Form Submission AJAX 500 Error

CuBoulder / tiamat-theme

University of Colorado Boulder Drupal 9+ base theme

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Form Submission AJAX 500 Error #1086

Closed kevincrafts closed 2 months ago

kevincrafts commented 3 months ago

When trying to submit the Site Request Form (https://live-ucbdev-sandbox-webcentral-101.pantheonsite.io/request-website), I receive the following error:

Failed to load resource: the server responded with a status of 500 () AjaxError: An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: /request-website?ajax_form=1 StatusText: error

I tried a form on one of our launched sites (https://www.colorado.edu/demos/webexpress/contact-us) and did not get this error.

kevincrafts commented 3 months ago

Also had the error on https://live-ucbdev-chancellor.pantheonsite.io/chancellor-engagement-request

kevincrafts commented 3 months ago

More info on this...

It looks like the submissions are being recorded, but emails are not being triggered/sent.

jcsparks commented 3 months ago

This may be an issue with SMTP not being fully setup to send...

patrickbrown-io commented 2 months ago

This appears to be resolved, likely when Devel Generate was disabled back in July. Closing for now