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Anaconda Nagivator - UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 278: invalid continuation byte #13401

Open josmecedo opened 4 months ago

josmecedo commented 4 months ago

Checklist

What happened?

I'm trying to run anaconda Navigator and it doesn't start. I checked the error on CMD and it has a problem with byte 0xe9 (é) from my name josé. Have tried everything I found and I cand start it. I have tried to install AI Navigator and can't install it because of the same problem

(base) C:\ProgramData\anaconda3\Scripts>anaconda-navigator
Traceback (most recent call last):
  File "C:\ProgramData\anaconda3\Scripts\anaconda-navigator-script.py", line 10, in <module>
    sys.exit(main())
             ^^^^^^
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\app\main.py", line 112, in main
    clean_logs()
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\utils\logs\common.py", line 135, in clean_logs
    lines = load_log(path)
            ^^^^^^^^^^^^^^
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\utils\logs\common.py", line 158, in load_log
    for line in stream:
  File "<frozen codecs>", line 322, in decode
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 278: invalid continuation byte

(base) C:\ProgramData\anaconda3\Scripts>anaconda-navigator
Traceback (most recent call last):
  File "C:\ProgramData\anaconda3\Scripts\anaconda-navigator-script.py", line 10, in <module>
    sys.exit(main())
             ^^^^^^
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\app\main.py", line 112, in main
    clean_logs()
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\utils\logs\common.py", line 135, in clean_logs
    lines = load_log(path)
            ^^^^^^^^^^^^^^
  File "C:\ProgramData\anaconda3\Lib\site-packages\anaconda_navigator\utils\logs\common.py", line 158, in load_log
    for line in stream:
  File "<frozen codecs>", line 322, in decode
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 278: invalid continuation byte

Conda info

active environment : base
    active env location : C:\ProgramData\anaconda3
            shell level : 1
       user config file : C:\Users\José Macedo\.condarc
 populated config files :
          conda version : 24.5.0
    conda-build version : 24.5.1
         python version : 3.12.4.final.0
                 solver : libmamba (default)
       virtual packages : __archspec=1=skylake
                          __conda=24.5.0=0
                          __cuda=12.0=0
                          __win=0=0
       base environment : C:\ProgramData\anaconda3  (read only)
      conda av data dir : C:\ProgramData\anaconda3\etc\conda
  conda av metadata url : None
           channel URLs : https://repo.anaconda.com/pkgs/main/win-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/r/win-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://repo.anaconda.com/pkgs/msys2/win-64
                          https://repo.anaconda.com/pkgs/msys2/noarch
          package cache : C:\ProgramData\anaconda3\pkgs
                          C:\Users\José Macedo\.conda\pkgs
                          C:\Users\José Macedo\AppData\Local\conda\conda\pkgs
       envs directories : C:\Users\José Macedo\.conda\envs
                          C:\ProgramData\anaconda3\envs
                          C:\Users\José Macedo\AppData\Local\conda\conda\envs
               platform : win-64
             user-agent : conda/24.5.0 requests/2.32.2 CPython/3.12.4 Windows/11 Windows/10.0.22621 solver/libmamba conda-libmamba-solver/24.1.0 libmambapy/1.5.8 aau/0.4.4 c/. s/. e/.
          administrator : False
             netrc file : None
           offline mode : False

Conda config

==> envvars <==
allow_softlinks: False

Conda list

WARNING conda.gateways.disk.delete:unlink_or_rename_to_trash(182): Could not remove or rename C:\ProgramData\anaconda3\conda-meta\pywin32-305-py312h2bbff1b_0.json.  Please remove this file manually (you may need to reboot to free file handles)
# packages in environment at C:\ProgramData\anaconda3:
#
# Name                    Version                   Build  Channel
_anaconda_depends         2024.06             py312_mkl_2    defaults
abseil-cpp                20211102.0           hd77b12b_0    defaults
aiobotocore               2.12.3          py312haa95532_0    defaults
aiohttp                   3.9.5           py312h2bbff1b_0    defaults
aioitertools              0.7.1              pyhd3eb1b0_0    defaults
aiosignal                 1.2.0              pyhd3eb1b0_0    defaults
alabaster                 0.7.16          py312haa95532_0    defaults
altair                    5.0.1           py312haa95532_0    defaults
anaconda-anon-usage       0.4.4           py312hfc23b7f_100    defaults
anaconda-catalogs         0.2.0           py312haa95532_1    defaults
anaconda-client           1.12.3          py312haa95532_0    defaults
anaconda-cloud-auth       0.5.1           py312haa95532_0    defaults
anaconda-navigator        2.6.1           py312haa95532_2    defaults
anaconda-project          0.11.1          py312haa95532_0    defaults
annotated-types           0.6.0           py312haa95532_0    defaults
anyio                     4.2.0           py312haa95532_0    defaults
aom                       3.6.0                hd77b12b_0    defaults
appdirs                   1.4.4              pyhd3eb1b0_0    defaults
archspec                  0.2.3              pyhd3eb1b0_0    defaults
argon2-cffi               21.3.0             pyhd3eb1b0_0    defaults
argon2-cffi-bindings      21.2.0          py312h2bbff1b_0    defaults
arrow                     1.2.3           py312haa95532_1    defaults
arrow-cpp                 14.0.2               ha81ea56_1    defaults
astroid                   2.14.2          py312haa95532_0    defaults
astropy                   6.1.0           py312h4b0e54e_0    defaults
astropy-iers-data         0.2024.6.3.0.31.14 py312haa95532_0    defaults
asttokens                 2.0.5              pyhd3eb1b0_0    defaults
async-lru                 2.0.4           py312haa95532_0    defaults
atomicwrites              1.4.0                      py_0    defaults
attrs                     23.1.0          py312haa95532_0    defaults
automat                   20.2.0                     py_0    defaults
autopep8                  2.0.4              pyhd3eb1b0_0    defaults
aws-c-auth                0.6.19               h2bbff1b_0    defaults
aws-c-cal                 0.5.20               h2bbff1b_0    defaults
aws-c-common              0.8.5                h2bbff1b_0    defaults
aws-c-compression         0.2.16               h2bbff1b_0    defaults
aws-c-event-stream        0.2.15               hd77b12b_0    defaults
aws-c-http                0.6.25               h2bbff1b_0    defaults
aws-c-io                  0.13.10              h2bbff1b_0    defaults
aws-c-mqtt                0.7.13               h2bbff1b_0    defaults
aws-c-s3                  0.1.51               h2bbff1b_0    defaults
aws-c-sdkutils            0.1.6                h2bbff1b_0    defaults
aws-checksums             0.1.13               h2bbff1b_0    defaults
aws-crt-cpp               0.18.16              hd77b12b_0    defaults
aws-sdk-cpp               1.10.55              hd77b12b_0    defaults
babel                     2.11.0          py312haa95532_0    defaults
bcrypt                    3.2.0           py312h2bbff1b_1    defaults
beautifulsoup4            4.12.3          py312haa95532_0    defaults
binaryornot               0.4.4              pyhd3eb1b0_1    defaults
black                     24.4.2          py312haa95532_0    defaults
blas                      1.0                         mkl    defaults
bleach                    4.1.0              pyhd3eb1b0_0    defaults
blinker                   1.6.2           py312haa95532_0    defaults
blosc                     1.21.3               h6c2663c_0    defaults
bokeh                     3.4.1           py312hfc267ef_0    defaults
boltons                   23.0.0          py312haa95532_0    defaults
boost-cpp                 1.82.0               h59b6b97_2    defaults
botocore                  1.34.69         py312haa95532_0    defaults
bottleneck                1.3.7           py312he558020_0    defaults
brotli                    1.0.9                h2bbff1b_8    defaults
brotli-bin                1.0.9                h2bbff1b_8    defaults
brotli-python             1.0.9           py312hd77b12b_8    defaults
bzip2                     1.0.8                h2bbff1b_6    defaults
c-ares                    1.19.1               h2bbff1b_0    defaults
c-blosc2                  2.12.0               h2f4ed9d_0    defaults
ca-certificates           2024.3.11            haa95532_0    defaults
cachetools                5.3.3           py312haa95532_0    defaults
certifi                   2024.7.4        py312haa95532_0    defaults
cffi                      1.16.0          py312h2bbff1b_1    defaults
cfitsio                   3.470                h2bbff1b_7    defaults
chardet                   4.0.0           py312haa95532_1003    defaults
charls                    2.2.0                h6c2663c_0    defaults
charset-normalizer        2.0.4              pyhd3eb1b0_0    defaults
click                     8.1.7           py312haa95532_0    defaults
cloudpickle               2.2.1           py312haa95532_0    defaults
colorama                  0.4.6           py312haa95532_0    defaults
colorcet                  3.1.0           py312haa95532_0    defaults
comm                      0.2.1           py312haa95532_0    defaults
conda                     24.5.0          py312haa95532_0    defaults
conda-build               24.5.1          py312haa95532_0    defaults
conda-content-trust       0.2.0           py312haa95532_1    defaults
conda-index               0.5.0           py312haa95532_0    defaults
conda-libmamba-solver     24.1.0             pyhd3eb1b0_0    defaults
conda-pack                0.7.1           py312haa95532_0    defaults
conda-package-handling    2.3.0           py312haa95532_0    defaults
conda-package-streaming   0.10.0          py312haa95532_0    defaults
conda-repo-cli            1.0.88          py312haa95532_0    defaults
conda-token               0.5.0              pyhd3eb1b0_0    defaults
console_shortcut          0.1.1                haa95532_6    defaults
constantly                23.10.4         py312haa95532_0    defaults
contourpy                 1.2.0           py312h59b6b97_0    defaults
cookiecutter              2.6.0           py312haa95532_0    defaults
cryptography              42.0.5          py312h89fc84f_1    defaults
cssselect                 1.2.0           py312haa95532_0    defaults
curl                      8.7.1                he2ea4bf_0    defaults
cycler                    0.11.0             pyhd3eb1b0_0    defaults
cytoolz                   0.12.2          py312h2bbff1b_0    defaults
dask                      2024.5.0        py312haa95532_0    defaults
dask-core                 2024.5.0        py312haa95532_0    defaults
dask-expr                 1.1.0           py312haa95532_0    defaults
datashader                0.16.2          py312haa95532_0    defaults
dav1d                     1.2.1                h2bbff1b_0    defaults
debugpy                   1.6.7           py312hd77b12b_0    defaults
decorator                 5.1.1              pyhd3eb1b0_0    defaults
defusedxml                0.7.1              pyhd3eb1b0_0    defaults
diff-match-patch          20200713           pyhd3eb1b0_0    defaults
dill                      0.3.8           py312haa95532_0    defaults
distributed               2024.5.0        py312haa95532_0    defaults
distro                    1.9.0           py312haa95532_0    defaults
docstring-to-markdown     0.11            py312haa95532_0    defaults
docutils                  0.18.1          py312haa95532_3    defaults
entrypoints               0.4             py312haa95532_0    defaults
et_xmlfile                1.1.0           py312haa95532_1    defaults
executing                 0.8.3              pyhd3eb1b0_0    defaults
expat                     2.6.2                hd77b12b_0    defaults
filelock                  3.13.1          py312haa95532_0    defaults
flake8                    7.0.0           py312haa95532_0    defaults
flask                     3.0.3           py312haa95532_0    defaults
fmt                       9.1.0                h6d14046_1    defaults
fonttools                 4.51.0          py312h2bbff1b_0    defaults
freetype                  2.12.1               ha860e81_0    defaults
frozendict                2.4.2           py312haa95532_0    defaults
frozenlist                1.4.0           py312h2bbff1b_0    defaults
fsspec                    2024.3.1        py312haa95532_0    defaults
gensim                    4.3.2           py312hc7c4135_0    defaults
gflags                    2.2.2                hd77b12b_1    defaults
giflib                    5.2.1                h8cc25b3_3    defaults
gitdb                     4.0.7              pyhd3eb1b0_0    defaults
gitpython                 3.1.37          py312haa95532_0    defaults
glog                      0.5.0                hd77b12b_1    defaults
greenlet                  3.0.1           py312hd77b12b_0    defaults
grpc-cpp                  1.48.2               hfe90ff0_1    defaults
h5py                      3.11.0          py312h59a1360_0    defaults
hdf5                      1.12.1               h51c971a_3    defaults
heapdict                  1.0.1              pyhd3eb1b0_0    defaults
holoviews                 1.19.0          py312haa95532_0    defaults
hvplot                    0.10.0          py312haa95532_0    defaults
hyperlink                 21.0.0             pyhd3eb1b0_0    defaults
icc_rt                    2022.1.0             h6049295_2    defaults
icu                       73.1                 h6c2663c_0    defaults
idna                      3.7             py312haa95532_0    defaults
imagecodecs               2023.1.23       py312hd5bf116_1    defaults
imageio                   2.33.1          py312haa95532_0    defaults
imagesize                 1.4.1           py312haa95532_0    defaults
imbalanced-learn          0.12.3          py312haa95532_1    defaults
importlib-metadata        7.0.1           py312haa95532_0    defaults
incremental               22.10.0            pyhd3eb1b0_0    defaults
inflection                0.5.1           py312haa95532_1    defaults
iniconfig                 1.1.1              pyhd3eb1b0_0    defaults
intake                    0.7.0           py312haa95532_0    defaults
intel-openmp              2023.1.0         h59b6b97_46320    defaults
intervaltree              3.1.0              pyhd3eb1b0_0    defaults
ipykernel                 6.28.0          py312haa95532_0    defaults
ipython                   8.25.0          py312haa95532_0    defaults
ipython_genutils          0.2.0              pyhd3eb1b0_1    defaults
ipywidgets                7.8.1           py312haa95532_0    defaults
isort                     5.13.2          py312haa95532_0    defaults
itemadapter               0.3.0              pyhd3eb1b0_0    defaults
itemloaders               1.1.0           py312haa95532_0    defaults
itsdangerous              2.2.0           py312haa95532_0    defaults
jaraco.classes            3.2.1              pyhd3eb1b0_0    defaults
jedi                      0.18.1          py312haa95532_1    defaults
jellyfish                 1.0.1           py312h36a85e1_0    defaults
jinja2                    3.1.4           py312haa95532_0    defaults
jmespath                  1.0.1           py312haa95532_0    defaults
joblib                    1.4.2           py312haa95532_0    defaults
jpeg                      9e                   h2bbff1b_1    defaults
jq                        1.6                  haa95532_1    defaults
json5                     0.9.6              pyhd3eb1b0_0    defaults
jsonpatch                 1.33            py312haa95532_1    defaults
jsonpointer               2.1                pyhd3eb1b0_0    defaults
jsonschema                4.19.2          py312haa95532_0    defaults
jsonschema-specifications 2023.7.1        py312haa95532_0    defaults
jupyter                   1.0.0           py312haa95532_9    defaults
jupyter-lsp               2.2.0           py312haa95532_0    defaults
jupyter_client            8.6.0           py312haa95532_0    defaults
jupyter_console           6.6.3           py312haa95532_1    defaults
jupyter_core              5.7.2           py312haa95532_0    defaults
jupyter_events            0.10.0          py312haa95532_0    defaults
jupyter_server            2.14.1          py312haa95532_0    defaults
jupyter_server_terminals  0.4.4           py312haa95532_1    defaults
jupyterlab                4.0.11          py312haa95532_0    defaults
jupyterlab-variableinspector 3.1.0           py312haa95532_0    defaults
jupyterlab_pygments       0.1.2                      py_0    defaults
jupyterlab_server         2.25.1          py312haa95532_0    defaults
jupyterlab_widgets        1.0.0              pyhd3eb1b0_1    defaults
keyring                   24.3.1          py312haa95532_0    defaults
kiwisolver                1.4.4           py312hd77b12b_0    defaults
krb5                      1.20.1               h5b6d351_0    defaults
lazy-object-proxy         1.10.0          py312h2bbff1b_0    defaults
lazy_loader               0.4             py312haa95532_0    defaults
lcms2                     2.12                 h83e58a3_0    defaults
lerc                      3.0                  hd77b12b_0    defaults
libaec                    1.0.4                h33f27b4_1    defaults
libarchive                3.6.2                hb62f4d4_3    defaults
libavif                   0.11.1               h2bbff1b_0    defaults
libboost                  1.82.0               h3399ecb_2    defaults
libbrotlicommon           1.0.9                h2bbff1b_8    defaults
libbrotlidec              1.0.9                h2bbff1b_8    defaults
libbrotlienc              1.0.9                h2bbff1b_8    defaults
libclang                  14.0.6          default_hb5a9fac_1    defaults
libclang13                14.0.6          default_h8e68704_1    defaults
libcurl                   8.7.1                h86230a5_0    defaults
libdeflate                1.17                 h2bbff1b_1    defaults
libevent                  2.1.12               h56d1f94_1    defaults
libffi                    3.4.4                hd77b12b_1    defaults
libiconv                  1.16                 h2bbff1b_3    defaults
liblief                   0.12.3               hd77b12b_0    defaults
libmamba                  1.5.8                h99b1521_2    defaults
libmambapy                1.5.8           py312h77c03ed_2    defaults
libpng                    1.6.39               h8cc25b3_0    defaults
libpq                     12.17                h906ac69_0    defaults
libprotobuf               3.20.3               h23ce68f_0    defaults
libsodium                 1.0.18               h62dcd97_0    defaults
libsolv                   0.7.24               h23ce68f_1    defaults
libspatialindex           1.9.3                h6c2663c_0    defaults
libssh2                   1.11.0               h291bd65_0    defaults
libthrift                 0.15.0               h4364b78_2    defaults
libtiff                   4.5.1                hd77b12b_0    defaults
libwebp-base              1.3.2                h2bbff1b_0    defaults
libxml2                   2.10.4               h0ad7f3c_2    defaults
libxslt                   1.1.37               h2bbff1b_1    defaults
libzopfli                 1.0.3                ha925a31_0    defaults
linkify-it-py             2.0.0           py312haa95532_0    defaults
llvmlite                  0.42.0          py312hf2fb9eb_0    defaults
locket                    1.0.0           py312haa95532_0    defaults
lxml                      5.2.1           py312h09808a7_0    defaults
lz4                       4.3.2           py312h2bbff1b_0    defaults
lz4-c                     1.9.4                h2bbff1b_1    defaults
lzo                       2.10                 he774522_2    defaults
m2-msys2-runtime          2.5.0.17080.65c939c               3    defaults
m2-patch                  2.7.5                         2    defaults
m2w64-libwinpthread-git   5.0.0.4634.697f757               2    defaults
markdown                  3.4.1           py312haa95532_0    defaults
markdown-it-py            2.2.0           py312haa95532_1    defaults
markupsafe                2.1.3           py312h2bbff1b_0    defaults
matplotlib                3.8.4           py312haa95532_0    defaults
matplotlib-base           3.8.4           py312hc7c4135_0    defaults
matplotlib-inline         0.1.6           py312haa95532_0    defaults
mccabe                    0.7.0              pyhd3eb1b0_0    defaults
mdit-py-plugins           0.3.0           py312haa95532_0    defaults
mdurl                     0.1.0           py312haa95532_0    defaults
menuinst                  2.1.1           py312h5da7b33_0    defaults
mistune                   2.0.4           py312haa95532_0    defaults
mkl                       2023.1.0         h6b88ed4_46358    defaults
mkl-service               2.4.0           py312h2bbff1b_1    defaults
mkl_fft                   1.3.8           py312h2bbff1b_0    defaults
mkl_random                1.2.4           py312h59b6b97_0    defaults
more-itertools            10.1.0          py312haa95532_0    defaults
mpmath                    1.3.0           py312haa95532_0    defaults
msgpack-python            1.0.3           py312h59b6b97_0    defaults
msys2-conda-epoch         20160418                      1    defaults
multidict                 6.0.4           py312h2bbff1b_0    defaults
multipledispatch          0.6.0           py312haa95532_0    defaults
mypy                      1.10.0          py312h827c3e9_0    defaults
mypy_extensions           1.0.0           py312haa95532_0    defaults
navigator-updater         0.5.1           py312haa95532_0    defaults
nbclient                  0.8.0           py312haa95532_0    defaults
nbconvert                 7.10.0          py312haa95532_0    defaults
nbformat                  5.9.2           py312haa95532_0    defaults
nest-asyncio              1.6.0           py312haa95532_0    defaults
networkx                  3.2.1           py312haa95532_0    defaults
nltk                      3.8.1           py312haa95532_0    defaults
notebook                  7.0.8           py312haa95532_0    defaults
notebook-shim             0.2.3           py312haa95532_0    defaults
numba                     0.59.1          py312hc7c4135_0    defaults
numexpr                   2.8.7           py312h96b7d27_0    defaults
numpy                     1.26.4          py312hfd52020_0    defaults
numpy-base                1.26.4          py312h4dde369_0    defaults
numpydoc                  1.7.0           py312haa95532_0    defaults
openjpeg                  2.4.0                h4fc8c34_0    defaults
openpyxl                  3.1.2           py312h2bbff1b_0    defaults
openssl                   3.0.14               h827c3e9_0    defaults
orc                       1.7.4                h623e30f_1    defaults
overrides                 7.4.0           py312haa95532_0    defaults
packaging                 23.2            py312haa95532_0    defaults
pandas                    2.2.2           py312h0158946_0    defaults
pandocfilters             1.5.0              pyhd3eb1b0_0    defaults
panel                     1.4.4           py312haa95532_0    defaults
param                     2.1.0           py312haa95532_0    defaults
paramiko                  2.8.1              pyhd3eb1b0_0    defaults
parsel                    1.8.1           py312haa95532_0    defaults
parso                     0.8.3              pyhd3eb1b0_0    defaults
partd                     1.4.1           py312haa95532_0    defaults
pathspec                  0.10.3          py312haa95532_0    defaults
patsy                     0.5.6           py312haa95532_0    defaults
pcre2                     10.42                h0ff8eda_1    defaults
pexpect                   4.8.0              pyhd3eb1b0_3    defaults
pickleshare               0.7.5           pyhd3eb1b0_1003    defaults
pillow                    10.3.0          py312h2bbff1b_0    defaults
pip                       24.0            py312haa95532_0    defaults
pkce                      1.0.3           py312haa95532_0    defaults
pkginfo                   1.10.0          py312haa95532_0    defaults
platformdirs              3.10.0          py312haa95532_0    defaults
plotly                    5.22.0          py312hfc267ef_0    defaults
pluggy                    1.0.0           py312haa95532_1    defaults
ply                       3.11            py312haa95532_1    defaults
powershell_shortcut       0.0.1                haa95532_4    defaults
prometheus_client         0.14.1          py312haa95532_0    defaults
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zstd                      1.5.5                hd43e919_2    defaults

Additional Context

No response

Bazenr commented 4 months ago

delete <, encoding='utf-8'> in your "./anaconda3\Lib\site-packages\anaconda_navigator\utils\logs\common.py", line 158:

with open(log_file_path, 'r', encoding='utf-8') as stream:

IronEaterBeast commented 1 month ago

Same problem, just run

anaconda-navigator --reset

Then try launching again anaconda-navigator from the prompt.