensions         3.7.4.2                    py_0    defaults
ujson                     1.35             py38h1de35cc_0    defaults
unicodecsv                0.14.1                   py38_0    defaults
unixodbc                  2.3.7                h1de35cc_0    defaults
urllib3                   1.25.9                     py_0    defaults
watchdog                  0.10.3           py38haf1e3a3_0    defaults
wcwidth                   0.2.5                      py_0    defaults
webencodings              0.5.1                    py38_1    defaults
werkzeug                  1.0.1                      py_0    defaults
wheel                     0.34.2                   py38_0    defaults
widgetsnbextension        3.5.1                    py38_0    defaults
wrapt                     1.11.2           py38h1de35cc_0    defaults
wurlitzer                 2.0.1                    py38_0    defaults
xlrd                      1.2.0                      py_0    defaults
xlsxwriter                1.2.9                      py_0    defaults
xlwings                   0.19.5                   py38_0    defaults
xlwt                      1.3.0                    py38_0    defaults
xmltodict                 0.12.0             pyhd3eb1b0_0    defaults
xz                        5.2.5                h1de35cc_0    defaults
yaml                      0.2.5                haf1e3a3_0    defaults
yapf                      0.30.0                     py_0    defaults
zeromq                    4.3.2                hb1e8313_2    defaults
zict                      2.0.0                      py_0    defaults
zipp                      3.1.0                      py_0    defaults
zlib                      1.2.11               h1de35cc_3    defaults
zope                      1.0                      py38_1    defaults
zope.event                4.4                      py38_0    defaults
zope.interface            4.7.1            py38h1de35cc_0    defaults
zstandard                 0.19.0           py38h6c40b1e_0    defaults
zstd                      1.4.5                h41d2c2f_0    defaults

Additional Context

No response

armurox commented 1 year ago

I'm having the same problem, did you manage to figure this out? (my version is 4.11.0, and I have a macOS (Big Sur Version 11.5.2). My guess is that it's an actual bug in the code where app_data is a str instead of some kind of dictionary, as it's supposed to be, but I have no clue how to fix it currently.

maria-grigorieva commented 1 year ago

I'm having the same problem, did you manage to figure this out? (my version is 4.11.0, and I have a macOS (Big Sur Version 11.5.2). My guess is that it's an actual bug in the code where app_data is a str instead of some kind of dictionary, as it's supposed to be, but I have no clue how to fix it currently.

I haven't fixed it yet. Waiting for the answer here.

armurox commented 1 year ago

I'm having the same problem, did you manage to figure this out? (my version is 4.11.0, and I have a macOS (Big Sur Version 11.5.2). My guess is that it's an actual bug in the code where app_data is a str instead of some kind of dictionary, as it's supposed to be, but I have no clue how to fix it currently. I ran conda update conda, and that seemed to get everything working

The previous solution I provided didn't seem to get everything working perfectly. The bug seems to be specifically in VScode, in detecting the vscode version. If you run anaconda-navigator in your terminal, you should get this link: /opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/anaconda_api.py , which you can click, and comment lines 847 to 863 out to get anaconda started. The downside of this method is that VSCode and Pycharm will not be present when you launch that app in this way, if those are tools you use. I'll try and get back to you with a better fix if I can find one.

Rick-Zo commented 1 year ago

I'm having the same problem on win10. It seems the vcsode website has some problems. Maybe you can try comment lines 857 in anaconda_api.py and save. # versions=app.versions Or try to use the fixed version code : versions=["1b8e8302e405050205e69b59abb3559592bb9e60"]

ContinuumIO / anaconda-issues