CottageLabs / LanternPM

Lantern meta repository for product management
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make upload error message to user more user-friendly #38

Closed richard-jones closed 7 years ago

richard-jones commented 8 years ago

If the user experiences an upload error, they see something like

Sorry, there has been an error with your submission. Please try again. If you continue go receive an error, please contact us@cottagelabs.com with the following error information: {"readyState":0,"responseText":"","status":0,"statusText":"error"}”

The status information doesn't seem to say very much, and it will probably be confusing to users. Is there a way that we can give them something easier to look at, or more informative? For example, in previous systems we've given the users a magic number (a uuid) which has been logged at our end, so we can track their request through the logs to debug it.

richard-jones commented 8 years ago

It would be good if we can distinguish between the kinds of errors the users might see:

Maybe others?

emanuil-tolev commented 8 years ago
richard-jones commented 8 years ago

Another error condition:

Also, contact email should be lantern@cottagelabs.com

richard-jones commented 7 years ago

The quota mentioned above is no longer relevant, but: