Confirm process for DQT records with active flags

[mason-emily]

Why?

In ECF1, we check a participant's DQT record for 'active flags' when they are registered. If there is a flag, the product/support team manually notify the policy & engagement team who review and confirm whether the flag can be overridden to make the participant eligible for training/mentoring.

What?

• We need to confirm the process for active flags in ECF2 - replicate the as is or potential improvements?
• We need to confirm what TRS data we need for this & how to get it

Helpful links or other information

https://ukgovernmentdfe.slack.com/archives/C03RM65L928/p1704982399800289

[mason-emily]

Spoke to Colin:

• Numbers of ECF participants with active flags is extremely low - Colin estimates 2 in the last 18 months.
• In ECF1, active flags block eligibility for funding until Policy & Engagement team have manually reviewed and overwritten. The manual review involves looking up the participant's DQT record and checking the notes section for the relevant entry that explains the flag.
• 99% of the time we can ignore the flag and allow the participant to be eligible - we mainly look for teacher misconduct / if the person is barred from teaching.

In ECF1 we get the value from the DQT V1 API during validation - it's a field named active_alert and it's a boolean.

There will be changes to alerts in the TRS migration.

Suggest we can probably use a very similar manual process since numbers are so low - possibly more specific to an alert type if there's something better available. Also need to consider how we will surface those few cases.

[gracecbrennan]

There's some work happening on the AB side of things that will inform what we do.

Suggestion that this is now dependent on that happening firs to avoid duplication.

[mason-emily]

Dependent on bod squad ticket #516 - we'll probably be able to copy the same rules for RECT