Character Builder crashes when loading characters and/or Ability Score page

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Open cbloader.exe
2. Pick a saved character and highlight Load or, in the New Character creator, 
highlight the Ability Scores tab
3. Click

What is the expected output?
My character loads or I see the Ability Scores tab

What do you see instead?
The program freezes and does nothing, forever and ever

What version of the product are you using? On what operating system?
1.3.0 on Windows 7

Please provide any additional information below.
Suddenly getting messages in the DOS window as it loads about how the device 
isn't ready, and this issue has begun even though ABSOLUTELY NOTHING has 
changed between now and last week, when I was able to use the Character Builder 
with no issues at all

Original issue reported on code.google.com by jthomas0...@gmail.com on 24 Nov 2014 at 4:49

[GoogleCodeExporter]

Perhaps this error report will clear some things up for the more tech-savvy:

Problem signature:
  Problem Event Name:   AppHangB1
  Application Name: CharacterBuilder.exe
  Application Version:  1.0.150.0
  Application Timestamp:    4cada679
  Hang Signature:   c1d5
  Hang Type:    256
  OS Version:   6.1.7600.2.0.0.768.3
  Locale ID:    1033
  Additional Hang Signature 1:  c1d5924eb3d2b46fd94a0bf9f88f310d
  Additional Hang Signature 2:  2656
  Additional Hang Signature 3:  2656de021d4f705fae9806d6fde7064b
  Additional Hang Signature 4:  c1d5
  Additional Hang Signature 5:  c1d5924eb3d2b46fd94a0bf9f88f310d
  Additional Hang Signature 6:  2656
  Additional Hang Signature 7:  2656de021d4f705fae9806d6fde7064b

Original comment by jthomas0...@gmail.com on 4 Dec 2014 at 3:42

[GoogleCodeExporter]

I've been having the same problem. Any feedback on this anywhere?

Original comment by AkuManiM...@gmail.com on 19 Mar 2015 at 10:32