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Contour-Document-Imaging / contours-ai-example

Sample code for Contours AI implementations
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SDK crashes right after tapping `Begin` on intro screen #32

Closed jpeckner closed 6 months ago

jpeckner commented 6 months ago

SDK version: iOS v1.9.0

Steps to reproduce:

  1. Call contoursSDK.initializeSDK() and present the returned UIViewController
  2. Tap Begin
  3. App crashes right afterwards, and sends this to Crashlytics:
Screenshot 2024-04-24 at 10 59 33 AM

Frequency: fortunately, this is very rare so far, so we'd like to fix it quickly before it potentially grows. I also somehow managed to reproduce it in a test build (not sure how it got into that state, only that it did), and the crash kept occurring despite repeatedly relaunching the app and trying again. The only way I found to resolve the crash was to delete and reinstall the app entirely, which isn't an acceptable UX.

Note: to keep app details confidential, I'll privately email the full stack trace, and a video I made of the crash occurring, directly to UrbanFT.

faraz-ahmad-uft commented 6 months ago

@jpeckner - This issue has been fixed for iOS in v1.9.1 release.

Closing the issue.