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The suggestions for CrocoBlock project
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JetReviews: When Guest leave their 'name' in field it will not registrer in the review. #2668

Closed Medienor closed 3 years ago

Medienor commented 3 years ago

With the new JetReviews 2.1.0 it is now possible to leave your name & e-mail as a guest reviewer. We did a test, when you leave your name in the form it will say your name in the final review is "Guest".

So it dosent change the review.

Here is a screenshot of the form where we add name: https://prnt.sc/zyud2s Here is a screenshot of the name not changing: https://prnt.sc/zyuwpg

  1. Go to https://www.fornye.no/mobilabonnementer/telenor-frihet/
  2. Scroll to bottom and leave a review "Skriv omtale"
  3. After you fill out review + uniqe name scroll down to see review
  4. Name in review is still "Guest" see error
Bookit24 commented 3 years ago

I see the exact same problem, hope this can be fixed quickly as we've been waiting for this functionality.

I have an open support ticket, but no changes so far. The guest user name/email is registered in the jet_review_guests table, but I can't see any relationship to the jet_reviews table? I might be wrong, but at least I have the same problem where all guest users still just show with the name "guest" (both on the review, and in dashboard -> all reviews)

Floydtm commented 3 years ago

please create ticket https://support.crocoblock.com/support/tickets and we will help you