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Can't open navigator #8927

Closed willjota closed 6 years ago

willjota commented 6 years ago

Actual Behavior

When I try to open my Anaconda Navigator using the app icon, it just flashes but doesn't open. When I type anaconda-navigator in my terminal window I get: pip._vendor.urllib3.contrib.pyopenssl as the KeyError.

I tried to updated my navigator by using conda update --all, but that didn't help.

The only difference between today and yesterday (when it did work) was I upgraded my pip and downloaded some libraries for a python-based dashboard...

Anaconda or Miniconda version: 4.3.23
Operating System: Mac OS-X
conda info
               platform : osx-64
          conda version : 4.3.23
       conda is private : False
      conda-env version : 4.3.23
    conda-build version : not installed
         python version : 2.7.13.final.0
       requests version : 2.18.4
       root environment : /anaconda  (writable)
    default environment : /anaconda
       envs directories : /anaconda/envs
                          /Users/jw/.conda/envs
          package cache : /anaconda/pkgs
                          /Users/jw/.conda/pkgs
           channel URLs : https://conda.anaconda.org/anaconda-fusion/osx-64
                          https://conda.anaconda.org/anaconda-fusion/noarch
                          https://repo.continuum.io/pkgs/free/osx-64
                          https://repo.continuum.io/pkgs/free/noarch
                          https://repo.continuum.io/pkgs/r/osx-64
                          https://repo.continuum.io/pkgs/r/noarch
                          https://repo.continuum.io/pkgs/pro/osx-64
                          https://repo.continuum.io/pkgs/pro/noarch
            config file : /Users/jw1032886/.condarc
             netrc file : None
           offline mode : False
             user-agent : conda/4.3.23 requests/2.18.4 CPython/2.7.13 Darwin/16.7.0 OSX/10.12.6    
                UID:GID : 702617742:1640205809
conda list --show-channel-urls
_license                  1.1                      py27_1    defaults
alabaster                 0.7.9                    py27_0    defaults
anaconda                  custom                   py27_0    defaults
anaconda-client           1.6.0                    py27_0    defaults
anaconda-navigator        1.5.2                    py27_0    defaults
anaconda-project          0.4.1                    py27_0    defaults
appnope                   0.1.0                    py27_0    defaults
appscript                 1.0.1                    py27_0    defaults
argcomplete               1.0.0                    py27_1    defaults
astroid                   1.4.9                    py27_0    defaults
astropy                   1.3                 np111py27_0    defaults
autocorrect               0.3.0                     <pip>
babel                     2.3.4                    py27_0    defaults
backports                 1.0                      py27_0    defaults
backports_abc             0.5                      py27_0    defaults
beautifulsoup4            4.5.3                    py27_0    defaults
bitarray                  0.8.1                    py27_0    defaults
blaze                     0.10.1                   py27_0    defaults
bokeh                     0.12.4                   py27_0    defaults
boto                      2.48.0                    <pip>
boto                      2.45.0                   py27_0    defaults
bottleneck                1.2.0               np111py27_0    defaults
breadability              0.1.20                    <pip>
bz2file                   0.98                      <pip>
cairo                     1.14.8                        0    defaults
cdecimal                  2.3                      py27_2    defaults
certifi                   2018.1.18                 <pip>
cffi                      1.9.1                    py27_0    defaults
chardet                   2.3.0                    py27_0    defaults
chardet                   3.0.4                     <pip>
chest                     0.2.3                    py27_0    defaults
click                     6.7                      py27_0    defaults
cloudpickle               0.2.2                    py27_0    defaults
clyent                    1.2.2                    py27_0    defaults
colorama                  0.3.7                    py27_0    defaults
conda                     4.3.23                   py27_0    defaults
conda-env                 2.6.0                         0    defaults
configobj                 5.0.6                    py27_0    defaults
configparser              3.5.0                    py27_0    defaults
contextlib2               0.5.4                    py27_0    defaults
cryptography              1.7.1                    py27_0    defaults
curl                      7.52.1                        0    defaults
cycler                    0.10.0                   py27_0    defaults
cython                    0.25.2                   py27_0    defaults
cytoolz                   0.8.2                    py27_0    defaults
dash                      0.21.0                    <pip>
dash-core-components      0.21.0                    <pip>
dash-html-components      0.9.0                     <pip>
dash-renderer             0.11.3                    <pip>
dask                      0.13.0                   py27_0    defaults
datashape                 0.5.4                    py27_0    defaults
decorator                 4.2.1                     <pip>
decorator                 4.0.11                   py27_0    defaults
dill                      0.2.5                    py27_0    defaults
docopt                    0.6.2                     <pip>
docutils                  0.13.1                   py27_0    defaults
entrypoints               0.2.2                    py27_0    defaults
enum34                    1.1.6                    py27_0    defaults
et_xmlfile                1.0.1                    py27_0    defaults
fastcache                 1.0.2                    py27_1    defaults
flask                     0.12                     py27_0    defaults
Flask-Compress            1.4.0                     <pip>
flask-cors                3.0.2                    py27_0    defaults
font-ttf-dejavu-sans-mono 2.37                          0    defaults
font-ttf-inconsolata      2.000                         0    defaults
font-ttf-source-code-pro  2.030                         0    defaults
font-ttf-ubuntu           0.83                          0    defaults
fontconfig                2.12.1                        3    defaults
fonts-continuum           1                             0    defaults
freetype                  2.5.5                         2    defaults
funcsigs                  1.0.2                    py27_0    defaults
functools32               3.2.3.2                  py27_0    defaults
futures                   3.0.5                    py27_0    defaults
gensim                    3.0.1                     <pip>
get_terminal_size         1.0.0                    py27_0    defaults
gettext                   0.19.8                        1    defaults
gevent                    1.2.1                    py27_0    defaults
glib                      2.50.2                        1    defaults
glueviz                   0.9.1                    py27_0    defaults
goslate                   1.5.1                     <pip>
greenlet                  0.4.11                   py27_0    defaults
grin                      1.2.1                    py27_3    defaults
gsl                       2.2.1                         0    defaults
h5py                      2.6.0               np111py27_2    defaults
harfbuzz                  0.9.39                        2    defaults
hdf5                      1.8.17                        1    defaults
heapdict                  1.0.0                    py27_1    defaults
icu                       54.1                          0    defaults
idna                      2.6                       <pip>
idna                      2.2                      py27_0    defaults
imagesize                 0.7.1                    py27_0    defaults
ipaddress                 1.0.18                   py27_0    defaults
ipykernel                 4.5.2                    py27_0    defaults
ipython                   5.1.0                    py27_1    defaults
ipython-genutils          0.2.0                     <pip>
ipython_genutils          0.1.0                    py27_0    defaults
ipywidgets                5.2.2                    py27_1    defaults
isort                     4.2.5                    py27_0    defaults
itsdangerous              0.24                     py27_0    defaults
jbig                      2.1                           0    defaults
jdcal                     1.3                      py27_0    defaults
jedi                      0.9.0                    py27_1    defaults
jinja2                    2.9.4                    py27_0    defaults
jpeg                      9b                            0    defaults
jsonschema                2.6.0                     <pip>
jsonschema                2.5.1                    py27_0    defaults
jupyter                   1.0.0                    py27_3    defaults
jupyter-core              4.4.0                     <pip>
jupyter-dashboards        0.7.0                     <pip>
jupyter_client            4.4.0                    py27_0    defaults
jupyter_console           5.0.0                    py27_0    defaults
jupyter_core              4.2.1                    py27_0    defaults
lazy-object-proxy         1.2.2                    py27_0    defaults
libffi                    3.2.1                         1    defaults
libgcc                    4.8.5                         1    defaults
libiconv                  1.14                          0    defaults
libpng                    1.6.27                        0    defaults
libtiff                   4.0.6                         3    defaults
libxml2                   2.9.4                         0    defaults
libxslt                   1.1.29                        0    defaults
llvmlite                  0.15.0                   py27_0    defaults
locket                    0.2.0                    py27_1    defaults
lxml                      3.7.2                    py27_0    defaults
markupsafe                0.23                     py27_2    defaults
matplotlib                2.0.0               np111py27_0    defaults
mistune                   0.7.3                    py27_1    defaults
mkl                       2017.0.1                      0    defaults
mkl-service               1.1.2                    py27_3    defaults
mpmath                    0.19                     py27_1    defaults
multipledispatch          0.4.9                    py27_0    defaults
nbconvert                 4.2.0                    py27_0    defaults
nbformat                  4.2.0                    py27_0    defaults
nbformat                  4.4.0                     <pip>
ncurses                   5.9                          10    defaults
networkx                  1.11                     py27_0    defaults
networkx-viewer           0.2.0                     <pip>
nltk                      3.2.2                    py27_0    defaults
nltk                      3.2.4                     <pip>
nose                      1.3.7                    py27_1    defaults
notebook                  4.3.1                    py27_0    defaults
numba                     0.30.1              np111py27_0    defaults
numexpr                   2.6.1               np111py27_2    defaults
numpy                     1.13.3                    <pip>
numpy                     1.11.3                   py27_0    defaults
numpydoc                  0.6.0                    py27_0    defaults
oauthlib                  2.0.6                     <pip>
odo                       0.5.0                    py27_1    defaults
olefile                   0.44                      <pip>
openpyxl                  2.4.1                    py27_0    defaults
openssl                   1.0.2k                        1    defaults
pandas                    0.19.2              np111py27_1    defaults
pandoc                    1.19.2.1                      0    defaults
pango                     1.40.3                        1    defaults
partd                     0.3.7                    py27_0    defaults
path.py                   10.0                     py27_0    defaults
pathlib2                  2.2.0                    py27_0    defaults
patsy                     0.4.1                    py27_0    defaults
pcre                      8.39                          1    defaults
pep8                      1.7.0                    py27_0    defaults
pexpect                   4.2.1                    py27_0    defaults
pickleshare               0.7.4                    py27_0    defaults
pillow                    4.0.0                    py27_0    defaults
pip                       9.0.2                     <pip>
pip                       9.0.1                    py27_1    defaults
pixman                    0.34.0                        0    defaults
plotly                    2.5.0                     <pip>
ply                       3.9                      py27_0    defaults
pocketsphinx              0.1.3                     <pip>
prompt_toolkit            1.0.9                    py27_0    defaults
psutil                    5.0.1                    py27_0    defaults
ptyprocess                0.5.1                    py27_0    defaults
py                        1.4.32                   py27_0    defaults
pyasn1                    0.1.9                    py27_0    defaults
PyAudio                   0.2.11                    <pip>
pyaudio                   0.2.7                    py27_0    defaults
pycosat                   0.6.1                    py27_1    defaults
pycparser                 2.17                     py27_0    defaults
pycrypto                  2.6.1                    py27_4    defaults
pycurl                    7.43.0                   py27_2    defaults
PyDictionary              1.5.2                     <pip>
pyenchant                 1.6.11                    <pip>
pyflakes                  1.5.0                    py27_0    defaults
pygments                  2.1.3                    py27_0    defaults
pylint                    1.6.4                    py27_1    defaults
pyopenssl                 16.2.0                   py27_0    defaults
pyparsing                 2.1.4                    py27_0    defaults
pyqt                      5.6.0                    py27_1    defaults
pysolr                    3.6.0                     <pip>
pytables                  3.3.0               np111py27_0    defaults
pytest                    3.0.5                    py27_0    defaults
python                    2.7.13                        0    defaults
python-dateutil           2.6.0                    py27_0    defaults
python.app                1.2                      py27_4    defaults
pytz                      2016.10                  py27_0    defaults
pytz                      2018.3                    <pip>
pyyaml                    3.12                     py27_0    defaults
pyzmq                     16.0.2                   py27_0    defaults
qt                        5.6.2                         0    defaults
qtawesome                 0.4.3                    py27_0    defaults
qtconsole                 4.2.1                    py27_1    defaults
qtpy                      1.2.1                    py27_0    defaults
r-assertthat              0.1                    r3.3.2_4    defaults
r-backports               1.0.4                  r3.3.2_0    defaults
r-base                    3.3.2                         1    defaults
r-base64enc               0.1_3                  r3.3.2_0    defaults
r-bh                      1.62.0_1               r3.3.2_0    defaults
r-bitops                  1.0_6                  r3.3.2_2    defaults
r-boot                    1.3_18                 r3.3.2_0    defaults
r-broom                   0.4.1                  r3.3.2_0    defaults
r-car                     2.1_4                  r3.3.2_0    defaults
r-caret                   6.0_73                 r3.3.2_0    defaults
r-catools                 1.17.1                 r3.3.2_2    defaults
r-class                   7.3_14                 r3.3.2_0    defaults
r-cluster                 2.0.5                  r3.3.2_0    defaults
r-codetools               0.2_15                 r3.3.2_0    defaults
r-colorspace              1.3_1                  r3.3.2_0    defaults
r-crayon                  1.3.2                  r3.3.2_0    defaults
r-curl                    2.3                    r3.3.2_0    defaults
r-data.table              1.10.0                 r3.3.2_0    defaults
r-dbi                     0.5_1                  r3.3.2_0    defaults
r-dichromat               2.0_0                  r3.3.2_2    defaults
r-digest                  0.6.10                 r3.3.2_0    defaults
r-dplyr                   0.5.0                  r3.3.2_0    defaults
r-essentials              1.5.2                  r3.3.2_0    defaults
r-evaluate                0.10                   r3.3.2_0    defaults
r-forcats                 0.1.1                  r3.3.2_0    defaults
r-foreach                 1.4.3                  r3.3.2_0    defaults
r-foreign                 0.8_67                 r3.3.2_0    defaults
r-formatr                 1.4                    r3.3.2_0    defaults
r-ggplot2                 2.2.0                  r3.3.2_0    defaults
r-gistr                   0.3.6                  r3.3.2_0    defaults
r-glmnet                  2.0_5                  r3.3.2_0    defaults
r-gtable                  0.2.0                  r3.3.2_0    defaults
r-haven                   1.0.0                  r3.3.2_0    defaults
r-hexbin                  1.27.1                 r3.3.2_0    defaults
r-highr                   0.6                    r3.3.2_0    defaults
r-hms                     0.3                    r3.3.2_0    defaults
r-htmltools               0.3.5                  r3.3.2_0    defaults
r-htmlwidgets             0.8                    r3.3.2_0    defaults
r-httpuv                  1.3.3                  r3.3.2_0    defaults
r-httr                    1.2.1                  r3.3.2_0    defaults
r-irdisplay               0.4.4                  r3.3.2_0    defaults
r-irkernel                0.7.1                  r3.3.2_0    defaults
r-iterators               1.0.8                  r3.3.2_0    defaults
r-jsonlite                1.1                    r3.3.2_0    defaults
r-kernsmooth              2.23_15                r3.3.2_0    defaults
r-knitr                   1.15.1                 r3.3.2_0    defaults
r-labeling                0.3                    r3.3.2_2    defaults
r-lattice                 0.20_34                r3.3.2_0    defaults
r-lazyeval                0.2.0                  r3.3.2_0    defaults
r-lme4                    1.1_12                 r3.3.2_0    defaults
r-lubridate               1.6.0                  r3.3.2_0    defaults
r-magrittr                1.5                    r3.3.2_2    defaults
r-maps                    3.1.1                  r3.3.2_0    defaults
r-markdown                0.7.7                  r3.3.2_2    defaults
r-mass                    7.3_45                 r3.3.2_0    defaults
r-matrix                  1.2_7.1                r3.3.2_0    defaults
r-matrixmodels            0.4_1                  r3.3.2_0    defaults
r-mgcv                    1.8_16                 r3.3.2_0    defaults
r-mime                    0.5                    r3.3.2_0    defaults
r-minqa                   1.2.4                  r3.3.2_2    defaults
r-mnormt                  1.5_5                  r3.3.2_0    defaults
r-modelmetrics            1.1.0                  r3.3.2_0    defaults
r-modelr                  0.1.0                  r3.3.2_0    defaults
r-munsell                 0.4.3                  r3.3.2_0    defaults
r-nlme                    3.1_128                r3.3.2_0    defaults
r-nloptr                  1.0.4                  r3.3.2_2    defaults
r-nnet                    7.3_12                 r3.3.2_0    defaults
r-openssl                 0.9.5                  r3.3.2_0    defaults
r-packrat                 0.4.8_1                r3.3.2_0    defaults
r-pbdzmq                  0.2_4                  r3.3.2_0    defaults
r-pbkrtest                0.4_6                  r3.3.2_0    defaults
r-pki                     0.1_3                  r3.3.2_0    defaults
r-plyr                    1.8.4                  r3.3.2_0    defaults
r-pryr                    0.1.2                  r3.3.2_0    defaults
r-psych                   1.6.9                  r3.3.2_0    defaults
r-purrr                   0.2.2                  r3.3.2_0    defaults
r-quantmod                0.4_7                  r3.3.2_0    defaults
r-quantreg                5.29                   r3.3.2_0    defaults
r-r6                      2.2.0                  r3.3.2_0    defaults
r-randomforest            4.6_12                 r3.3.2_0    defaults
r-rbokeh                  0.5.0                  r3.3.2_0    defaults
r-rcolorbrewer            1.1_2                  r3.3.2_3    defaults
r-rcpp                    0.12.8                 r3.3.2_0    defaults
r-rcppeigen               0.3.2.9.0              r3.3.2_0    defaults
r-rcurl                   1.95_4.8               r3.3.2_0    defaults
r-readr                   1.0.0                  r3.3.2_0    defaults
r-readxl                  0.1.1                  r3.3.2_0    defaults
r-recommended             3.3.2                  r3.3.2_0    defaults
r-repr                    0.10                   r3.3.2_0    defaults
r-reshape2                1.4.2                  r3.3.2_0    defaults
r-rjsonio                 1.3_0                  r3.3.2_2    defaults
r-rmarkdown               1.3                    r3.3.2_0    defaults
r-rpart                   4.1_10                 r3.3.2_0    defaults
r-rprojroot               1.1                    r3.3.2_0    defaults
r-rsconnect               0.7                    r3.3.2_0    defaults
r-rstudioapi              0.6                    r3.3.2_0    defaults
r-rvest                   0.3.2                  r3.3.2_0    defaults
r-scales                  0.4.1                  r3.3.2_0    defaults
r-selectr                 0.3_0                  r3.3.2_0    defaults
r-shiny                   0.14.2                 r3.3.2_0    defaults
r-sourcetools             0.1.5                  r3.3.2_0    defaults
r-sparsem                 1.74                   r3.3.2_0    defaults
r-spatial                 7.3_11                 r3.3.2_0    defaults
r-stringi                 1.1.2                  r3.3.2_0    defaults
r-stringr                 1.1.0                  r3.3.2_0    defaults
r-survival                2.40_1                 r3.3.2_0    defaults
r-tibble                  1.2                    r3.3.2_0    defaults
r-tidyr                   0.6.0                  r3.3.2_0    defaults
r-tidyverse               1.0.0                  r3.3.2_0    defaults
r-ttr                     0.23_1                 r3.3.2_0    defaults
r-uuid                    0.1_2                  r3.3.2_0    defaults
r-xml2                    1.0.0                  r3.3.2_0    defaults
r-xtable                  1.8_2                  r3.3.2_0    defaults
r-xts                     0.9_7                  r3.3.2_2    defaults
r-yaml                    2.1.14                 r3.3.2_0    defaults
r-zoo                     1.7_13                 r3.3.2_0    defaults
readline                  6.2                           2    defaults
redis                     3.2.0                         0    defaults
redis-py                  2.10.5                   py27_0    defaults
reportlab                 3.4.0                     <pip>
requests                  2.18.4                    <pip>
requests                  2.12.4                   py27_0    defaults
requests-oauthlib         0.8.0                     <pip>
rope                      0.9.4                    py27_1    defaults
rstudio                   1.0.136                       1    defaults
ruamel_yaml               0.11.14                  py27_1    defaults
scandir                   1.4                      py27_0    defaults
scikit-image              0.12.3              np111py27_1    defaults
scikit-learn              0.18.1              np111py27_1    defaults
scipy                     0.18.1              np111py27_1    defaults
scipy                     0.19.1                    <pip>
seaborn                   0.7.1                    py27_0    defaults
setuptools                27.2.0                   py27_0    defaults
simplegeneric             0.8.1                    py27_1    defaults
singledispatch            3.4.0.3                  py27_0    defaults
sip                       4.18                     py27_0    defaults
six                       1.10.0                   py27_0    defaults
six                       1.11.0                    <pip>
smart-open                1.5.3                     <pip>
snowballstemmer           1.2.1                    py27_0    defaults
sockjs-tornado            1.0.3                    py27_0    defaults
SpeechRecognition         3.7.1                     <pip>
sphinx                    1.5.1                    py27_0    defaults
spyder                    3.1.2                    py27_0    defaults
sqlalchemy                1.1.5                    py27_0    defaults
sqlite                    3.13.0                        0    defaults
ssl_match_hostname        3.4.0.2                  py27_1    defaults
statsmodels               0.6.1               np111py27_1    defaults
subprocess32              3.2.7                    py27_0    defaults
sumy                      0.7.0                     <pip>
sympy                     1.0                      py27_0    defaults
terminado                 0.6                      py27_0    defaults
textblob                  0.12.0                    <pip>
tk                        8.5.18                        0    defaults
toolz                     0.8.2                    py27_0    defaults
tornado                   4.4.2                    py27_0    defaults
traitlets                 4.3.1                    py27_0    defaults
traitlets                 4.3.2                     <pip>
twython                   3.6.0                     <pip>
unicodecsv                0.14.1                   py27_0    defaults
urllib3                   1.22                      <pip>
watson-developer-cloud    0.26.1                    <pip>
wcwidth                   0.1.7                    py27_0    defaults
werkzeug                  0.11.15                  py27_0    defaults
wheel                     0.29.0                   py27_0    defaults
widgetsnbextension        1.2.6                    py27_0    defaults
wordcloud                 1.3.1                     <pip>
wrapt                     1.10.8                   py27_0    defaults
xlrd                      1.0.0                    py27_0    defaults
xlsxwriter                0.9.6                    py27_0    defaults
xlwings                   0.10.2                   py27_0    defaults
xlwt                      1.2.0                    py27_0    defaults
xz                        5.2.2                         1    defaults
yaml                      0.1.6                         0    defaults
zeromq                    4.1.3                         0    defaults
zlib                      1.2.8                         3    defaults
goanpeca commented 6 years ago

@willjota if you try this:

conda install conda=4.4.11
conda install anaconda-navigator=1.8.1
willjota commented 6 years ago

Got the same error for both:

PackageNotFoundError: Packages missing in current channels:

  - conda 4.4.11*

We have searched for the packages in the following channels:

  - https://conda.anaconda.org/anaconda-fusion/osx-64
  - https://conda.anaconda.org/anaconda-fusion/noarch
  - https://repo.continuum.io/pkgs/free/osx-64
  - https://repo.continuum.io/pkgs/free/noarch
  - https://repo.continuum.io/pkgs/r/osx-64
  - https://repo.continuum.io/pkgs/r/noarch
  - https://repo.continuum.io/pkgs/pro/osx-64
  - https://repo.continuum.io/pkgs/pro/noarch
PackageNotFoundError: Packages missing in current channels:

  - anaconda-navigator 1.8.1*

We have searched for the packages in the following channels:

  - https://conda.anaconda.org/anaconda-fusion/osx-64
  - https://conda.anaconda.org/anaconda-fusion/noarch
  - https://repo.continuum.io/pkgs/free/osx-64
  - https://repo.continuum.io/pkgs/free/noarch
  - https://repo.continuum.io/pkgs/r/osx-64
  - https://repo.continuum.io/pkgs/r/noarch
  - https://repo.continuum.io/pkgs/pro/osx-64
  - https://repo.continuum.io/pkgs/pro/noarch
goanpeca commented 6 years ago

Please try

conda install conda=4.4.0

If it succeeds, then try the original advice

conda install conda=4.4.11
conda install anaconda-navigator=1.8.1
willjota commented 6 years ago

Hmmm. Same error as above:

PackageNotFoundError: Packages missing in current channels:

  - conda 4.4.0*

We have searched for the packages in the following channels:

  - https://conda.anaconda.org/anaconda-fusion/osx-64
  - https://conda.anaconda.org/anaconda-fusion/noarch
  - https://repo.continuum.io/pkgs/free/osx-64
  - https://repo.continuum.io/pkgs/free/noarch
  - https://repo.continuum.io/pkgs/r/osx-64
  - https://repo.continuum.io/pkgs/r/noarch
  - https://repo.continuum.io/pkgs/pro/osx-64
  - https://repo.continuum.io/pkgs/pro/noarch
goanpeca commented 6 years ago

How about

conda install conda=4.3.30

?

mingwandroid commented 6 years ago

It looks like you have customized your channels (probably by hardcoding them in ~/.condarc) and therefore do not have access to the new main channel (I say new, but it's quite old now really).

goanpeca commented 6 years ago

I think conda 4.3.23 did not include them, but 4.3.30 did

willjota commented 6 years ago

So 4.3.30 did work. Nevertheless, I still get the same KeyError as above when trying to open the navigator.

I'm not sure how I would've changed my channels. The only thing that was different between the last time I used navigator that worked and this time was install some libraries from Dash (https://dash.plot.ly/)

pip install dash==0.21.0  # The core dash backend
pip install dash-renderer==0.11.3  # The dash front-end
pip install dash-html-components==0.9.0  # HTML components
pip install dash-core-components==0.21.0  # Supercharged components
pip install plotly --upgrade  # Latest Plotly graphing library

And update my pip from 9.0.1 to 9.0.2 using

pip install --upgrade pip

goanpeca commented 6 years ago

It seems pip 9.0.2 has some issues?

https://github.com/pypa/pip/issues/5081

Also if 4.3.30 worked, now please update to the latest versions of conda and navigator

conda install conda=4.5
conda install anaconda-navigator=1.8.1
willjota commented 6 years ago

I successfully updated the versions of coda and navigator. Opening didn't work until I downgraded my pip to 9.0.1. So, thank you for sharing the link. I have downgraded using pip install pip==9.0.1 and was able to successfully open navigator. Thanks!!

goanpeca commented 6 years ago

Glad to be of help @willjota

XiaoWan534 commented 6 years ago

I have got the same problem and now have fixed it by following your guys' comments. Thanks a lot! @goanpeca @willjota

ccgarant commented 6 years ago

I had the same issue and downgrading from pip version 9.0.2 to 9.0.1 worked as well with pip install pip==9.0.1. Thank you!

victormaricato commented 6 years ago

I am running the same error since Friday (16/03) after updated pip to 9.0.2 from 9.0.1. Downgrading fixed the problem.

md-k-sarker commented 6 years ago

I also faced the same issue and downgrading from pip version 9.0.2 to 9.0.1 worked successfully. command: pip install pip==9.0.1. Thanks a lot!

mohanakrishna-bg commented 6 years ago

Helped me too! Thanks a ton!!

drm281 commented 6 years ago

Facing the same issue, but when I try downgrading the pip version from 9.0.2 to 9.0.1 - that also is giving error.

conda info Current conda install:

           platform : win-64
      conda version : 4.3.30
   conda is private : False
  conda-env version : 4.3.30
conda-build version : 3.0.27
     python version : 3.6.3.final.0
   requests version : 2.18.4
   root environment : C:\Users\debraj.mallik\AppData\Local\Continuum\anaconda3  (writable)
default environment : C:\Users\debraj.mallik\AppData\Local\Continuum\anaconda3
   envs directories : C:\Users\debraj.mallik\AppData\Local\Continuum\anaconda3\envs
                      C:\Users\debraj.mallik\AppData\Local\conda\conda\envs
                      C:\Users\debraj.mallik\.conda\envs
      package cache : C:\Users\debraj.mallik\AppData\Local\Continuum\anaconda3\pkgs
                      C:\Users\debraj.mallik\AppData\Local\conda\conda\pkgs
       channel URLs : https://repo.continuum.io/pkgs/main/win-64
                      https://repo.continuum.io/pkgs/main/noarch
                      https://repo.continuum.io/pkgs/free/win-64
                      https://repo.continuum.io/pkgs/free/noarch
                      https://repo.continuum.io/pkgs/r/win-64
                      https://repo.continuum.io/pkgs/r/noarch
                      https://repo.continuum.io/pkgs/pro/win-64
                      https://repo.continuum.io/pkgs/pro/noarch
                      https://repo.continuum.io/pkgs/msys2/win-64
                      https://repo.continuum.io/pkgs/msys2/noarch
        config file : C:\Users\debraj.mallik\.condarc
         netrc file : None
       offline mode : False
         user-agent : conda/4.3.30 requests/2.18.4 CPython/3.6.3 Windows/8.1 Windows/6.3.9600
      administrator : False

conda list --show-channel-urls

packages in environment at C:\Users\debraj.mallik\AppData\Local\Continuum\anaconda3:

# _ipyw_jlab_nb_ext_conf 0.1.0 py36he6757f0_0 defaults alabaster 0.7.10 py36hcd07829_0 defaults anaconda 5.0.1 py36h8316230_2 defaults anaconda-client 1.6.5 py36hd36550c_0 defaults anaconda-navigator 1.6.9 py36hc720852_0 defaults anaconda-project 0.8.0 py36h8b3bf89_0 defaults asn1crypto 0.22.0 py36h8e79faa_1 defaults astroid 1.5.3 py36h9d85297_0 defaults astropy 2.0.2 py36h06391c4_4 defaults babel 2.5.0 py36h35444c1_0 defaults backports 1.0 py36h81696a8_1 defaults backports.shutil_get_terminal_size 1.0.0 py36h79ab834_2 defaults beautifulsoup4 4.6.0 py36hd4cc5e8_1 defaults bitarray 0.8.1 py36h6af124b_0 defaults bkcharts 0.2 py36h7e685f7_0 defaults blaze 0.11.3 py36h8a29ca5_0 defaults bleach 2.0.0 py36h0a7e3d6_0 defaults bokeh 0.12.10 py36h0be3b39_0 defaults boto 2.48.0 py36h1a776d2_1 defaults bottleneck 1.2.1 py36hd119dfa_0 defaults bzip2 1.0.6 vc14hdec8e7a_1 [vc14] defaults ca-certificates 2017.08.26 h94faf87_0 defaults cachecontrol 0.12.3 py36hfe50d7b_0 defaults certifi 2017.7.27.1 py36h043bc9e_0 defaults cffi 1.10.0 py36hae3d1b5_1 defaults chardet 3.0.4 py36h420ce6e_1 defaults ChatterBot 0.8.4 chatterbot-corpus 1.1.1 click 6.7 py36hec8c647_0 defaults cloudpickle 0.4.0 py36h639d8dc_0 defaults clyent 1.2.2 py36hb10d595_1 defaults colorama 0.3.9 py36h029ae33_0 defaults comtypes 1.1.2 py36heb9b3d1_0 defaults conda 4.3.30 py36h7e176b0_0 defaults conda-build 3.0.27 py36h309a530_0 defaults conda-env 2.6.0 h36134e3_1 defaults conda-verify 2.0.0 py36h065de53_0 defaults console_shortcut 0.1.1 h6bb2dd7_3 defaults contextlib2 0.5.5 py36he5d52c0_0 defaults cryptography 2.0.3 py36h123decb_1 defaults curl 7.55.1 vc14hdaba4a4_3 [vc14] defaults curses-menu 0.5.0 cycler 0.10.0 py36h009560c_0 defaults cython 0.26.1 py36h18049ac_0 defaults cytoolz 0.8.2 py36h547e66e_0 defaults dask 0.15.3 py36h396fcb9_0 defaults dask-core 0.15.3 py36hd651449_0 defaults datashape 0.5.4 py36h5770b85_0 defaults decorator 4.1.2 py36he63a57b_0 defaults distlib 0.2.5 py36h51371be_0 defaults distributed 1.19.1 py36h8504682_0 defaults docutils 0.14 py36h6012d8f_0 defaults entrypoints 0.2.3 py36hfd66bb0_2 defaults et_xmlfile 1.0.1 py36h3d2d736_0 defaults fastcache 1.0.2 py36hffdae1b_0 defaults filelock 2.0.12 py36hd7ddd41_0 defaults flask 0.12.2 py36h98b5e8f_0 defaults flask-cors 3.0.3 py36h8a3855d_0 defaults freetype 2.8 vc14h17c9bdf_0 [vc14] defaults future 0.16.0 get_terminal_size 1.0.0 h38e98db_0 defaults gevent 1.2.2 py36h342a76c_0 defaults glob2 0.5 py36h11cc1bd_1 defaults greenlet 0.4.12 py36ha00ad21_0 defaults gTTS 1.2.2 gTTS-token 1.1.1 h5py 2.7.0 py36hfbe0a52_1 defaults hdf5 1.10.1 vc14hb361328_0 [vc14] defaults heapdict 1.0.0 py36h21fa5f4_0 defaults html5lib 0.999999999 py36ha09b1f3_0 defaults icc_rt 2017.0.4 h97af966_0 defaults icu 58.2 vc14hc45fdbb_0 [vc14] defaults idna 2.6 py36h148d497_1 defaults imageio 2.2.0 py36had6c2d2_0 defaults imagesize 0.7.1 py36he29f638_0 defaults intel-openmp 2018.0.0 hcd89f80_7 defaults ipykernel 4.6.1 py36hbb77b34_0 defaults ipython 6.1.0 py36h236ecc8_1 defaults ipython_genutils 0.2.0 py36h3c5d0ee_0 defaults ipywidgets 7.0.0 py36h2e74ada_0 defaults isort 4.2.15 py36h6198cc5_0 defaults itsdangerous 0.24 py36hb6c5a24_1 defaults jdcal 1.3 py36h64a5255_0 defaults jedi 0.10.2 py36hed927a0_0 defaults jinja2 2.9.6 py36h10aa3a0_1 defaults jpeg 9b vc14h4d7706e_1 [vc14] defaults jsonschema 2.6.0 py36h7636477_0 defaults jupyter 1.0.0 py36h422fd7e_2 defaults jupyter_client 5.1.0 py36h9902a9a_0 defaults jupyter_console 5.2.0 py36h6d89b47_1 defaults jupyter_core 4.3.0 py36h511e818_0 defaults jupyterlab 0.27.0 py36h34cc53b_2 defaults jupyterlab_launcher 0.4.0 py36h22c3ccf_0 defaults lazy-object-proxy 1.3.1 py36hd1c21d2_0 defaults libiconv 1.15 vc14h29686d3_5 [vc14] defaults libpng 1.6.32 vc14h5163883_3 [vc14] defaults libssh2 1.8.0 vc14hcf584a9_2 [vc14] defaults libtiff 4.0.8 vc14h04e2a1e_10 [vc14] defaults libxml2 2.9.4 vc14h8fd0f11_5 [vc14] defaults libxslt 1.1.29 vc14hf85b8d4_5 [vc14] defaults llvmlite 0.20.0 py36_0 defaults locket 0.2.0 py36hfed976d_1 defaults lockfile 0.12.2 py36h0468280_0 defaults lxml 4.1.0 py36h0dcd83c_0 defaults lzo 2.10 vc14h0a64fa6_1 [vc14] defaults markupsafe 1.0 py36h0e26971_1 defaults mathparse 0.1.1 matplotlib 2.1.0 py36h11b4b9c_0 defaults mccabe 0.6.1 py36hb41005a_1 defaults menuinst 1.4.10 py36h42196fb_0 defaults mistune 0.7.4 py36h4874169_0 defaults mkl 2018.0.0 h36b65af_4 defaults mkl-service 1.1.2 py36h57e144c_4 defaults mpmath 0.19 py36he326802_2 defaults msgpack-python 0.4.8 py36h58b1e9d_0 defaults multipledispatch 0.4.9 py36he44c36e_0 defaults navigator-updater 0.1.0 py36h8a7b86b_0 defaults nbconvert 5.3.1 py36h8dc0fde_0 defaults nbformat 4.4.0 py36h3a5bc1b_0 defaults networkx 2.0 py36hff991e3_0 defaults nltk 3.2.4 py36hd0e0a39_0 defaults nose 1.3.7 py36h1c3779e_2 defaults notebook 5.0.0 py36hd9fbf6f_2 defaults notify2 0.3.1 numba 0.35.0 np113py36_10 defaults numexpr 2.6.2 py36h7ca04dc_1 defaults numpy 1.13.3 py36ha320f96_0 defaults numpydoc 0.7.0 py36ha25429e_0 defaults oauthlib 2.0.7 odo 0.5.1 py36h7560279_0 defaults olefile 0.44 py36h0a7bdd2_0 defaults openpyxl 2.4.8 py36hf3b77f6_1 defaults openssl 1.0.2l vc14hcac20b0_2 [vc14] defaults packaging 16.8 py36ha0986f6_1 defaults pandas 0.20.3 py36hce827b7_2 defaults pandoc 1.19.2.1 hb2460c7_1 defaults pandocfilters 1.4.2 py36h3ef6317_1 defaults partd 0.3.8 py36hc8e763b_0 defaults path.py 10.3.1 py36h3dd8b46_0 defaults pathlib2 2.3.0 py36h7bfb78b_0 defaults patsy 0.4.1 py36h42cefec_0 defaults pep8 1.7.0 py36h0f3d67a_0 defaults pickleshare 0.7.4 py36h9de030f_0 defaults pillow 4.2.1 py36hdb25ab2_0 defaults pip 9.0.1 py36hadba87b_3 defaults pip 9.0.2 pkginfo 1.4.1 py36hb0f9cfa_1 defaults ply 3.10 py36h1211beb_0 defaults progress 1.3 py36hbeca8d3_0 defaults prompt_toolkit 1.0.15 py36h60b8f86_0 defaults psutil 5.4.0 py36h4e662fb_0 defaults py 1.4.34 py36ha4aca3a_1 defaults PyAutoGUI 0.9.36 pycodestyle 2.3.1 py36h7cc55cd_0 defaults pycosat 0.6.2 py36hf17546d_1 defaults pycparser 2.18 py36hd053e01_1 defaults pycrypto 2.6.1 py36he68e6e2_1 defaults pycurl 7.43.0 py36h086bf4c_3 defaults pyflakes 1.6.0 py36h0b975d6_0 defaults pygments 2.2.0 py36hb010967_0 defaults pylint 1.7.4 py36ha4e6ded_0 defaults pymongo 3.6.1 PyMsgBox 1.0.6 pyodbc 4.0.17 py36h0006bc2_0 defaults pyopenssl 17.2.0 py36h15ca2fc_0 defaults pyparsing 2.2.0 py36h785a196_1 defaults pyqt 5.6.0 py36hb5ed885_5 defaults PyScreeze 0.1.14 pysocks 1.6.7 py36h698d350_1 defaults pytables 3.4.2 py36h71138e3_2 defaults pytest 3.2.1 py36h753b05e_1 defaults python 3.6.3 h9e2ca53_1 defaults python-dateutil 2.6.1 py36h509ddcb_1 defaults python-twitter 3.4.1 PyTweening 1.0.3 pytz 2017.2 py36h05d413f_1 defaults pywavelets 0.5.2 py36hc649158_0 defaults pywin32 221 py36h9c10281_0 defaults pyyaml 3.12 py36h1d1928f_1 defaults pyzmq 16.0.2 py36h38c27d9_2 defaults qt 5.6.2 vc14h6f8c307_12 [vc14] defaults qtawesome 0.4.4 py36h5aa48f6_0 defaults qtconsole 4.3.1 py36h99a29a9_0 defaults qtpy 1.3.1 py36hb8717c5_0 defaults requests 2.18.4 py36h4371aae_1 defaults requests-oauthlib 0.8.0 rope 0.10.5 py36hcaf5641_0 defaults ruamel_yaml 0.11.14 py36h9b16331_2 defaults scikit-image 0.13.0 py36h6dffa3f_1 defaults scikit-learn 0.19.1 py36h53aea1b_0 defaults scipy 0.19.1 py36h7565378_3 defaults seaborn 0.8.0 py36h62cb67c_0 defaults setuptools 36.5.0 py36h65f9e6e_0 defaults simplegeneric 0.8.1 py36heab741f_0 defaults singledispatch 3.4.0.3 py36h17d0c80_0 defaults sip 4.18.1 py36h9c25514_2 defaults six 1.11.0 py36h4db2310_1 defaults snowballstemmer 1.2.1 py36h763602f_0 defaults sortedcollections 0.5.3 py36hbefa0ab_0 defaults sortedcontainers 1.5.7 py36ha90ac20_0 defaults sphinx 1.6.3 py36h9bb690b_0 defaults sphinxcontrib 1.0 py36hbbac3d2_1 defaults sphinxcontrib-websupport 1.0.1 py36hb5e5916_1 defaults spyder 3.2.4 py36h8845eaa_0 defaults SQLAlchemy 1.2.5 sqlalchemy 1.1.13 py36h5948d12_0 defaults sqlite 3.20.1 vc14h7ce8c62_1 [vc14] defaults statsmodels 0.8.0 py36h6189b4c_0 defaults sympy 1.1.1 py36h96708e0_0 defaults tblib 1.3.2 py36h30f5020_0 defaults testpath 0.3.1 py36h2698cfe_0 defaults tk 8.6.7 vc14hb68737d_1 [vc14] defaults toolz 0.8.2 py36he152a52_0 defaults tornado 4.5.2 py36h57f6048_0 defaults traitlets 4.3.2 py36h096827d_0 defaults typing 3.6.2 py36hb035bda_0 defaults unicodecsv 0.14.1 py36h6450c06_0 defaults urllib3 1.22 py36h276f60a_0 defaults vc 14 h2379b0c_2 defaults vs2015_runtime 14.0.25123 hd4c4e62_2 defaults wcwidth 0.1.7 py36h3d5aa90_0 defaults webencodings 0.5.1 py36h67c50ae_1 defaults werkzeug 0.12.2 py36h866a736_0 defaults wheel 0.29.0 py36h6ce6cde_1 defaults widgetsnbextension 3.0.2 py36h364476f_1 defaults win_inet_pton 1.0.1 py36he67d7fd_1 defaults win_unicode_console 0.5 py36hcdbd4b5_0 defaults wincertstore 0.2 py36h7fe50ca_0 defaults winspeech 1.0.1 wrapt 1.10.11 py36he5f5981_0 defaults xlrd 1.1.0 py36h1cb58dc_1 defaults xlsxwriter 1.0.2 py36hf723b7d_0 defaults xlwings 0.11.4 py36hd3cf94d_0 defaults xlwt 1.3.0 py36h1a4751e_0 defaults yaml 0.1.7 vc14hb31d195_1 [vc14] defaults zict 0.1.3 py36h2d8e73e_0 defaults zlib 1.2.11 vc14h1cdd9ab_1 [vc14] defaults

pip install pip==9.0.1 Collecting pip==9.0.1 Cache entry deserialization failed, entry ignored Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.Verified HTTPSConnection object at 0x000000F927986128>: Failed to establish a new connection: [Errno 11002] getaddrinfo failed',)': /simple/pip/ Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.Verified HTTPSConnection object at 0x000000F927986A20>: Failed to establish a new connection: [Errno 11002] getaddrinfo failed',)': /simple/pip/ Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.Verified HTTPSConnection object at 0x000000F927986358>: Failed to establish a new connection: [Errno 11002] getaddrinfo failed',)': /simple/pip/ Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.Verified HTTPSConnection object at 0x000000F9279A0128>: Failed to establish a new connection: [Errno 11002] getaddrinfo failed',)': /simple/pip/ Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.Verified HTTPSConnection object at 0x000000F927FD6EF0>: Failed to establish a new connection: [Errno 11002] getaddrinfo failed',)': /simple/pip/ Could not find a version that satisfies the requirement pip==9.0.1 (from versions: ) No matching distribution found for pip==9.0.1

drm281 commented 6 years ago

The issue got resolved - the company firewall was not allowing the pip downgrade. Thanks anyways