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Cuperino / QPrompt-Teleprompter

Teleprompter software for all video creators. Built with ease of use, productivity, control accuracy, and smooth performance in mind.
https://qprompt.app
GNU General Public License v3.0
378 stars 26 forks source link

QPrompt 1.1.6 crashes after a few seconds #273

Open karls0 opened 2 weeks ago

karls0 commented 2 weeks ago

Bug Description Qprompt 1.1.6 opens and shows text and settings from last session with 1.1.3. After 5-6 seconds the app closes no matter if I do something or not.

Steps to Reproduce 1.download AppImage of QPrompt 1.1.6 2.make executable 3.start app

Expected behavior app should work as QPrompt 1.1.3 did

Detailed description of display configuration (if applicable) NVIDIA Corporation TU116 [GeForce GTX 1660 SUPER] (rev a1) 2 monitors

Screenshots (optional)

Device information

Additional context console-output_qprompt1.1.6.txt

karls0 commented 2 weeks ago

Installation from Mint-Repo works!

Cuperino commented 2 weeks ago

What a strange issue! I'm happy to see the installation from the repo works well. The repo is shipping 1.1.6, so you're not missing out in any features from the latest AppImage.

Thank you for providing that console output, it's exactly what I was about to ask. Unfortunately this output doesn't tell me much of why QPrompt is crashing. The issues that are logged should all be unrelated to the crash.

I suspect there might be an incompatibility in the application settings that is causing some unexpected behavior to occur. Try deleting the QPrompt's settings: ~/.config/Cuperino/qprompt.conf or renaming the file to something else if you'd like to preserve them.

That .conf file is just a text file you can change manually if needed. I suspect a change I did regarding how either reading region placement, pointers, or screen projections are stored might be at fault here.

If the issue isn't that, then there might be some incompatibility between the AppImage and core libraries shipped by the latest Linux Mint... That seems unlikely because we would've seen more from the console output.

karls0 commented 2 weeks ago

Hi Javier, I deleted the conf-file and restarted AppImage 1.1.6 with no luck. It closed after 6 seconds. Just to be sure I tried AppImage 1.1.3, which worked as expected. Since 1.1.6 from the repo is OK, I don't need the AppImage and (for me) the case can be closed. Thank you for your work and dedication! Karl

Cuperino commented 2 weeks ago

Thank you for trying. I'll be releasing new installers soon. Hopefully the issue goes away with them.