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CreeperHost / MineTogether

A Minecraft mod that enhances community and server features, such as global chat, chunk pre-generation, auto server join from protocol uri (via FTBApp), friends lists, private chats and many more features linked to the MineTogether platform.
https://minetogether.io
GNU General Public License v3.0
23 stars 16 forks source link

Email Verification takes > 30 minutes to arrive #715

Closed iain-davis closed 1 year ago

iain-davis commented 1 year ago

Describe the bug

Email Verification takes > 30 minutes to arrive

Steps to reproduce

  1. Log into unverified account
  2. Be notified that the account is unverified
  3. Click send a email verification.
  4. Wait... (about an hour passes)
  5. Click on the link in the e-mail -- be notified that the action has expired.

Expected behaviour

Receive the e-mail within the 30 minute window OR the expiration time be longer than 60 minutes.

Screenshots

No response

Version

N/A

Minecraft Version

N/A

ModLoader Version

N/A

Additional Information

Thank you for any help you provide.

iain-davis commented 1 year ago

When I originally posted this issue, it was taking close to an hour for the e-mails to arrive. Whatever the issue is, it seems to be getting worse, there's now a 3 hour delay from the moment of "clicking send" and the arrival of the e-mail.

I don't believe the delay is on the receiving end -- Github sent me a similar confirmation when I was logging in, and that e-mail arrived very quickly.

iain-davis commented 1 year ago

For anyone else running into a similar issue, I submitted a e-mail request via CreeperHost's "Contact Us" page (https://www.creeperhost.net/contact) and they kindly helped me there.