Use Case: Currently our users have to fill out the ENTIRE work order intake form and attempt to hit save before they are notified at the top that there is a potential duplicate. Besides being a waste of time, some people would rather save all their work as a duplicate than type it in again.
We need a better way to sniff out duplicates and immediately alert the user before they go any further with filling out the order. If they view the potential duplicate (possibly on a pop-up and/or on the map, the can then decide if they want to continue or abort because the record is already in the system.
NOTE: Also there is a separate project relating to when you indeed save a record that will be a duplicate that deals with the need to spread duplicate map pins sightly offset from each other.
Use Case: Currently our users have to fill out the ENTIRE work order intake form and attempt to hit save before they are notified at the top that there is a potential duplicate. Besides being a waste of time, some people would rather save all their work as a duplicate than type it in again.
We need a better way to sniff out duplicates and immediately alert the user before they go any further with filling out the order. If they view the potential duplicate (possibly on a pop-up and/or on the map, the can then decide if they want to continue or abort because the record is already in the system.
NOTE: Also there is a separate project relating to when you indeed save a record that will be a duplicate that deals with the need to spread duplicate map pins sightly offset from each other.