With records being created via the API, emails are sent to account holders with no context, so we should make the following changes:
Make the email come from lantern@cottagelabs.com
Prefix the subject like with "Lantern:"
Update the text to read
Dear {person}
We've just started processing a batch of identifiers for you, and you can see the process of the job here: {url}.
If you didn't submit this request yourself, it probably means that another service is running it on your behalf, so this is just to keep you informed about what's happening with your account; you don't need to do anything else.
You'll get another email when your job has completed.
The Lantern Team
P.S This is an automated email, please do not reply to it.
Similarly for the job completed email
Dear {person}
We've just finished processing a batch of identifiers for you, and you can download the final results here: {url}.
If you didn't submit the original request yourself, it probably means that another service was running it on your behalf, so this is just to keep you informed about what's happening with your account; you don't need to do anything else.
The Lantern Team
P.S This is an automated email, please do not reply to it.
In the case that the user has an account where we know their actual name, can we also use that as {person}.
markmacgillivray
commented
7 years ago
With records being created via the API, emails are sent to account holders with no context, so we should make the following changes:
Dear {person}
We've just started processing a batch of identifiers for you, and you can see the process of the job here: {url}.
If you didn't submit this request yourself, it probably means that another service is running it on your behalf, so this is just to keep you informed about what's happening with your account; you don't need to do anything else.
You'll get another email when your job has completed.
The Lantern Team
P.S This is an automated email, please do not reply to it.
Dear {person}
We've just finished processing a batch of identifiers for you, and you can download the final results here: {url}.
If you didn't submit the original request yourself, it probably means that another service was running it on your behalf, so this is just to keep you informed about what's happening with your account; you don't need to do anything else.
The Lantern Team
P.S This is an automated email, please do not reply to it.
In the case that the user has an account where we know their actual name, can we also use that as {person}.