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CounterpartyXCP / counterwallet

Counterparty web wallet
https://counterwallet.io
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Submitting a Support ticket from CW gives an error #729

Closed ivanaszuber closed 8 years ago

ivanaszuber commented 9 years ago

When trying to submit a support ticket from Counterwallet, this pops out:

failoverAPI: Call failed (failed over across all servers). Method: create_support_case; Last error: JSON-RPC Error:
Type: Server error

Code: -32000

Message: Sending of support emails are disabled on the server: no SUPPORT_EMAIL address set
robby-d commented 9 years ago

give it another try. this was due to https://github.com/CounterpartyXCP/federatednode_build/issues/238

ivanaszuber commented 9 years ago

I get a shorter message now

failoverAPI: Call failed (failed over across all servers). Method: create_support_case; Last error: undefined

I'll give another try later.

ivanaszuber commented 9 years ago

Ah sorry, seems CW is down again. I was already logged in when I tried this. I'll try when it's back up.

robby-d commented 9 years ago

Eh, counterblock is showing this again: 2015-04-22-T17:06:41+0000:WARNING:util:Bad status code returned: '503'. result body: '{"data": "Counterparty database is behind backend.", "code": -32000, "message": "Server error"}'. -- Waiting 3 seconds before trying again...

connection problem to counterparty-server. I'll restart bitcoind/counterparty-server and see if that resolves it.

ivanaszuber commented 9 years ago

CW is back online but I still get the error :/