[X] I searched for other issues and couldn't find a solution or duplication
[X] I already searched in Google and didn't find any good information or help
[X] I looked at the docs and didn't see anything to help
What happened?
I wanted to start Anaconda Navigator and got an "Navigator Error: An unexpected error occurred on Navigator start-up".
The "Main Error: ('Email verification failed!', 403)" was there for the first time and I thought that I did not change anything between using Anaconda the last time and then. Even after reinstallment the error persists. Help is much appreciated!
This is the Traceback: Traceback
Traceback (most recent call last):
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\exceptions.py", line 109, in exception_handler
return_value = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py", line 137, in start_app
window = run_app(splash)
^^^^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py", line 59, in run_app
window = MainWindow(splash=splash)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\widgets\main_window__init.py", line 217, in init
self.api = AnacondaAPI()
^^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 1085, in AnacondaAPI
ANACONDA_API = _AnacondaAPI()
^^^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 70, in init
self._client_api = ClientAPI()
^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 667, in ClientAPI
CLIENT_API = _ClientAPI()
^^^^^^^^^^^^
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 144, in init__
self.reload_client()
File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 344, in reload_client
client.user()
File "C:\Users\st_sc\anaconda3\Lib\site-packages\binstar_client__init.py", line 247, in user
self._check_response(res)
File "C:\Users\st_sc\anaconda3\Lib\site-packages\binstar_client\init__.py", line 232, in _check_response
raise ErrCls(msg, res.status_code)
binstar_client.errors.BinstarError: ('Email verification failed!', 403)
Conda info
active environment : base
active env location : C:\Users\st_sc\anaconda3
shell level : 1
user config file : C:\Users\st_sc\.condarc
populated config files : C:\Users\st_sc\.condarc
conda version : 23.5.2
conda-build version : 3.25.0
python version : 3.11.3.final.0
virtual packages : __archspec=1=x86_64
__win=0=0
base environment : C:\Users\st_sc\anaconda3 (writable)
conda av data dir : C:\Users\st_sc\anaconda3\etc\conda
conda av metadata url : None
channel URLs : https://conda.anaconda.org/intel/win-64
https://conda.anaconda.org/intel/noarch
https://conda.anaconda.org/conda-forge/win-64
https://conda.anaconda.org/conda-forge/noarch
https://repo.anaconda.com/pkgs/main/win-64
https://repo.anaconda.com/pkgs/main/noarch
https://repo.anaconda.com/pkgs/r/win-64
https://repo.anaconda.com/pkgs/r/noarch
https://repo.anaconda.com/pkgs/msys2/win-64
https://repo.anaconda.com/pkgs/msys2/noarch
package cache : C:\Users\st_sc\anaconda3\pkgs
C:\Users\st_sc\.conda\pkgs
C:\Users\st_sc\AppData\Local\conda\conda\pkgs
envs directories : C:\Users\st_sc\anaconda3\envs
C:\Users\st_sc\.conda\envs
C:\Users\st_sc\AppData\Local\conda\conda\envs
platform : win-64
user-agent : conda/23.5.2 requests/2.29.0 CPython/3.11.3 Windows/10 Windows/10.0.22621
administrator : False
netrc file : None
offline mode : False
csoja
commented
1 year ago
Checklist
What happened?
I wanted to start Anaconda Navigator and got an "Navigator Error: An unexpected error occurred on Navigator start-up". The "Main Error: ('Email verification failed!', 403)" was there for the first time and I thought that I did not change anything between using Anaconda the last time and then. Even after reinstallment the error persists. Help is much appreciated!
This is the Traceback: Traceback Traceback (most recent call last): File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\exceptions.py", line 109, in exception_handler return_value = func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py", line 137, in start_app window = run_app(splash) ^^^^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py", line 59, in run_app window = MainWindow(splash=splash) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\widgets\main_window__init.py", line 217, in init self.api = AnacondaAPI() ^^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 1085, in AnacondaAPI ANACONDA_API = _AnacondaAPI() ^^^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 70, in init self._client_api = ClientAPI() ^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 667, in ClientAPI CLIENT_API = _ClientAPI() ^^^^^^^^^^^^ File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 144, in init__ self.reload_client() File "C:\Users\st_sc\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py", line 344, in reload_client client.user() File "C:\Users\st_sc\anaconda3\Lib\site-packages\binstar_client__init.py", line 247, in user self._check_response(res) File "C:\Users\st_sc\anaconda3\Lib\site-packages\binstar_client\init__.py", line 232, in _check_response raise ErrCls(msg, res.status_code) binstar_client.errors.BinstarError: ('Email verification failed!', 403)
Conda info
Conda config
Conda list
Additional Context
No response