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Anaconda issue tracking
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Anaconda Navigator failing to open #9829

Open aniura opened 6 years ago

aniura commented 6 years ago

Actual Behavior

After typing anaconda-navigator in the console, it shows the initializing image and stays there

Expected Behavior

Navigator starts

??

Steps to Reproduce

Type anaconda-navigator in the console

Anaconda or Miniconda version:

conda 4.5.8

Operating System:

Linux aniura-Inspiron-7460 4.10.0-21-generic #23~16.04.1-Ubuntu SMP Tue May 2 12:57:17 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

conda info
active environment : None
       user config file : /home/aniura/.condarc
 populated config files : /home/aniura/.condarc
          conda version : 4.5.8
    conda-build version : not installed
         python version : 3.6.1.final.0
       base environment : /home/aniura/anaconda3  (writable)
           channel URLs : https://repo.anaconda.com/pkgs/main/linux-64
                          https://repo.anaconda.com/pkgs/main/noarch
                          https://repo.anaconda.com/pkgs/free/linux-64
                          https://repo.anaconda.com/pkgs/free/noarch
                          https://repo.anaconda.com/pkgs/r/linux-64
                          https://repo.anaconda.com/pkgs/r/noarch
                          https://repo.anaconda.com/pkgs/pro/linux-64
                          https://repo.anaconda.com/pkgs/pro/noarch
          package cache : /home/aniura/anaconda3/pkgs
                          /home/aniura/.conda/pkgs
       envs directories : /home/aniura/anaconda3/envs
                          /home/aniura/.conda/envs
               platform : linux-64
             user-agent : conda/4.5.8 requests/2.14.2 CPython/3.6.1 Linux/4.10.0-21-generic linuxmint/18.1 glibc/2.23
                UID:GID : 1000:1000
             netrc file : None
           offline mode : False
conda list --show-channel-urls
# packages in environment at /home/aniura/anaconda3:
#
# Name                    Version                   Build  Channel
_license                  1.1                      py36_1    defaults
alabaster                 0.7.10                   py36_0    defaults
anaconda                  custom                   py36_0    defaults
anaconda-client           1.6.11                   py36_0    defaults
anaconda-navigator        1.8.4                    py36_0    defaults
anaconda-project          0.6.0                    py36_0    defaults
asn1crypto                0.22.0                   py36_0    defaults
astroid                   1.4.9                    py36_0    defaults
astropy                   1.3.2               np112py36_0    defaults
babel                     2.4.0                    py36_0    defaults
backports                 1.0                      py36_0    defaults
beautifulsoup4            4.6.0                    py36_0    defaults
bitarray                  0.8.1                    py36_0    defaults
blaze                     0.10.1                   py36_0    defaults
bleach                    1.5.0                    py36_0    defaults
bokeh                     0.12.5                   py36_1    defaults
boto                      2.46.1                   py36_0    defaults
bottleneck                1.2.1               np112py36_0    defaults
ca-certificates           2018.03.07                    0    defaults
cairo                     1.14.8                        0    defaults
certifi                   2018.4.16                py36_0    defaults
cffi                      1.10.0                   py36_0    defaults
chardet                   3.0.3                    py36_0    defaults
click                     6.7                      py36_0    defaults
cloudpickle               0.2.2                    py36_0    defaults
clyent                    1.2.2                    py36_0    defaults
colorama                  0.3.9                    py36_0    defaults
conda                     4.5.8                    py36_0    defaults
conda-env                 2.6.0                         1    defaults
contextlib2               0.5.5                    py36_0    defaults
cryptography              1.8.1                    py36_0    defaults
curl                      7.52.1                        0    defaults
cycler                    0.10.0                   py36_0    defaults
cython                    0.25.2                   py36_0    defaults
cytoolz                   0.8.2                    py36_0    defaults
dask                      0.14.3                   py36_1    defaults
datashape                 0.5.4                    py36_0    defaults
dbus                      1.10.10                       0    defaults
decorator                 4.0.11                   py36_0    defaults
distributed               1.16.3                   py36_0    defaults
docutils                  0.13.1                   py36_0    defaults
entrypoints               0.2.2                    py36_1    defaults
et_xmlfile                1.0.1                    py36_0    defaults
expat                     2.1.0                         0    defaults
fastcache                 1.0.2                    py36_1    defaults
flask                     0.12.2                   py36_0    defaults
flask-cors                3.0.2                    py36_0    defaults
fontconfig                2.12.1                        3    defaults
freetype                  2.5.5                         2    defaults
get_terminal_size         1.0.0                    py36_0    defaults
gevent                    1.2.1                    py36_0    defaults
glib                      2.50.2                        1    defaults
greenlet                  0.4.12                   py36_0    defaults
gst-plugins-base          1.8.0                         0    defaults
gstreamer                 1.8.0                         0    defaults
h5py                      2.7.0               np112py36_0    defaults
harfbuzz                  0.9.39                        2    defaults
hdf5                      1.8.17                        1    defaults
heapdict                  1.0.0                    py36_1    defaults
html5lib                  0.999                    py36_0    defaults
icu                       54.1                          0    defaults
idna                      2.5                      py36_0    defaults
imagesize                 0.7.1                    py36_0    defaults
ipykernel                 4.6.1                    py36_0    defaults
ipython                   5.3.0                    py36_0    defaults
ipython_genutils          0.2.0                    py36_0    defaults
ipywidgets                6.0.0                    py36_0    defaults
isort                     4.2.5                    py36_0    defaults
itsdangerous              0.24                     py36_0    defaults
jbig                      2.1                           0    defaults
jdcal                     1.3                      py36_0    defaults
jedi                      0.10.2                   py36_2    defaults
jinja2                    2.9.6                    py36_0    defaults
jpeg                      9b                            0    defaults
jsonschema                2.6.0                    py36_0    defaults
jupyter                   1.0.0                    py36_3    defaults
jupyter_client            5.0.1                    py36_0    defaults
jupyter_console           5.1.0                    py36_0    defaults
jupyter_core              4.3.0                    py36_0    defaults
lazy-object-proxy         1.2.2                    py36_0    defaults
libffi                    3.2.1                         1    defaults
libgcc                    4.8.5                         2    defaults
libgcc-ng                 7.2.0                hdf63c60_3    defaults
libgfortran               3.0.0                         1    defaults
libiconv                  1.14                          0    defaults
libpng                    1.6.27                        0    defaults
libsodium                 1.0.10                        0    defaults
libtiff                   4.0.6                         3    defaults
libtool                   2.4.2                         0    defaults
libxcb                    1.12                          1    defaults
libxml2                   2.9.4                         0    defaults
libxslt                   1.1.29                        0    defaults
llvmlite                  0.18.0                   py36_0    defaults
locket                    0.2.0                    py36_1    defaults
lxml                      3.7.3                    py36_0    defaults
markupsafe                0.23                     py36_2    defaults
matplotlib                2.0.2               np112py36_0    defaults
mistune                   0.7.4                    py36_0    defaults
mkl                       2017.0.1                      0    defaults
mkl-service               1.1.2                    py36_3    defaults
mpmath                    0.19                     py36_1    defaults
msgpack-python            0.4.8                    py36_0    defaults
multipledispatch          0.4.9                    py36_0    defaults
navigator-updater         0.2.1                    py36_0    defaults
nbconvert                 5.1.1                    py36_0    defaults
nbformat                  4.4.0                    py36_0    defaults
networkx                  1.11                     py36_0    defaults
nltk                      3.2.3                    py36_0    defaults
nose                      1.3.7                    py36_1    defaults
notebook                  5.0.0                    py36_0    defaults
numba                     0.33.0              np112py36_0    defaults
numexpr                   2.6.2               np112py36_0    defaults
numpy                     1.12.1                   py36_0    defaults
numpydoc                  0.6.0                    py36_0    defaults
odo                       0.5.0                    py36_1    defaults
olefile                   0.44                     py36_0    defaults
openpyxl                  2.4.7                    py36_0    defaults
openssl                   1.0.2o               h20670df_0    defaults
packaging                 16.8                     py36_0    defaults
pandas                    0.20.1              np112py36_0    defaults
pandocfilters             1.4.1                    py36_0    defaults
pango                     1.40.3                        1    defaults
partd                     0.3.8                    py36_0    defaults
path.py                   10.3.1                   py36_0    defaults
pathlib2                  2.2.1                    py36_0    defaults
patsy                     0.4.1                    py36_0    defaults
pcre                      8.39                          1    defaults
pep8                      1.7.0                    py36_0    defaults
pexpect                   4.2.1                    py36_0    defaults
pickleshare               0.7.4                    py36_0    defaults
pillow                    4.1.1                    py36_0    defaults
pip                       9.0.1                    py36_1    defaults
pixman                    0.34.0                        0    defaults
ply                       3.10                     py36_0    defaults
prompt_toolkit            1.0.14                   py36_0    defaults
psutil                    5.2.2                    py36_0    defaults
ptyprocess                0.5.1                    py36_0    defaults
py                        1.4.33                   py36_0    defaults
pycosat                   0.6.3            py36h14c3975_0    defaults
pycparser                 2.17                     py36_0    defaults
pycrypto                  2.6.1                    py36_6    defaults
pycurl                    7.43.0                   py36_2    defaults
pyflakes                  1.5.0                    py36_0    defaults
pygments                  2.2.0                    py36_0    defaults
pylint                    1.6.4                    py36_1    defaults
pyodbc                    4.0.16                   py36_0    defaults
pyopenssl                 17.0.0                   py36_0    defaults
pyparsing                 2.1.4                    py36_0    defaults
pyqt                      5.6.0                    py36_2    defaults
pytables                  3.3.0               np112py36_0    defaults
pytest                    3.0.7                    py36_0    defaults
python                    3.6.1                         2    defaults
python-dateutil           2.7.3                    py36_0    defaults
pytz                      2017.2                   py36_0    defaults
pywavelets                0.5.2               np112py36_0    defaults
pyyaml                    3.12                     py36_0    defaults
pyzmq                     16.0.2                   py36_0    defaults
qt                        5.6.2                         4    defaults
qtawesome                 0.4.4                    py36_0    defaults
qtconsole                 4.3.0                    py36_0    defaults
qtpy                      1.4.2                    py36_1    defaults
readline                  6.2                           2    defaults
requests                  2.14.2                   py36_0    defaults
rope                      0.9.4                    py36_1    defaults
ruamel_yaml               0.11.14                  py36_1    defaults
scikit-image              0.13.0              np112py36_0    defaults
scikit-learn              0.18.1              np112py36_1    defaults
scipy                     0.19.0              np112py36_0    defaults
seaborn                   0.7.1                    py36_0    defaults
setuptools                39.2.0                   py36_0    defaults
simplegeneric             0.8.1                    py36_1    defaults
singledispatch            3.4.0.3                  py36_0    defaults
sip                       4.18                     py36_0    defaults
six                       1.10.0                   py36_0    defaults
snowballstemmer           1.2.1                    py36_0    defaults
sortedcollections         0.5.3                    py36_0    defaults
sortedcontainers          1.5.7                    py36_0    defaults
sphinx                    1.5.6                    py36_0    defaults
spyder                    3.1.4                    py36_0    defaults
sqlalchemy                1.1.9                    py36_0    defaults
sqlite                    3.13.0                        0    defaults
statsmodels               0.8.0               np112py36_0    defaults
sympy                     1.0                      py36_0    defaults
tblib                     1.3.2                    py36_0    defaults
terminado                 0.6                      py36_0    defaults
testpath                  0.3                      py36_0    defaults
tk                        8.5.18                        0    defaults
toolz                     0.8.2                    py36_0    defaults
tornado                   4.5.1                    py36_0    defaults
traitlets                 4.3.2                    py36_0    defaults
unicodecsv                0.14.1                   py36_0    defaults
unixodbc                  2.3.4                         0    defaults
wcwidth                   0.1.7                    py36_0    defaults
werkzeug                  0.12.2                   py36_0    defaults
wheel                     0.29.0                   py36_0    defaults
widgetsnbextension        2.0.0                    py36_0    defaults
wrapt                     1.10.10                  py36_0    defaults
xlrd                      1.0.0                    py36_0    defaults
xlsxwriter                0.9.6                    py36_0    defaults
xlwt                      1.2.0                    py36_0    defaults
xz                        5.2.2                         1    defaults
yaml                      0.1.6                         0    defaults
zeromq                    4.1.5                         0    defaults
zict                      0.1.2                    py36_0    defaults
zlib                      1.2.8                         3    defaults
goanpeca commented 6 years ago

@aniura are you behind a proxy or firewall?

Also the latest version is 1.8.7 could you update?

Please remember to update to the latest version of Navigator to include the latest fixes.

Open a terminal (on Linux or Mac) or the Anaconda Command Prompt (on windows) and type:

conda update conda
conda update anaconda-navigator
conda update navigator-updater
aniura commented 6 years ago

I do not know if I am behind a proxy or firewall, but I don't think so.

I typed the commands you recommended but the message was: All requested packages already installed. Should I install a new version of anaconda-client? The version installed is 1.6.11

Thanks

goanpeca commented 6 years ago

I was talking about anaconda-navigator

conda install anaconda-navigator=1.8.7
aniura commented 6 years ago

After the installation it remained the same behavior: the navigator doesn't lunch.

goanpeca commented 6 years ago

what is the traceback on the Terminal when running with

anaconda-navigator --debug

Please attach as a file.

aniura commented 6 years ago

@goanpeca, the traceback is attached. The navigator opened after some minutes

debug.txt

pedrohasantiago commented 6 years ago

I was having the exact same problem on Linux, even after conda update --all. In the system monitor, I could see the process relating to anaconda-navigator started running but "slept" just after some seconds.

I thought I was not behind any proxy or firewall. But I tried the solution in a similar closed issue and the navigator started working. First, I tested opening the navigator while connected to my 4G. It worked. Then, I tested opening while connected to my local cable internet after rebooting modem and router and it worked again.

aniura commented 6 years ago

ok, I will test connected to the cable internet, thanks

aniura commented 6 years ago

didn't work. Maybe I must wait for a new update ...

wvwhome commented 5 years ago

Just downloaded for CentOS 7, Anaconda 2018.12 Python 3 64 bit. Same issue repeatedly. No proxy.