DEFRA / rod-licensing

Rod licensing digital services
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Shouldn't be using Midnight and Midday in the web journey #137

Closed io-timeout closed 4 years ago

io-timeout commented 4 years ago

Shouldn't be using Midnight and Midday - the improvements made to the current service to use 12:01 etc were well received in user feedback. We should use this as a starting point until there is evidence for something better.

PR Conversation History @sgardnerdell-ea sgardnerdell-ea 16 hours ago Member Shouldn't be using Midnight and Midday - I appreciate this is a little up in the air at the moment but the improvements made to the current service to use 12:01 etc were well received in user feedback. We should use this as a starting point until there is evidence for something better.

@graham-willis-druid graham-willis-druid 1 hour ago • Author Member I am uncomfortable doing this. Regardless of any 'user research' or previously established rule this is incorrect a priori. On a previous page you have given the user the option to select midday as a licence start time and this is what should be played back. IMHO it looks ridiculous to then translate that into 12:01pm. If it is 12:01 pm then the radio button should be labeled that way. Let us tell the user accurately when his licence starts and ends please. Can we discuss.

@sgardnerdell-ea sgardnerdell-ea 6 minutes ago Member I agree with you that it should be consistent throughout the journey and any communications but I don't think we can revert back to something that was less favourable with our users especially when we have metrics to support the change to use 12:01 etc.

Originally posted by @sgardnerdell-ea in https://github.com/DEFRA/rod-licensing/pull/136

io-timeout commented 4 years ago

Resolved under https://github.com/DEFRA/rod-licensing/pull/297