Closed richard-jones closed 7 years ago
It would be good if we can distinguish between the kinds of errors the users might see:
Maybe others?
Another error condition:
Also, contact email should be lantern@cottagelabs.com
The quota mentioned above is no longer relevant, but:
If the user experiences an upload error, they see something like
Sorry, there has been an error with your submission. Please try again. If you continue go receive an error, please contact us@cottagelabs.com with the following error information: {"readyState":0,"responseText":"","status":0,"statusText":"error"}”
The status information doesn't seem to say very much, and it will probably be confusing to users. Is there a way that we can give them something easier to look at, or more informative? For example, in previous systems we've given the users a magic number (a uuid) which has been logged at our end, so we can track their request through the logs to debug it.