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CpanelInc / tech-acctinfo

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Not looking at etc/userdatadomains #3

Open iamfasal opened 8 months ago

iamfasal commented 8 months ago

In our case, the domain was present in the /etc/userdatadomains which is not looking up by this script and was been failing to add it to the cPanel.

egrep domain.com /etc/userdatadomains

domain.com: domain==root==main==dmscurtainsandblinds.com.au==/public_html==179.35.11.223:80======0==ea-php74

The above entry was present, masked the domain and IP for security reasons. Include reviewing the file /etc/userdatadomains too within this script --cruft switch.

cPanelPeter commented 8 months ago

The /etc/userdatadomains file is checked when doing a --cruft check. Has been for years.
I tested it just now on a test domain called weboptimizer.tld

/etc/userdatadomains [EXISTS]

You stated that the domain was present in the /etc/userdatadomains file? What makes you think the cruft check is not working?

Note that the acctinfo script only gathers data, it does not modify anything. It can't add missing data to the file, that has to be done manually.

If the domain is NOT getting added to the /etc/userdatadomains file, then that's a problem that should be looked at by the cPanel Support team. Please open a ticket with your license provider.