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JetFormBuilder - Conditional logic - not working when condition set to 'Equal' for glossary items #7819

Open Joe-Bloggs opened 1 month ago

Joe-Bloggs commented 1 month ago

The Conditional Logic in JFB does seem to pick up the condition correctly when using 'Equal' condition for glossary items values.

I've got a glossary item set with a simple label - 'VDWS' and value - 'vdws'.

I then want to show a particular field if the checked value is 'vdws'.

The conditional logic fails to work when using 'Equal' condition for the value 'vdws'.

When the condition is changed to 'Contain text' 'vdws' instead, this now works correctly.

Screenshot 2024-10-26 at 4 40 04 pm Screenshot 2024-10-26 at 4 41 00 pm
Crocoblock commented 4 weeks ago

Hi @Joe-Bloggs

We've tried to reproduce your issue and everything works fine on our side. Could you please provide us with more detailed information about this issue? Also, have you contacted our support team regarding this case - https://crocoblock.com/help-center/ If not, please create a ticket including access details for your site where the issue occurred to make sure we can help you.

Or could you export your form and glossary and share them here?