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ConvergenceUS / Faith-Trends

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Unable to create new users #6

Closed rikalively closed 7 years ago

rikalively commented 7 years ago

Unable to create new users - I created myself two different users on FaithTrends and I haven’t received the invitations in my inbox. The users and the emails are showing up on the user page, I just cannot access either accounts to login.

bikash02 commented 7 years ago

I will give you update within 30minutes

bikash02 commented 7 years ago

@rikalively Please login into the system using your credentials and try to add new user.The email will go to user's valid email address and once they will click or verify the activation link,the profile will get ready for them. http://cleonix.biz/faithtrends/login

bikash02 commented 7 years ago

If the users not activated their profile,you can't access them.One more thing,please check the spam inbox as well.Please keep me update if the email goes to spam.

rikalively commented 7 years ago

It worked this time! Wonderful!!

Now I deleted the old users that I tried to create since the accounts were not created. It won't let me recreate those accounts with those emails. Is there a way to change this?

Thank you so much

bikash02 commented 7 years ago

If the system allow you to delete the data permanently from the database then you'll be able to use the emails.But now the system don't permit it.

Note: If you provide me the users email I will make it for you from the database.

bikash02 commented 7 years ago

@rikalively I have removed the emails from the system.Please try to add using the same email.

rikalively commented 7 years ago

I was able to open the account. Thank you @bikash02