As a customer service representative, I want to efficiently handle customers during the check-in process, whether they have a reservation or not, in order to provide the best experience for customers

StevenTran18 commented 8 months ago

Acceptance criteria:

Develop a user-friendly interface for the check-in process, accommodating customers with or without reservations
Implement a system to create a new reservation for customer without a reservation
Make a reservation confirmation in the system by verifying customer reservation
Implement a rental agreement review process into the system for customers with their confirmed reservations
Implement payment processing with the confirmed reservations

Priorities: High: Create UI check-in for both reservation and non-reservations scenario Med: Implement new reservation creation and reservation confirmation, while ensuring accuracy and security Low:

Implement the rental agreement review process and payment processing for customers with confirmed reservations
Implement some customizable options in the check-in process for specific customer needs.

ElectricalEngineerStudent commented 7 months ago

Sequence Diagram

ElectricalEngineerStudent commented 7 months ago

Activity Diagram

CrazyComrades / crazy_comrades-soen341projectW2024

As a customer service representative, I want to efficiently handle customers during the check-in process, whether they have a reservation or not, in order to provide the best experience for customers #37

Sequence Diagram

Activity Diagram