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CrealityOfficial / CrealityPrint

GNU General Public License v3.0
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Program does not display correctly on Dell Precision M4800 #92

Open sgraber opened 1 month ago

sgraber commented 1 month ago

When the program starts, it does not maximize properly nor does the mouse properly select anything on screen. The mouse, when clicked, selects items about 1 cm below where the mouse is currently positioned. Any idea why this is happening? System information with the following resolution settings below. As you can see from the screenshots, the mouse is well above the item its selecting, circled in red. In the final screenshot, you can see that the program never maximizes properly either.

Screenshot (5)

Device name Dell-M4800 Processor Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz 2.80 GHz Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 22H2 Installed on ‎4/‎1/‎2021 OS build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0

example2

example3

Screenshot (1)

Adilrafiq001 commented 1 month ago

I had raised a similar issue earlier. This needs an immediate fix. I have an Acer Vx15 laptop.

Cblaze401 commented 1 month ago

Same issue as well

marekpb commented 1 month ago

I have the same problem with Creality Print 5.0. What is wrong ? How to solve the problem?

LiscaBR commented 1 month ago

Same problem here, Acer I7 16gb Nvidia GeForce 940M

carlos-chierici commented 2 weeks ago

Same problem here with Creality Print 5.0.3.8736 running on 1920 x 1080 resolution.

af01dk commented 2 weeks ago

Same problem here - very frustrating. Windows 10 on Thinkpad X1.