[X] I searched for other issues and couldn't find a solution or duplication
[X] I already searched in Google and didn't find any good information or help
[X] I looked at the docs and didn't see anything to help
What happened?
Navigator Error
An unexpected error occurred on Navigator start-up
Report
Please report this issue in the anaconda issue tracker
Main Error
('Email verification failed!', 403)
Traceback
Traceback (most recent call last):
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/exceptions.py", line 109, in exception_handler
return_value = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/app/start.py", line 137, in start_app
window = run_app(splash)
^^^^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/app/start.py", line 59, in run_app
window = MainWindow(splash=splash)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/widgets/main_window/init.py", line 217, in init
self.api = AnacondaAPI()
^^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/anaconda_api.py", line 1085, in AnacondaAPI
ANACONDA_API = _AnacondaAPI()
^^^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/anaconda_api.py", line 70, in init
self._client_api = ClientAPI()
^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 667, in ClientAPI
CLIENT_API = _ClientAPI()
^^^^^^^^^^^^
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 144, in init
self.reload_client()
File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 344, in reload_client
client.user()
File "/home/qwill/anaconda3/lib/python3.11/site-packages/binstar_client/init.py", line 244, in user
self._check_response(res)
File "/home/qwill/anaconda3/lib/python3.11/site-packages/binstar_client/init.py", line 229, in _check_response
raise ErrCls(msg, res.status_code)
binstar_client.errors.BinstarError: ('Email verification failed!', 403)
Conda info
active environment : base
active env location : /home/qwill/anaconda3
shell level : 1
user config file : /home/qwill/.condarc
populated config files :
conda version : 23.7.2
conda-build version : 3.26.0
python version : 3.11.4.final.0
virtual packages : __archspec=1=x86_64
__glibc=2.37=0
__linux=6.2.0=0
__unix=0=0
base environment : /home/qwill/anaconda3 (writable)
conda av data dir : /home/qwill/anaconda3/etc/conda
conda av metadata url : None
channel URLs : https://repo.anaconda.com/pkgs/main/linux-64
https://repo.anaconda.com/pkgs/main/noarch
https://repo.anaconda.com/pkgs/r/linux-64
https://repo.anaconda.com/pkgs/r/noarch
package cache : /home/qwill/anaconda3/pkgs
/home/qwill/.conda/pkgs
envs directories : /home/qwill/anaconda3/envs
/home/qwill/.conda/envs
platform : linux-64
user-agent : conda/23.7.2 requests/2.31.0 CPython/3.11.4 Linux/6.2.0-32-generic ubuntu/23.04 glibc/2.37
UID:GID : 1000:1000
netrc file : None
offline mode : False
csoja
commented
1 year ago
Checklist
What happened?
Navigator Error An unexpected error occurred on Navigator start-up
Report Please report this issue in the anaconda issue tracker
Main Error ('Email verification failed!', 403) Traceback Traceback (most recent call last): File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/exceptions.py", line 109, in exception_handler return_value = func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/app/start.py", line 137, in start_app window = run_app(splash) ^^^^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/app/start.py", line 59, in run_app window = MainWindow(splash=splash) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/widgets/main_window/init.py", line 217, in init self.api = AnacondaAPI() ^^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/anaconda_api.py", line 1085, in AnacondaAPI ANACONDA_API = _AnacondaAPI() ^^^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/anaconda_api.py", line 70, in init self._client_api = ClientAPI() ^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 667, in ClientAPI CLIENT_API = _ClientAPI() ^^^^^^^^^^^^ File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 144, in init self.reload_client() File "/home/qwill/anaconda3/lib/python3.11/site-packages/anaconda_navigator/api/client_api.py", line 344, in reload_client client.user() File "/home/qwill/anaconda3/lib/python3.11/site-packages/binstar_client/init.py", line 244, in user self._check_response(res) File "/home/qwill/anaconda3/lib/python3.11/site-packages/binstar_client/init.py", line 229, in _check_response raise ErrCls(msg, res.status_code) binstar_client.errors.BinstarError: ('Email verification failed!', 403)
Conda info
Conda config
Conda list
Additional Context
After installing the updates for this error, even reinstalling the entire solution, it continues to generate the error...