New User Experience

[wlenzenjr]

Want to discuss the new user experience. This onboarding experience needs to contain everything we need to know in order to give Robin it's automated intelligence.

New User

• How many projects per month do you want?
• How much do you want to work per week?
• How many projects can you handle at once?
• What's your financial goal for the year?
• What day does your week start on?

Am I forgetting anything?

Idea

We could partner with one (or a few) of the best freelance work sites and figure out a way to provide emails to our customers based on when they're going to be available next. That, or have a section of Robin that is handpicked jobs for our customers?

[harrycopeman]

My feedback :smile:

New User

How many hours do you want to work per week? What's your monthly financial goal?

I know this seems super simple, but at the end of the day this is all people really want to set. Other things like number of projects per month is such a variable we don't really need it - I know I'd find it hard to answer. It depends on how many hours you'd put into each project etc. Same goes for how many projects can you handle. I think this comes down to hours to be honest. Also monthly rather than annual goal makes sense because bills are handled monthly - we can then calculate the annual stuff.

Start of week, why do we need that?

LOVE your idea.

[wlenzenjr]

Start of the week is for the calendar page. You said the next week is greyed out a bit. Some people say the start of their week is Sunday, some Monday. It's just a personal setting.

I think the two questions you're proposing is too simple. Moreover, it's also negates a lot of what we said Robin would be able to do. Like, for example, be able to remind the user when to start looking for work again. That's a big feature of Robin.

There's nothing wrong with having more questions. It shows the user we care about them and what they're trying to build. We can also do it in a way that doesn't seem like a lot. Nor do we have to make it required (if they don't know the answer). But if they don't know the answer, we can also design it to help coach the user too. Make a little comment or sliding scale thingy (like on the solar city site) that helps them understand hours per week and what that looks like, or something like that.

Once we're further along we can reach out to the good job listing sites and start those negotiations. ;)

[harrycopeman]

Put people won't work on a sunday, so I don't think it's neccessary, may aswell cut down if we can. Then just bury it deeper in settings?

So here's my individual thoughts on each question:

• How many projects per month do you want? Could you explain the value of this to me :smile:
• How much do you want to work per week? 'How much work', we should ask hours, right?
• How many projects can you handle at once? I guess we can keep :wink:
• What's your financial goal for the year? Keep.
• What day does your week start on? Hide in settings

Hope that helps!

[wlenzenjr]

Okay. Scrap the week start thing. Let's let the users ask for that feature (if they ever do).

How many projects per month do you want? Could you explain the value of this to me :smile:

• It's just that. Do you want to work 5 projects per month? 7? 132? This helps the system know to provide the "hey you're project is wrapping up soon, might want to start looking for the next one." or "you have bandwidth for one more project, let's find another one." (link to our partnership with the job sites)

How much do you want to work per week? 'How much work', we should ask hours, right?

• yep

How many projects can you handle at once? I guess we can keep :wink:

• this can be scrapped with the inclusion of the first question :)

What's your financial goal for the year? Keep. What day does your week start on? Hide in settings

• we can scrap